The Service Department at Toyota of Puyallup has helped to win my loyalty, they get my Tundra in when they say, do what they say and don't try and push to do things that are not needed. OUTSTANDING!

Recommended

NIKOLE N.

Puyallup, WA

Toyota Corolla

Verified Customer

12/12/2018 Category: Service

Fast. Easy. Friendly

I feel taken care of and appreciated each time I take my car in. Whether it’s for scheduled maintenance or issues, I know the team will take great care of me!

Recommended

MAITLAND M.

Roy, WA

Toyota Tacoma

Verified Customer

12/12/2018 Category: Service

Recall Issue Attended To

They knew about the recall issue before I did but I waited until I got my official letter from Toyota. Toyota of Puyallup ordered the part and I took my truck in on the agreed upon date. They had the truck back to me before the projected time and it was washed and ready for me to continue with my day. All in all a great showing by Toyota of Puyallup.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

Thank you for the 5 star review, Maitland. We appreciate your business, and this is so nice to hear. We'll see you next time!

Kerry Sawyer Odeman
President
Toyota of Puyallup

JINHA H.

Tacoma, WA

Toyota Camry

Verified Customer

12/12/2018 Category: Service

Great service

Customer service is always awesome here.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

We appreciate your business, Jinha. Thank you for the 5 star rating!

Kerry Sawyer Odeman
President
Toyota of Puyallup

ROBERT R.

Puyallup, WA

Toyota Highlander

Verified Customer

12/12/2018 Category: Service

Always good service and friendly and helpful people

Have always had good service here. People are always helpful and answer your questions. Helps that Toyota is such a reliable vehicle

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

Thank you for your great review, Robert. We appreciate your business, and this is so nice to hear. Take care!

Kerry Sawyer Odeman
President
Toyota of Puyallup

TERI W.

Kapowsin, WA

Toyota Prius

Verified Customer

12/12/2018 Category: Service

Service and timeliness

Thank you soo much for your service over the years. I have now moved to Sharonville Ohio. Could you recommend a service center in this area? Thanks again, I will miss you all.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

Hi Teri! Thank you for being our valued customer. We're happy to recommend Kings Toyota to you, and we hope you're very happy in your new home. Take care!

Kerry Sawyer Odeman
President
Toyota of Puyallup

Patricia J.

Eatonville, WA

Toyota Prius

Verified Customer

12/11/2018 Category: Service

Great service department!

Great service department. They do nice work. have great customer service and get the job done on time.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

We appreciate your business, Patricia. Thank you for your wonderful feedback!

Kerry Sawyer Odeman
President
Toyota of Puyallup

DAVID W.

Puyallup, WA

Toyota Tacoma

Verified Customer

12/11/2018 Category: Service

OUTSTANDING SERVICE (as promised when I bought my vehicle)

I was greeted immediately upon driving up to the service bay. The professionalism and gold treatment was evident with the first words out of the customer service technician's mouth. They treated both me and my vehicle with TLC and delivered on their promise to have the scheduled maintenance done within the time given. To top it off, I got fresh cookies in the waiting area that were YUMMY! I am very happy to have bought my vehicle from Toyota of Puyallup and even happier to have the service done there as well. Rating A+!

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

Thank you for your kind review, David. We appreciate your business, and we're happy to hear our team treated you like the valued customer you are. We'll see you next time!

Kerry Sawyer Odeman
President
Toyota of Puyallup

DAVID Z.

Spanaway, WA

Toyota RAV4

Verified Customer

12/11/2018 Category: Service

Toyota Service Department

I've been with Toyota of Puyallup for a long time. Their job is to keep me satisfied with their work. I'm satisfied!!

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

Thank you for your kind words, David. We're very glad to hear you are satisfied with our team. We appreciate you!

Kerry Sawyer Odeman
President
Toyota of Puyallup

Verified Customer

Puyallup, WA

Toyota Prius

Verified Customer

12/11/2018 Category: Service

Nice staff. Done in time

The job was done within the time stated. The staff were pleasant.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/11/2018

Thank you for the 5 star revew. We appreciate your business, and we look forward to working with you again.

Kerry Sawyer Odeman
President
Toyota of Puyallup

Verified Customer

Graham, WA

Toyota SCINXB

Verified Customer

12/11/2018 Category: Service

Great service

My appointment was fast and easy!

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/12/2018

Thank you for the 5 star rating. We appreciate your business!

Kerry Sawyer Odeman
President
Toyota of Puyallup

Verified Customer

Federal Way, WA

Toyota RAV4

Verified Customer

12/11/2018 Category: Service

fast and thorough service

can trust my car has been reviewed and all issues brought to my attention

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/11/2018

Thank you for the 5 star review. We're happy to hear we have earned our trust. We'll see you soon!

Kerry Sawyer Odeman
President
Toyota of Puyallup

ROSS W.

Federal Way, WA

Toyota Highlander

Verified Customer

12/11/2018 Category: Service

Clean quality dealer

Good work by technicians

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/11/2018

Thank you for the 5 star review, Ross. We appreciate your business!

Kerry Sawyer Odeman
President
Toyota of Puyallup

EDWARD K.

Belfair, WA

Toyota 4Runner

Verified Customer

12/11/2018 Category: Service

Sales associate is great and I will not hesitate to recommend Toyota of Puyallup.

Maintenance service is wonderful. Except my last maintenance, the mechanic forgot to turned-off the "maintenance required" light. It was too late to turned around when I noticed that the light was still on. I live in Belfair, Washington. It takes me at least an hour or an hour and half to get to Puyallup. Remind mechanic or the service desk to completely check vehicle.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/11/2018

Thank you for your valuable feedback, Edward. We truly value your business, and we appreciate you letting us know how we can improve as well as what we got right. We appreciate you!

Kerry Sawyer Odeman
President
Toyota of Puyallup

MERRIT R.

Yelm, WA

Toyota RAV4

Verified Customer

12/10/2018 Category: Sales

Best car buying experience...ever!

This is the third car I've bought (the previous two I bought at other dealers). This was by far the best car buying experience I've ever had. It was quick, easy, and painless. The staff were super helpful (special shout out to Chuck for being awesome!). Exceptional customer service! We will be loyal customers and definitely would recommend Toyota of Puyallup to others.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/11/2018

Hi Merrit. Thank you for allowing us to earn your business and for leaving us such a shining review. We're thrilled to hear you enjoyed your buying experience, and we hope you love your new Toyota RAV4. Congrats!

Kerry Sawyer Odeman
President
Toyota of Puyallup

Phyllis D.

Sumner, WA

12/10/2018

It's a NEW CAR store..whoopie

Beautiful store
Great snacks
good lookin' salesman
Huge Inventory
Didn't buy what I thot I wanted....BUT absolutely am over-joyed and goofy-happy with my choice.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/10/2018

Hi Phyllis. Thank you for your wonderful feedback. We appreciate having the opportunity to hearn your business, and we're thrilled to hear you're happy with your new vehicle. Congratulations!

Kerry Sawyer Odeman
President
Toyota of Puyallup

CAROLE W.

Puyallup, WA

Toyota RAV4 Hybrid

Verified Customer

12/10/2018 Category: Service

Friendly customer service. Quick and prompt. Nice are to wait for your car.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/10/2018

We appreciate your business, Carole. Thank you for your great review!

Kerry Sawyer Odeman
President
Toyota of Puyallup

DENNIS I.

Puyallup, WA

Toyota RAV4

Verified Customer

12/10/2018 Category: Sales

Great sales guy

Eddie was a good guy to deal with. He was honest and did not try to "up sell" me rather he let me tell him what I was after and respected my needs. He did try to sell me a $650 trailer hitch but respected my comment when I told him I could do it myself for under $200. I kind of got beat up with my trade in but I guess that's the way it goes. Eddie took the time to explain the bells and whistles on the car. That did not happen with my previous purchase with you folks at all.
Thank you
Dennis

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/10/2018

Thank you for taking the time to leave us such valuable feedback, Dennis. We're glad to hear your overall experience was a good one, and we hope you're loving your new Toyota RAV4. Congratulations!

Kerry Sawyer Odeman
President
Toyota of Puyallup

Verified Customer

Auburn, WA

Toyota Highlander

Verified Customer

12/09/2018 Category: Service

Service campaign

My Highlander was part of a service campaign. They did the service campaign and oil change in about 21/2 hours. Faster then what they had estimated.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/10/2018

Thank you for your great review. We're glad to hear everything went well. Please feel free to let us know if there's ever anything we can do better. Thanks!

Kerry Sawyer Odeman
President
Toyota of Puyallup

SWEN N.

Seattle, WA

Toyota Camry

Verified Customer

12/09/2018 Category: Service

Unsurpassed service

They were on time. Workers go out of the way to make sure you are satisfied.

Recommended

Kerry S., President from Toyota of Puyallup responded on 12/10/2018

Thank you for your kind words, Swen. We appreciate your business, and this is so nice to hear. Take care!

Kerry Sawyer Odeman
President
Toyota of Puyallup

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1400 River Road
Puyallup, WA 98371

(253) 286-6000

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http://www.toyotaofpuyallup.com/

About Toyota of Puyallup & Scion, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new Toyotas and Scions as well as used Toyota vehicles near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA.

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Toyota of Puyallup

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10400 Reviews

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