I rated Toyota of Puyallup 5 stars because of their friendly staff, customer service and my car is always taken care of whether it's an oil change or having something fixed. They deliver!

Vehicle: Toyota RAV4

Category: Service

Service Date: 04/11/2018

Review Created: 04/25/2018 09:24 PM

PETER R. in Puyallup, WA on 04/25/2018

PETER R. on 04/25/2018

Recommended

Verified

"Great shop"

The staff works hard to make sure I leave understanding what they did and help me to understand.

Vehicle: Toyota Tacoma

Category: Service

Service Date: 04/10/2018

Review Created: 04/25/2018 07:23 AM

Kerry S., President at Toyota of Puyallup responded on 04/25/2018

Thank you for your great review, Peter. We truly value your business, and we're so glad to hear our team treats you well. We'll see you soon!

Kerry Sawyer Odeman
President
Toyota of Puyallup

DEBORAH C. in Puyallup, WA on 04/24/2018

DEBORAH C. on 04/24/2018

Recommended

Verified

"Great service"

Best dealership for all your needs!

Vehicle: Toyota RAV4

Category: Service

Service Date: 04/10/2018

Review Created: 04/24/2018 03:04 PM

Kerry S., President at Toyota of Puyallup responded on 04/24/2018

Thank you for your kind words, Deborah. We're glad to have you in the family!

Kerry Sawyer Odeman
President
Toyota of Puyallup

FREDRICK G. in Tacoma, WA on 04/24/2018

FREDRICK G. on 04/24/2018

Recommended

Verified

"the staff"

No matter which department you are in you can tell they staff working there enjoy what they do. they are not just making a paycheck. the company has made an environment that makes you want to come to work and when that environment is there it is passed on to the customers.

Vehicle: Toyota Corolla

Category: Service

Service Date: 04/09/2018

Review Created: 04/24/2018 08:18 AM

Kerry S., President at Toyota of Puyallup responded on 04/24/2018

We appreciate your business, Fredrick. Thank you for leaving us such a great review!

Kerry Sawyer Odeman
President
Toyota of Puyallup

WARREN M. in Puyallup, WA on 04/23/2018

WARREN M. on 04/23/2018

Recommended

Verified

"Did what they said they would do"

Service writer was knowledgeable without pushing to add other services. She got a loaner car for me even though one was not reserved. Work was done well and on time.

Vehicle: Toyota 4Runner

Category: Service

Service Date: 04/06/2018

Review Created: 04/23/2018 07:15 PM

Kerry S., President at Toyota of Puyallup responded on 04/24/2018

Thank you for your great feedback, Warren. We're glad to hear your visit went well. If there's ever anything you feel we can do better, please don't hesitate to let us know. Thanks!

Kerry Sawyer Odeman
President
Toyota of Puyallup

LARRY H. in Tacoma, WA on 04/23/2018

LARRY H. on 04/23/2018

Recommended

Verified

"As usual, a good experience..."

One minor hiccup... the glove compartment door wasn’t replaced correctly (had cabin air filter replaced). When I got into my car and to drive away, the glove compartment door dropped open and was off it’s hinge. That said, I went right back into the service dept. and someone came right out and fixed it.

Vehicle: Toyota Camry Hybrid

Category: Service

Service Date: 04/09/2018

Review Created: 04/23/2018 02:30 PM

Kerry S., President at Toyota of Puyallup responded on 04/24/2018

Hi Larry. Thank you for your valuable feedback, We're glad your overall experience was a good one, and we appreciate you letting us know. We'll see you next time!

Kerry Sawyer Odeman
President
Toyota of Puyallup

JOSE D. in Puyallup, WA on 04/23/2018

JOSE D. on 04/23/2018

Recommended

Verified

"Excellent customer service "

overall customer service is excellent!

Vehicle: Toyota Tacoma

Category: Sales

Sales Date: 04/07/2018

Review Created: 04/23/2018 01:06 PM

Kerry S., President at Toyota of Puyallup responded on 04/23/2018

Thank you for taking the time to leave us such great feedback, Jose. We're glad to hear everything went well, and we hope you love your new vehicle. Congrats!

Kerry Sawyer Odeman
President
Toyota of Puyallup

JOSEPH R. in Enumclaw, WA on 04/23/2018

JOSEPH R. on 04/23/2018

Recommended

Verified

"No pressure to buy. ! "

Morgan the sales man we very patient and we felt no pressure to purchase ! But we went from a 2004 mini van to a 2018 Camry we live it ! Great financing!

Vehicle: Toyota Camry

Category: Sales

Sales Date: 04/08/2018

Review Created: 04/23/2018 08:00 AM

Kerry S., President at Toyota of Puyallup responded on 04/23/2018

Thank you for allowing us to earn your business, Joseph. We're very happy to hear you had a pleasant experience with Morgan. Enjoy your new Toyota Camry!

Kerry Sawyer Odeman
President
Toyota of Puyallup

DUSTIN R W. in Puyallup, WA on 04/22/2018

DUSTIN R W. on 04/22/2018

Recommended

Verified

"Great employee(s)"

We had our tints done and needed to borrow a car. The busiest our lives already was with 4 kids, made this chore a little stressful to figure out. My wife and I finally worked our schedule, but any headache in the procedure would of proven difficult. We arrived and I’m happy to say everyone involving our process of transitioning our car and kids to a borrowed car was great. Furthermore, instead of doing this myself, my wife had to do it...with the kids. It’s was pleasing to hear her delightful experience, fast curtious service and no headaches to deal with during or afterwards!

Vehicle: Toyota Camry

Category: Sales

Sales Date: 04/07/2018

Review Created: 04/22/2018 07:14 PM

Kerry S., President at Toyota of Puyallup responded on 04/23/2018

Thank you for allowing us to earn your business, Dustin. We're very happy to hear everything worked out, and we appreciate your wonderful review. Congrats on your new Toyota Camry!

Kerry Sawyer Odeman
President
Toyota of Puyallup

BERNARD H. in Vashon, WA on 04/22/2018

BERNARD H. on 04/22/2018

Recommended

Verified

"Great Truck!"

I was pleasantly surprised with the ease and overall experience of dealing with Toyota of Puyallup.

Vehicle: Toyota Tacoma

Category: Sales

Sales Date: 04/05/2018

Review Created: 04/22/2018 09:04 AM

Kerry S., President at Toyota of Puyallup responded on 04/23/2018

Thank you for allowing Toyota of Puyallup to earn your business, Bernard. We appreciate your great review, and we hope you love your new Toyota Tacoma. Congrats!

Kerry Sawyer Odeman
President
Toyota of Puyallup

GREGORY L. in Tacoma, WA on 04/22/2018

GREGORY L. on 04/22/2018

Recommended

Verified

"There is no aspect to the service I received that is negative"

Nothing else to say

Vehicle: Toyota Prius

Category: Service

Service Date: 04/07/2018

Review Created: 04/22/2018 08:21 AM

Kerry S., President at Toyota of Puyallup responded on 04/23/2018

We appreciate your business, Gregory. Thank you for the 5 star review!

Kerry Sawyer Odeman
President
Toyota of Puyallup

BARBARA J. in Puyallup, WA on 04/21/2018

BARBARA J. on 04/21/2018

Recommended

Verified

"oil change"

over all service great

Vehicle: Toyota Venza

Category: Service

Service Date: 04/07/2018

Review Created: 04/21/2018 04:02 PM

Kerry S., President at Toyota of Puyallup responded on 04/23/2018

Thank you for the 5 star review, Barbara. We appreciate you!

Kerry Sawyer Odeman
President
Toyota of Puyallup

KEVIN M. in Enumclaw, WA on 04/20/2018

KEVIN M. on 04/20/2018

Recommended

Verified

"Oil change and service "

Fast efficient and friendly, cookie and Coffee

Vehicle: Toyota Prius

Category: Service

Service Date: 04/06/2018

Review Created: 04/20/2018 05:30 PM

Kerry S., President at Toyota of Puyallup responded on 04/23/2018

Thank you for your kind words, Kevin. We're glad to hear you had a pleasnt visit, and we look forward to working with you again.

Kerry Sawyer Odeman
President
Toyota of Puyallup

TULA M. in Olympia, WA on 04/20/2018

TULA M. on 04/20/2018

Recommended

Verified

"Trust their service"

My associate was very helpful and answered all my questions.

Vehicle: Toyota Highlander

Category: Service

Service Date: 04/06/2018

Review Created: 04/20/2018 03:49 PM

Kerry S., President at Toyota of Puyallup responded on 04/20/2018

Thank you for the 5 star review, Tula. We're glad to hear our team was helpful during your visit, and we look forward to working with you again. Have a great weekend!

Kerry Sawyer Odeman
President
Toyota of Puyallup

PEGGY K. in Puyallup, WA on 04/20/2018

PEGGY K. on 04/20/2018

Recommended

Verified

"Unexpected Service"

I just dropped off a document and was met by Richard Walker who took my car and had it washed. Above the Call!

Vehicle: Toyota RAV4

Category: Service

Service Date: 04/06/2018

Review Created: 04/20/2018 02:10 PM

Kerry S., President at Toyota of Puyallup responded on 04/20/2018

Thank you for your wonderful feedback, Peggy. We appreciate your business, and this is so nice to hear. We look forward to seeing you again!

Kerry Sawyer Odeman
President
Toyota of Puyallup

DALLAS H. in Portland, OR on 04/20/2018

DALLAS H. on 04/20/2018

Recommended

Verified

"5,000 mile service"

I been to Toyota of Puyallup for about 5 years now. Great customer service and awesome overall experience for the right price.

Vehicle: Toyota RAV4

Category: Service

Service Date: 04/05/2018

Review Created: 04/20/2018 07:56 AM

Kerry S., President at Toyota of Puyallup responded on 04/20/2018

We appreciate your business, Dallas. Thank you for the 5 star review!

Kerry Sawyer Odeman
President
Toyota of Puyallup

THOMAS T. in Olympia, WA on 04/19/2018

THOMAS T. on 04/19/2018

Recommended

Verified

"5000 mile maintenance"

Service staff are always pleasant and knowledgeable, Makes for a great experience.

Vehicle: Toyota RAV4

Category: Service

Service Date: 04/05/2018

Review Created: 04/19/2018 04:02 PM

Kerry S., President at Toyota of Puyallup responded on 04/19/2018

We appreciate your business, Thomas. Thank you for the 5 star review!

Kerry Sawyer Odeman
President
Toyota of Puyallup

JUDY O. in Dickinson, ND on 04/18/2018

JUDY O. on 04/18/2018

Recommended

Verified

"Customer service "

I've never had an issue with Toyota of Puyallup. I call for an appointment and I get in soon after. I'm greeted by my car and everything is taken care of with kindness and skill! Love my Toyota!

Vehicle: Toyota Corolla

Category: Service

Service Date: 04/04/2018

Review Created: 04/18/2018 05:37 PM

Kerry S., President at Toyota of Puyallup responded on 04/18/2018

Thank you for your kind words, Judy. We truly value your business, and this is so nice to hear. We'll see you soon!

Kerry Sawyer Odeman
President
Toyota of Puyallup

SANDRA J. in Puyallup, WA on 04/18/2018

SANDRA J. on 04/18/2018

Recommended

Verified

"Always top notch"

I have been a loyal customer for 15 years and let no one but Toyota of Puyallup touch my car. Always wonderful folks and service is great.

Vehicle: Toyota RAV4

Category: Service

Service Date: 04/04/2018

Review Created: 04/18/2018 02:49 PM

Kerry S., President at Toyota of Puyallup responded on 04/18/2018

Thank you for your wonderful review, Sandra. We appreciate your business!

Kerry Sawyer Odeman
President
Toyota of Puyallup

KIM A H. in Federal Way, WA on 04/18/2018

KIM A H. on 04/18/2018

Recommended

Verified

"Customer service was great"

My initial service appointment went off without a hitch. They put me into a loaner car, told me my car would be done the next day, and provided me with a coffee while I waited for the loaner car to be gassed up.

Vehicle: Toyota RAV4

Category: Sales

Sales Date: 04/03/2018

Review Created: 04/18/2018 11:38 AM

Kerry S., President at Toyota of Puyallup responded on 04/18/2018

Thank you for allowing us to earn your business, Kim. We're glad to hear everything went well, and we appreciate you letting us know. Take care!

Kerry Sawyer Odeman
President
Toyota of Puyallup

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Location

Address

1400 River Road
Puyallup, WA 98371

(253) 286-6000

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http://www.toyotaofpuyallup.com/

About Toyota of Puyallup & Scion, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new Toyotas and Scions as well as used Toyota vehicles near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA.

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Toyota of Puyallup

9740 Reviews