Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

424 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


JA
Jennifer A.
Florida
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jennifer said it was excellent service. She said they did everything over the phone and her vehicle was ready the same day.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Fort White, FL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
So great
Fixed right the first time, every time, even when Dexter is your mechanic!

AP
Andy P.
Alachua, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Great
Great

MR
Mike R.
Florida
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Mike said everyone was very kind and the work was done very efficiently. He really appreciates the service he's always received.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Alachua, FL
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Robert said he is happy with what they did.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Fort White, FL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
All good, every time
How often do you find someone that completes work to your satisfaction, every time? If you you want to know what it feels like take your ride to The Transmission Doctor for all service, every time!

SW
Skip W.
Gainesville, FL
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018
Service
In an out quickly even though they were shorthanded

DP
Debbie P.
High Springs, FL
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Excellent Service
Can't say enough about these guys - from the customer service to the repair service they are the best. Always keeping you updated as to the progress of repairs and answering any questions or concerns you have.

JB
Jerry B.
Memphis, TN
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jerry said the staff were really nice, they explained everything to him, and showed him everything, including the paperwork.
This review was collected via phone interview by Customer Research Inc.

GP
Gerrie P.
Gainesville, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018
Undercarriage repair
I had an entanglement with a parking lot stop and tore loose the fiberglass undercarriage panel on my 2015 Toyota Camry.
Made arrangements with Sean to bring it in early Monday, the 21st. I was there at 8 and out before 8:30. It was reattached,
more than reasonable price, job well done. Thank you., Transmission Doctor, as usual.

JR
Josh R.
High Springs, FL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
Excellent service
These people know their stuff. They identified the problem (was not an obvious one) and had it done in a timely manner. And the pricing wasn't bad either.

EM
Eric M.
High Springs, FL
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Eric said Sean was courteous, quick, and did a good job on his vehicle. He did have some issues with the pricing but it all worked out great.
This review was collected via phone interview by Customer Research Inc.

LG
Luis G.
Gainesville, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Luis said the service was great.
This review was collected via phone interview by Customer Research Inc.

JA
Jerome A.
Gainesville, FL
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Well pleased
Transmission Doctor and Auto Care, was recommended by our son in law Kevin Frazier. My wife and I live in Gainesville the 18 mile drive was worth the trip. The service by the owner and techs were outstanding and greatly appreciated.

Thank you so much.
Rev. & Ms. Jerome Able

SB
Stephen B.
Newberry, FL
Dodge Magnum
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
quality work
this is a good shop, especially for transmissions, but other mechanical work as well.

RJ
Reginald J.
Gainesville, FL
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Reginald said this an honest facility. His family uses this business, too.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
High Springs, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Problem solved
I took my daughter's vehicle to these guys at the recommendation of a friend. This car had been to multiple other shops to the tune of a few hundred dollars and continued to have the same issue. Sean assured me that they would do their best to "stop the bleeding" and that they had a full workload but would get in in as soon as possible. The next day they called for authorization on some estimated labor to diagnose the issue. By the end of the day they had located the issue in an electrical harness and repaired it. The charge was very reasonable and the car has been back on the road for a couple of weeks with no issues. Huge Thank you to these guys. Great job.

GP
Gerrie P.
Gainesville, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Tire rotation
I called on Monday morning for a Tuesday 8 AM appointment; it was confirmed.
I arrived at 7:55. My vehicle was immediately placed into the bay for service. I waited in the office for a total of 40 minutes.
The tires were rotated, I paid the bill (amazingly reasonable), and drove off by 8:45. I would call that excellent service.

TM
Tim M.
High Springs, FL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Tim said this business did a really good job. They really helped him out. Sean was really nice. They let him know what was going on.
This review was collected via phone interview by Customer Research Inc.

DO
Debra O.
Gainesville, FL
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Reliable
Transmission Doctor is consistently reliable, friendly and honest. They have been the only people to work on my vehicles in over 5 years.