Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

147 Reviews

98% Would Recommend
Latest Review about 18 hours ago

Reviews


MS
Mike S.
Washington
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mike said the facility is always attentive and ready to bend over backwards for him. The staff are great people.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Kennewick, WA
GMC Envoy XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Mark said this business had the product he needed so that the staff were able to perform the service. It was handled within the time frame he requested.
This review was collected via phone interview by Customer Research Inc.

CP
Cory P.
Kennewick, WA
Subaru Legacy Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Cory said the staff always go a little above and beyond to make sure the customer is satisfied.
This review was collected via phone interview by Customer Research Inc.

CC
Corrina C.
Richland, WA
Ford Freestyle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Corrina said the staff are really kind and informative. They provided impeccable service.
This review was collected via phone interview by Customer Research Inc.

SF
Shelley F.
Kennewick, WA
Nissan Frontier 2WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Shelley said everything was great. The employees were wonderful, friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

MU
Michelle U.
Washington
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Michelle said the staff were helpful.
This review was collected via phone interview by Customer Research Inc.

SK
Sean K.
Kennewick, WA
Nissan Armada
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Sean said this business took care of him and did a good job.
This review was collected via phone interview by Customer Research Inc.

BS
Ben S.
Kennewick, WA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Ben said he got really good service with the business.
This review was collected via phone interview by Customer Research Inc.

JB
Jenessa B.
Washington
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Jenessa said that they take care of her every time she goes in for service.
This review was collected via phone interview by Customer Research Inc.

KB
Kiprono B.
Pasco, WA
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Kiprono said the staff was nice and helped him out. They provided good customer service.
This review was collected via phone interview by Customer Research Inc.

BT
BRENT T.
Kennewick, WA
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Excellent service team
Excellent service team. I would recommend 100%

DC
DARLENE C.
Kennewick, WA
Pontiac Torrent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Employees are very profressional.
This business is family owned & operated. They are honest, do excellent work, & get you in as son as possible. I've done business with them for many years & their service can't be beat. I've known the family at least 37 years.

RM
RYAN M.
Kennewick, WA
Honda CR-V
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2018
60k service and tire swap
The only complaint i have is that when I dropped off my car, I had all 4 all season tires in the back of the car with no problem. When I picked up the car, who ever worked on the car, they weren't able to fit all 4 snow tires in the same space, instead needing to put 1 tire in the back seat to make them all fit.

EH
ED/KELLY H.
Kennewick, WA
Toyota Venza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Great service
Always leave TCB a satisfied customer.

VO
Vernon O.
West Richland, WA
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Vernon said this business has good service and they are honest.
This review was collected via phone interview by Customer Research Inc.

TJ
Tim J.
West Richland, WA
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Tim said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Sally B.
Kennewick, WA
Subaru Legacy Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Sally said the business was really helpful and personable.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
Washington
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Scott said he has done other business with the facility. It is absolute top-notch. Everything was great and done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JM
Jon M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Jon said the service was great. The staff took care of him and did exactly what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

SS
Shad S.
Kennewick, WA
Ford Bronco
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Shad said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 147 in total