Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

178 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


TH
TRACY H.
Pasco, WA
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Service
Jason and the guys are absolutely amazing... in and out very quickly, excellent service

RM
RYAN M.
Kennewick, WA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018
Oil change and tire rotation
Wasn't the fastest you've been, but your business has been steadily grown busier over the years, and its understandable. Still better than most shops I've been to.

DP
DON P.
Pasco, WA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Good service
You receive updates on many automotive items.The employees are friendly and polite plus u know ur auto was taken care of

KK
Ken K.
Kennewick, WA
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Ken said he used them a couple of times and was always satisfied with the good work.
This review was collected via phone interview by Customer Research Inc.

DS
DAVID S.
Kennewick, WA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Good people
Have always been treated good and honest at this store.

KS
Kelly S.
Richland, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Spoke with Corey. He said this business always figures out what is wrong with the vehicle and they take the time they need to and don't charge extra for it. They are dependable.
This review was collected via phone interview by Customer Research Inc.

BL
Bryce L.
BEND, OR
Subaru Outback (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Bryce said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Jerimiah W.
Kennewick, WA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Jerimiah said the staff did a good job. The service was great.
This review was collected via phone interview by Customer Research Inc.

JW
Jennifer W.
Washington
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jennifer said they were helpful and they had good customer service. They did a good job on the vehicle, and she had a great experience with them.
This review was collected via phone interview by Customer Research Inc.

PC
Peggy C.
Kennewick, WA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Peggy said she always gets good service. They tell her what is wrong and get it fixed. She trusts them.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Richland, WA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Ben said the staff were friendly. The business was quick and had what he needed.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
CONDOR, AL
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Terry said one guy told him his vehicle would be ready on Monday and it wasn't ready until Tuesday
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Kennewick, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Mike said the staff have good customer service.
This review was collected via phone interview by Customer Research Inc.

EK
Ed K.
Kennewick, WA
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Ed said the first time the staff fit him in and he had to leave before the work was completed.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Kennewick, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Scott said the business is quick and efficient. They called him back right away after he had dropped his vehicle off with an estimate. They did a good job.
This review was collected via phone interview by Customer Research Inc.

ML
MARTIN L.
Pasco, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Good customer service.
I have always had good service at TriCity Battery. I have been a customer for the last 18 years. Has always been a good experience. Would highly recommend to anyone needing auto or truck repair.

RH
Ryan H.
Kennewick, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ryan said the business was prompt and did everything she needed.
This review was collected via phone interview by Customer Research Inc.

JG
Jarrett G.
Kennewick, WA
Jeep Comanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jarrett said the staff is easy to work with and they provided all the things he needed in a good time scale.
This review was collected via phone interview by Customer Research Inc.

MS
Martin S.
Washington
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Martin said he had a great experience with the business. They provided top notch service.
This review was collected via phone interview by Customer Research Inc.

KA
Kelli A.
Washington
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Kelli said she expected the business to call and check with her before performing the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 178 in total