Reviews
Verified Customer
Pasco, WA
Land Rover Discovery Sport
Verified Customer
Best customer service in town.
best experience
Recommended
RL
ROD L.
Kennewick, WA
Subaru Outback
Verified Customer
Battery Issues
As always, my issues were priority. In and out quickly and professionally. Thank you
Recommended
DS
DOUG S.
Kennewick, WA
Chevrolet Silverado 1500
Verified Customer
Good experience
Needed it done quick. It's my only vehicle. Was done promptly, price was fair. This was a good experience
Recommended
HM
Harold M.
Kennewick, WA
Chrysler Sebring Sdn
Verified Customer
Harold said they are helpful. They were able to get him in even without an appointment and they finished at a good time.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
ROBERTA / SCOTT S.
Pasco, WA
Mazda Mazda6
Verified Customer
Jason, Miguel and team are always very professional.
The team of professionals are amazing. I always feel like I am treated as family. Miguel went above and beyond with the service.
Recommended
AM
Art M.
Kennewick, WA
Subaru Forester
Verified Customer
Art said he is very pleased. Also they did an excellent job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Kennewick, WA
Mercury Grand Marquis
Verified Customer
It's close to where I live, and they have convenient hours.
They were polite on the phone, they called me right away to update me when the scope of the job changed to discuss my options and costs. They offered shuttle service without me asking, both when I dropped off my vehicle, and called me at my contact number to offer to come get me on the day I said I was going to pick up my vehicle. They were polite, friendly and helpful. And their parking lot at the Kennewick location, on Clearwater, has adequate parking.
Recommended
JR
Josh R.
Washington
Dodge Pickup
Verified Customer
Josh said they treat him good.
Recommended
This review was collected via phone interview by Customer Research Inc.
CP
COLLEEN P.
Kennewick, WA
Ford Escape
Verified Customer
Great service
I called for an appt and they got me in the next day. I had a timetable that I needed my car by and they were able to assist me. I will be using their services again soon!
Recommended
DB
Dale B.
Washington
Toyota Tundra
Verified Customer
Dale said he had a pleasant, and fun experience with the staff.
Recommended
This review was collected via phone interview by Customer Research Inc.
PQ
Penny Q.
Richland, WA
Chevrolet Monte Carlo
Verified Customer
Penny said she likes everybody who works there and they do a really good job. They do excellent work. However, she spent $1731 to get her vehicle fixed and when she got the vehicle home she noticed a new problem that was not there when she dropped the vehicle off at the facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
DV
David V.
Kennewick, WA
Verified Customer
David said the business had a lot of staff on hand and answered all his questions.
Recommended
This review was collected via phone interview by Customer Research Inc.
SR
Scott R.
Richland, WA
Ford Ranger
Verified Customer
Scott said the guys were great, the price was fair and they kept him informed.
Recommended
This review was collected via phone interview by Customer Research Inc.
SF
Sergay F.
Washington
Chevrolet Silverado 3500HD
Verified Customer
Sergay said he got his vehicle serviced at this business and it was easy to do so.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
James P.
Richland, WA
Subaru Outback
Verified Customer
James said business did a good job. He is very pleased with their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
ND
Nick D.
Washington
Dodge Pickup
Verified Customer
Nick said it was pretty good service, but it could have been done in a more timely fashion.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Yakima, WA
Honda Civic
Verified Customer
Went above and beyond and prompt!
They did more than they had to or was expected of them for myself and my vehicle. I had a family member with me during pick up and she even said, well I better keep this place is mind, that's good business!
Recommended
Verified Customer
Kennewick, WA
Ford Taurus
Verified Customer
Very fair and completely honest
These folks are very helpful. Whatever make car, they treat a person with the utmost respect. They do a great job and have reasonalbe prices. We always take our vehicles to this business..
Recommended
CR
CARRIE/RICK R.
Kennewick, WA
INFINITI FX35
Verified Customer
Awesome service and people!
Quick and competent service and an awesome friendly atmosphere! They are always willing to work me in on short notice and they work around my crazy schedule!
Recommended
RV
Robert V.
Kennewick, WA
Ford Focus
Verified Customer
Robert said the business does good work. They are efficient and friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.