Turner's Garage and Transmission


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

211 Reviews

97% Would Recommend
Latest Review 3 days ago
Neal S. on 11/21/2017
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Neal said the staff did a good job.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Kenith F. on 11/21/2017
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Kenith said he appreciates the service this business provides.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Charlie M. on 11/20/2017
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Charlie said this business was very good. They provided an estimate and they were very caring.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Peter L. on 11/18/2017
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"The Staff and the Work are Topnotch"
After 4 different vehicles over a 10 year window, you have to say why does the customer keep coming back for the vehicular needs? The answer is in the caring staff that delivers topnotch work at an affordable rate and delivers on time each and every time.
Vehicle: Chevrolet TrailBlazer
Service Date: 11/17/2017
Review Created: 11/18/2017 05:33 AM
Larry F. on 11/16/2017
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Larry said this business provided great customer service. They are responsive and the follow up is good.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/05/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Tim M. on 11/15/2017
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Tim said the staff are very cordial and they call him back to see how they did. He will be taking his vehicle back for more services to be done in the future.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Antoinette A. on 11/10/2017
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Antoinette said she has been dealing with this business for 10 years and they have never screwed her over. They were open and very honest. They have never lied to her. She likes the work they do. It is always done right. They don't charge her crazy amounts of money. She stated she feels comfortable with them. They are like family. The girls in the office are nice and polite. She can joke with them. She has always been happy with them.
Vehicle: Chrysler Sebring Sdn
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Jessyca S. on 11/10/2017
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Jessyca said this business was really friendly and helpful. The environment was great.
Vehicle: GMC Acadia
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Glenn W. on 11/08/2017
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Glenn said everyone was as nice as they could be.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 10/10/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
James W. on 11/07/2017
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James said the service was good and fast.
Vehicle: Ram 3500
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Eric R. on 11/07/2017
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Eric said the service was good.
Vehicle: Nissan Armada
Category: Service
Service Date: 10/09/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 10/31/2017
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Michael said the staff are nice people. They explained the details. The facility is wonderful, and they provided very good service.
Vehicle: Ford Contour
Category: Service
Service Date: 10/13/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Sandra B. on 10/27/2017
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Sandra said they were polite, nice, understanding and reasonable.
Vehicle: Jaguar XJ
Category: Service
Service Date: 10/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
T.J. J. on 10/26/2017
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T.J. said this business was quick.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/13/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Sylvia S. on 10/16/2017
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"Thankful for TURNER'S Thoughtfulness, Time & Transition"
I simply "LOVE" the people at Turner's Garage! Absolutely kind, patient, understanding and helpful. I mean from the time you enter the door to settling your bill. Whether you are waiting for services to be completed or them taking you to a different destination while repairs are done. Office personnel, technicians and/ Mr. T, himself! They care for you and your vehicle!
Vehicle: Chevrolet Equinox
Service Date: 10/16/2017
Review Created: 10/16/2017 09:08 PM
Wendell T. at Turner's Garage and Transmission responded on 10/17/2017

We love seeing you and being able to help you whenever we can.

Scott S. on 10/13/2017
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"Unexpected mechanical issues"
I appreciate the personal attention I get when things come up unexpected like this last issue. Thank you and your team for all they do.
Vehicle: BMW 3 Series
Service Date: 10/12/2017
Review Created: 10/13/2017 09:52 AM
Ken B. on 10/09/2017
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Spoke with Tammy. She said they provided good care.
Vehicle: Ford Cab
Category: Service
Service Date: 09/29/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Peter L. on 10/08/2017
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"Excellent w/ 1 Exception"
Prepared, repaired and maintained my 2008 Trailblazer 4x4 for upcoming back country photo trip. The service was timely and professionally performed as I was kept informed each step of the way for the 100,000 miles service. My only concern was several times I asked that the spare tire be checked for pressure since I anticipated being in remote areas. I was assured that it was checked and serviced. Later the same day I went to a tire company and while checking condition of my tires they checked and had to inflate the spare tire as it was flat. This was the first incident in 9 yrs that attention to detail was not rendered to my vehicle; definitely not the norm.
Vehicle: Chevrolet TrailBlazer
Service Date: 10/06/2017
Review Created: 10/08/2017 04:25 AM
Wendell T. at Turner's Garage and Transmission responded on 10/09/2017

I am so sorry and I will check into the issue with the spare tire. I know I checked with your tech myself to make sure that it was checked. This is not the norm for us, when a customer ask us to make sure something is checked out. Again I am sorry that it was not up to our standards.

Ike J. on 10/04/2017
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"Super Service"
Great service, friendly people., fair price The only place I take my vehicles.
Vehicle: Chevrolet Silverado 1500
Service Date: 10/03/2017
Review Created: 10/04/2017 08:50 PM
Robert C. on 09/30/2017
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Robert said everything was fine. He has already recommended them.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/29/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 211 in total