Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1689 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.8108138/5Overall Rating 4.8108138/5Overall Rating 4.8108138/5Overall Rating 4.8108138/5rating 4.8108138
Original
Overall Rating 2.27027/5Overall Rating 2.27027/5rating 2.27027rating 2.27027rating 2.27027
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


TA
Temilade A.
Tuscaloosa, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Professional, Excellent and Dedicated
Tuscaloosa Hyundai has the best team. Their commitment to the safety of your car is really worth shouting out for. From Steven to Thomas the service manager, you are covered. They are very knowledgeable and informative. Courteous and professional. So glad they're close by. I'll always be back and thank you guys for always giving that 5 stars service. - Temmy
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/15/2019

Your kind words and 5 star rating are much appreciated. Thank you for allowing Tuscaloosa Hyundai to be your service provider.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

FH
Freddie H.
Tuscaloosa, AL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Efficient and professional
Everyone friendly and takes care of my vehicle in timely manner
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/15/2019

We are grateful for the opportunity to serve you. Thank you for the 5 star rating and for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

KE
Kristie E.
Northport, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Best Service Dept
I wouldn't buy from anyone else just because I love the service department so much!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/15/2019

We appreciate the kind words and the 5 star review. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

HT
Henry T.
Mc Calla, AL
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent Friendly Honest people
My Elantra Coupe will only go here! They treat you with respect and are honest with your needs! Quick service a plus. A+
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/14/2019

We are grateful for the kind words and the opportunity to serve you. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Tuscaloosa, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Friendly aatmosphere.
Excellent
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/14/2019

The kind words and the 5 star review are much appreciated. Thank you for choosing Tuscaloosa Hyundai for your service needs.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

WE
Wynter E.
AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Time efficient, Understanding, and Friendly
Great service and very friendly! My appt was at 7am as soon as they opened and 5 other cars were already in line in front of me but I was the first to leave very pleased!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/13/2019

We are glad to hear about your positive service experience. Thank you for choosing Tuscaloosa Hyundai and for the 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Tuscaloosa, AL
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Service
The staff is always friendly and very helpful. Great experience. Would recommend them to anyone. Love my Hyundai Veloster!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/13/2019

Thank you for the kind words and the 5 star review. Tuscaloosa Hyundai is grateful for your business.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Macon, MS
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Service
I come from Mississippi and they treat me with excellent and fast services.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/13/2019

We are grateful for the opportunity to serve you. Thank you for choosing Tuscaloosa Hyundai. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

PW
Phyllis W.
Bessemer, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Appearance of the new building and courtesy of the service manager assistant
The way my service man worked with me from beginning
to end.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/12/2019

We appreciate you completing the survey and the opportunity to serve you. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

DW
Diane W.
Buhl, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service
Outstanding. Service for last Friday and today. Steven Fowler is very helpful, efficient and explained everything about bith days’ work. Have always had a goid experience with your service ever since I bought the car in 2014.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/12/2019

The kind words and the 5 star review are much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

SH
Sandy H.
Northport, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
dependable
My Hyundai is dependable and so is the dealer for its service.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/11/2019

We appreciate the 5 star rating and the opportunity to serve you.
Tuscaloosa Hyundai is grateful for your business.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

BJ
Betty J.
Tuscaloosa, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Service
Friendly and honest.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/11/2019

We appreciate the kind words and the 5 star rating. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

MC
Mallory C.
Tuscaloosa, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Service department meets your needs
The service department always is there to help in emergencies and routine maintenance!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/09/2019

The kind words and the 5 star review are much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

KW
Kristen W.
Tuscaloosa, AL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Excellent Service
ALWAYS excellent service when I get serviced at Tuscaloosa Hyundai! I wouldn't go anywhere else. Everyone is warm and friendly and they get you in and out as soon as possible while being thorough.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/09/2019

The kind words and the 5 star review are much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

VG
Veronica G.
Boligee, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
When I arrive I'm greeted with warmth and love . No matter what had happen during the day before I get there. Thanks Hyundai !
Today was a great day at Hyundai ! First of all I was late not intentionally .Traffic was bad ,so I called to let my Hyundai Family no to make sure it was ok, being considered it was late close to 5:00 o'clock when I arrived they all was great. Thanks Hyundai 😀!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/08/2019

Tuscaloosa Hyundai is grateful for the opportunity to serve you. We appreciate the kind words and the 5 star review.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

DR
Deborah R.
Northport, AL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
friendly and responsive
all are friendly and responsive
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/07/2019

The kind words are much appreciated . Thank you for choosing Tuscaloosa Hyundai and the 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

TG
Tommy G.
Guntersville, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Clean, professional, courteous and reliable
I most likely cannot return to this dealership for every service because i live over 2 hours away.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/06/2019

We are glad to hear about your positive service experience. Thank you for the 5 star rating and the kind words. Tuscaloosa Hyundai is grateful for your business.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

LR
Lance R.
Northport, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Great
Very helpful, accommodating and friendly.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/06/2019

The kind words and 5 star rating are much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Akron, AL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
MC
Grest
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/06/2019

The 5 star rating is greatly appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

TM
Thomas M.
Akron, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Friendly service
Friendly service
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 03/06/2019

The kind words and 5 star rating are much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301