ReScore Reviews™ (21)

ReScore
Overall Rating 4.7142871/5Overall Rating 4.7142871/5Overall Rating 4.7142871/5Overall Rating 4.7142871/5rating 4.7142871
Original
Overall Rating 2.09524/5Overall Rating 2.09524/5rating 2.09524rating 2.09524rating 2.09524
97% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Karen B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience "
Thanks for giving me a quick and thorough check up.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:12 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/18/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Jamie C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer "
I️ was very satasfied with my service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 07:24 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/18/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appointment times can be adjusted if emergency comes up."
Customer service is good.staff are friendly and respectful.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:21 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/17/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Rachel H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
Everybody is friendly and nice. Wait time is realistic.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:13 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/17/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Samuel R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Second to None"
Staff is very friendly, courteous and helpful. The service was performed in a timely manner. Waiting area is comfortable.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:59 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/16/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast but expensive"
I was surprised by the cost of service. It was so much more than when I brought my Tuson in for service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/15/2017 06:56 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/15/2017

We appreciate your positive survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Angie E. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Service is completed correctly the first time.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 12:17 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/14/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Christy H. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Nice experience
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/13/2017 07:28 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/14/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Mary P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick work in!"
Y'all were able to work me in within 10 minutes of arriving and i was in and out under an hour when i had my small baby with me. TIme is essential with babies and time waiting was nice and even had a changing table in the bathrooms!
Thanks for taking care of my family.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 09:36 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/13/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Sandra B. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Quick, friendly service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 06:02 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/12/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
BARBEROUS B. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Star service "
From th friendly greeting upon entrance to timely manner of service, Tuscaloosa Hyundai outanks all auto service dealers. Keep up the excellent service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/12/2017 09:19 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/12/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Tyler A. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
pleasant conditions,
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 08:42 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/11/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
I really appreciated the service department for servicing my car at the last minute... thanks.!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 12:23 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/10/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Warren H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great friendly service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 05:08 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/09/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
DOUGLAS B. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall inspection"
Excellent service in a timely manner.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/08/2017 10:14 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/08/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CUSTOMER SERVICE"
EXCELLENT SERVICE
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 09:52 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/08/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Frank T. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good"
Very good
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/08/2017 09:42 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/08/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Verified Customer on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful, friendly, courteous people and excellent service department."
Professional service in timely manner. Yes, I recommend!!!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/08/2017 09:39 AM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/08/2017

We appreciate your 5-star survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
Sharon H. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable staff"
Always a pleasant experience
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 05:11 PM
Jessica B. at Tuscaloosa Hyundai responded on 11/07/2017

We appreciate your 5-star survey response!!! Thank you for choosing Tuscaloosa Hyundai!!!

Jessica Browning
Customer Service Manager
205-752-8113
Verified Customer on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Failure to diagnose problems when it was in warranty "
Need more skilled technicians
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 04:20 PM
Bobby P., service manager at Tuscaloosa Hyundai responded on 11/07/2017

We appreciate your positive survey response! Thank you for choosing Tuscaloosa Hyundai!

Bobby Perkins
Service Manager
205-752-8113
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