Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 2050 Reviews )

ReScore Reviews™ (45)

ReScore
Overall Rating 4.8222253/5Overall Rating 4.8222253/5Overall Rating 4.8222253/5Overall Rating 4.8222253/5rating 4.8222253
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
97% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


TQ
Tina Q.
Chelsea, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Friendly employees
Always have good experiences here.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/14/2019

The kind words and the 5 star review are very much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Northport, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great Team
Always great guys working hard to make sure the customer receives great service
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/12/2019

We appreciate the kind words and the 5 star review. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

JH
Jimmy H.
Birmingham, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Excellence!
Truly a first class experience
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/09/2019

The kind words and the 5 star review are greatly appreciated. Tuscaloosa Hyundai looks forward to serving you in the future.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

MG
Moesha G.
Greensboro, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Awesome service
Everyone is so knowledgeable and friendly.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/09/2019

The kind words and the 5 star review are very much appreciated. Thank you for choosing Tuscaloosa Hyundai for your service needs.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

DJ
Debra J.
Clanton, AL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great customer service
The service was great. The service employee was very friendly and helpful even helping me get to the car because of the slippery floor. They could not have been nicer!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/07/2019

The kind words and the 5 star review are very much appreciated. Thank you for choosing Tuscaloosa Hyundai. Thank 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

CB
Carol B.
Vance, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2019 Category: Service
The people and and good product.........
I can't recommend this business at this time. we will see how fair I'm treated on my car. as i said before, there is nothing or no one perfect. I'm willing to give these people a chance to make my car right.

There has been and still is some serious issues with my 2017 Sonata Sport. I think the car is fixable and I've take really good care of it. We will have to see what happens.

Carol Diane Boyd
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/07/2019

We are sorry to hear about your less than perfect service visit. I will be in contact soon as to resolve this concern.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

CJ
Chelsi J.
Buhl, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Awesome service
Always accommodating.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/04/2019

The kind words and the 5 star review are very much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

RP
Robert P.
Coker, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great service
Very courteous staff. Informative of service been done. Work done in a great time frame .
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 11/01/2019

The kind words and the 5 star review are very much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

WH
Whitney H.
Linden, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Excellent customer service
I have had several issues with my 2013 Hundai Santa Fe. Hyundai has always made those things right. Their service department has always been quick, efficient and incredibly nice.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/31/2019

Tuscaloosa Hyundai is grateful for the opportunity to serve you. We appreciate the 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

AP
Andarra P.
Greensboro, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Customer service
The team was very informative. They kept me updated on what they were going to do to my vehicle. The things that needed additional work done, they informed me of it but didn’t fix it at my request.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/31/2019

Thank you for choosing Tuscaloosa Hyundai. We appreciate the 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

LM
Linda M.
Northport, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Great Service
Bobby set the appointment up -Jeremy checked us in - Thomas checked us out. All three were very professional.
Thank you guys for taking care of us.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/27/2019

We are glad to hear about your positive service experience. Thank you for the kind words and for choosing Tuscaloosa Hyundai. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

CJ
Chelsi J.
Buhl, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Quick and inviting
My service experience was quick. When there was an unforeseen change that came up, they were very detailed in explaining what needed to be done before doing it
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/22/2019

We are grateful for the opportunity to serve you and the 5 star review. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

GM
Georgia M.
Centreville, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Service on my car
The people in the service department are so helpful, friendly and honest by telling you what needs to be done to your card. Wade Kelley is a great young man and mechanic. All of the service write up guys are just great.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/21/2019

We are glad to hear about your positive service experience. Thank you for choosing Tuscaloosa Hyundai and for the 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Northport, AL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Hyundai Owner
Immediate follow up and quality of service.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/19/2019

Thank you for the kind words and the 5 star review. Tuscaloosa Hyundai is grateful for the opportunity to serve you.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

RH
Robin H.
Helena, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
Great service dept
Always nice, courteous service
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/19/2019

The kind words and the 5 star review are very much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

SP
Steven P.
Birmingham, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Oil change
Professional and courteous
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/18/2019

Tuscaloosa Hyundai is thankful for the opportunity to serve you. We appreciate the kind words and 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Tuscaloosa, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Service
Good polite service
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/18/2019

Thank you for choosing Tuscaloosa Hyundai for your service needs. The 5 star rating is greatly appreciated.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

WS
Wendy S.
Northport, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Service
The service department was on there game! They got me in & out in a timely manner. They was very friendly.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/18/2019

The kind words and 5 star rating are appreciated. Tuscaloosa Hyundai thanks you for choosing us for your service needs.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

BS
Bryan S.
Valley Grande, AL
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Great Service Department
Great Support and Great Service for any major needs or just scheduled maintenance!! Definitely would recommend to others and would purchase again from Tuscaloosa Hyundai.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/17/2019

The kind words and the 5 star rating are very much appreciated. Thank you for choosing Tuscaloosa Hyundai. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

PL
Pamela L.
Coaling, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Very professional
I'm always kindly greeted whenever I need service to my vehicle. All of the staff I have had contact with is knowledgeable and helpful. The waiting area is comfortable and accommodating. I am glad I choose to purchase my vehicles through Tuscaloosa Huyndai!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 10/17/2019

We are grateful for the opportunity to serve you and the 5 star rating. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301