Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1838 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.8205115/5Overall Rating 4.8205115/5Overall Rating 4.8205115/5Overall Rating 4.8205115/5rating 4.8205115
Original
Overall Rating 2.25641/5Overall Rating 2.25641/5rating 2.25641rating 2.25641rating 2.25641
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


DH
David H.
Tuscaloosa, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Mysterious rattling sound service
Quick, effective and friendly.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/24/2019

Tuscaloosa Hyundai is glad to hear about your positive service experience. Thank you for allowing us to be your service provider.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

SA
Samuel A.
Birmingham, AL
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Beyond excellent service
The Tuscaloosa Hyundai service folks exhibit professionalism, quality, respect, and a caring and positive attitude. They take care of you by taking great care of your car.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/24/2019

Tuscaloosa Hyundai is proud to be your service provider. Thank you for the kind words and the 5 star review. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

RB
Robert B.
Jemison, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
My maintenance experience
Great service and short wait time.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/24/2019

We appreciate the kind words and the 5 star rating. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Tuscaloosa, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Treat you like a person, instead of a bother.
The company has helped me through thick and thin. They were on my side when something is wrong. They will give you an estimate before fixing your car and putting it on the bill. No judgement. It is pricey. Be sure to save up money for you annual check-up.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/24/2019

We are grateful for the kind words and the opportunity to serve you. Tuscaloosa Hyundai is proud to be your service provider.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

MT
Marvia T.
Lower Peach Tree, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
The service was given,
s
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/23/2019

We appreciate the kind words and the 5 star review. Thank you for choosing Tuscaloosa Hyundai. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

FS
Faye S.
Buhl, AL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great job
Great friendly and helpful staff
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/20/2019

Tuscaloosa Hyundai is grateful for the opportunity to serve you and the 5 star rating. Thank you for choosing us to be your service provider. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

CH
Cynthia H.
Hueytown, AL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
quick service!
Had very quick service with explanations & smiles!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/20/2019

Tuscaloosa Hyundai is proud to be your service provider. We appreciate the kind words and the 5 star review.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

EW
Elizabeth W.
Northport, AL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Detailed explanations
Good experience.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/20/2019

The kind words and the 5 star review are very much appreciated. Tuscaloosa Hyundai is proud to be your service provider. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

EW
Edward W.
Tuscaloosa, AL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Nicest facility in town!
Quick and efficient service with a car wash, too!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/20/2019

We are grateful for the opportunity to serve you and the 5 star rating. Thank you for choosing Tuscaloosa Hyundai. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

CC
Carolyn C.
Uniontown, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Customer
Excellent service
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/19/2019

Tuscaloosa Hyundai is proud to be your service provider. We are thankful for the 5 star rating and the kind words.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Northport, AL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
Mrs. I.F.
The facility is very clean. The servicemen are very courteous to staff.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/18/2019

We are grateful for the opportunity to serve you. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

HD
Heather D.
Vance, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Love love Tuscaloosa Hyundai
Love love Tuscaloosa Hyundai from their service department to the car dealers. They take care of all your needs in a timely manner and act like they really care for their customers. I am a Hyundai owner and so is my family
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/18/2019

The kind words and the 5 star review are very much appreciated. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Montevallo, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
air fillters
Pretty expensive to replace air filters I believe this is something you can do yourself but you have to get permission or else the warranty could be cancelled
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/17/2019

Thank you for choosing Tuscaloosa Hyundai for your service needs. We appreciate the 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

SB
Sandrene B.
Tuscaloosa, AL
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great service and friendly people.
The service people at Hyundai are courteous and efficient.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/15/2019

We at Tuscaloosa Hyundai greatly appreciate the opportunity to serve you. Thank you for the 5 star rating. 

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

EM
Ernie M.
Forest Home, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
yes Hyundai of Tuscaloosa goes out of there way to help.
Thank you for servicing my Sonata. Also with the help of the rental. the $50.00 we spent on the rental was good. I have never rented a car before and hope I never have to again. My eye,s were open to how strict a car rental is. But it was only for 24 hours Thank to your hard work and fast service.
So once again Thank You.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/15/2019

Thank you for choosing Tuscaloosa Hyundai for your service needs. We appreciate the kind words and the 5 star review.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

VP
Veronica P.
Gordo, AL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Very friendly and time conscious
Service personnel is always friendly and quick to get you in and out!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/14/2019

Tuscaloosa Hyundai is glad to hear about your positive service experience. We are grateful for the 5 star rating and kind words.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

NS
Nicole S.
Tuscaloosa, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Service dept is awesome!
This service department hits a home run every time!
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/14/2019

Tuscaloosa Hyundai is honored to be your service provider. The kind words and 5 star rating are very much appreciated.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

JA
Jude A.
Tuscaloosa, AL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Thanks again for the great job!
It's awesome that I got a major problem solved at far less the quotation I got from other service centers. I'm just simply the very lucky and happy one. I so appreciate your keen interest to constantly have your customers drive out of the service center happier and satisfied.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/14/2019

Tuscaloosa Hyundai is grateful for the opportunity to serve you. We appreciate the kind words and the 5 star rating.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

CW
Candace W.
Northport, AL
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Excellence
It’s an obvious gesture the each customer is the priority.
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/14/2019

The kind words and 5 star rating are much appreciated. Tuscaloosa Hyundai is proud to be your service provider.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301

Verified Customer
Memphis, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great service
Super friendly staff and very quick with their service compared to another Hyundai dealership I have been to in another state
THOMAS W., Service Manager from Tuscaloosa Hyundai responded on 06/13/2019

We appreciate the kind words and the 5 star review. Thank you for choosing Tuscaloosa Hyundai.

Thomas Woolbright
Service Manager
205-752-8113 ext. 301