ReScore Reviews™ (31)

ReScore
Overall Rating 4.6129071/5Overall Rating 4.6129071/5Overall Rating 4.6129071/5Overall Rating 4.6129071/5rating 4.6129071
Original
Overall Rating 2.19355/5Overall Rating 2.19355/5rating 2.19355rating 2.19355rating 2.19355
95% Would Recommend
100% Business Response
Latest Review 16 minutes ago
Leslie M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
I have received great service from Tustin Hyundai every time I need scheduled maintenance. Friendly and professional staff. I will be back!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/20/2018 10:37 AM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Convenient. Thorough. And kind. Thank you.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/19/2018 11:14 PM
Gary L B. at Tustin Hyundai responded on 01/20/2018

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Lokesh J. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great job"
good customer service
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:23 PM
Gary L B. at Tustin Hyundai responded on 01/20/2018

THANK YOU LOKESH FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Janine N. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
My car was serviced and washed and returned to me within a few hours. Thank you for making this process easy!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:51 PM
Gary L B. at Tustin Hyundai responded on 01/20/2018

THANK YOU JANINE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Geeta S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good friendly service "
Thank you so much for caring and always doing a good job!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:31 PM
Gary L B. at Tustin Hyundai responded on 01/20/2018

THANK YOU GEETA FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Nice work and very kind attitude
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:04 PM
Gary L B. at Tustin Hyundai responded on 01/20/2018

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Paul B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Sonata"
They always do a good job and I trust them with my car.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:54 PM
Gary L B. at Tustin Hyundai responded on 01/20/2018

THANK YOU PAUL FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Edan P. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"convenient, courteous"
People are friendly and courteous and knowledgeable
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:23 PM
Martin A. at Tustin Hyundai responded on 01/19/2018

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Verified Customer on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Communication is key"
Everything was okay except for waiting for two hours for a quick fix. I wasn't updated on any information unless I asked. Overall, Okay.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:13 PM
Martin A. at Tustin Hyundai responded on 01/19/2018

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS.

MARTIN AGUILAR
SERV. MANAGER

Michael F. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Convenient, prompt service
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 11:09 AM
Martin A. at Tustin Hyundai responded on 01/19/2018

THANK YOU FOR THE FEEDBACK...WE APPRECIATE YOUR BUSINESS

MARTIN AGUILAR
SERV. MANAGER

Janet R. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Love their friendly service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:29 AM
Martin A. at Tustin Hyundai responded on 01/19/2018

THANK FOR THE FEEDBACK AND THE NICE COMMENT..WE APPRECIATE YOUR BUSINESS.

MARTIN AGUILAR
SERV. MANAGER

Eric G. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I appreciate the prompt service and everyone is very friendly and professional at Tustin Hyundai. I used to be a service advisor before for a Acura car dealership, so I know when a service department is run well and Tustin Hyundai is definitely on top of customer service!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:23 AM
Martin A. at Tustin Hyundai responded on 01/19/2018

THANK YOU FOR THE FEEDBACK ERIC AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS.

MARTIN AGUILAR
SERV. MANAGER

Gary L B. at Tustin Hyundai responded on 01/19/2018

THANK YOU ERIC THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! "
Was very easy to get my car serviced, just made an appointment online and dropped my car off. Everyone was very professional and helpful from the minute I pulled in until the moment I picked up my car.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:12 AM
Martin A. at Tustin Hyundai responded on 01/19/2018

THANK FOR THE FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS.

MARTIN AGUILAR
SERV. MANAGER

Gary L B. at Tustin Hyundai responded on 01/19/2018

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Susan S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Better drives ME!"
It doesn't matter what time of day you arrive, everyone on staff is very helpful and polite! You always receive a greeting from everyone, which makes you feel you are right where you should be, that you couldn't be in better hands. Thank you Hyundai.
P.S. I love my car - Tuscon
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:52 AM
Gary L B. at Tustin Hyundai responded on 01/19/2018

THANK YOU SUSAN FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Haroun M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent experience "
excellent service ..People are awesome ...
car wash , not that good !!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:45 AM
Gary L B. at Tustin Hyundai responded on 01/19/2018

THANK YOU HAROUN FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"1st service"
Time in and out was great. Very little wait time.
Would like to have the car interior and exterior clean when I pick it up.
Counter people were very congenial and cool.
The workmanship on the service was great.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/18/2018 03:41 PM
Martin A. at Tustin Hyundai responded on 01/19/2018

THANK YOU FOR YOUR FEEDBACK AND THE NICE COMMENT...WE APPRECIATE YOUR BUSINESS. 

MARTIN AGUILAR
SERV. MANAGER

Curtis P. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Services"
Hyundai Dealers is great I went to have an oil change and I talk to Advisor Bryan Matsumura and I let him know that I want everything to be check and he recommend the Express Minor Service. Ok, good I'll get that which is great. He was very nice and polite. All the Advisor are nice and friendly also the Hyundai place is always nice and clean every time I there for oil change or whatever I need done. The Tech. also does a great job on my car as well. Thank you
Hyundai Dealers always Great Services. Curtis P
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:08 PM
Gary L B. at Tustin Hyundai responded on 01/18/2018

THANK YOU CURTIS FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Anne M. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service review"
Very courteous and friendly
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:13 PM
Gary L B. at Tustin Hyundai responded on 01/18/2018

THANK YOU ANNE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The people were friendly and helpful.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:40 PM
Gary L B. at Tustin Hyundai responded on 01/18/2018

THANK YOU FOR THE FEEDBACK ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expert Service at a reasonable price"
Thanks for the efficient service to resolve recall problems. Complementary car wash is appreciated.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:15 PM
Gary L B. at Tustin Hyundai responded on 01/17/2018

THANK YOU  FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

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