Reviews
Verified Customer
Hello Paul,
Thank you for your feedback. We appreciate your business. Your feedback will help us be better.
I will be calling to talk about your service visit.
Tony Scalero
Service Manager
Hello Paul,
Thank you again for the rescore.
Tony Scalero
Service Manager
Verified Customer
Hello Kathleen,
Thank you for servicing your vehicle with Tuttle Click Hyundai, we appreciate your business and we look forward to helping you with your future service needs.
Tony Scalero
Service Manager
Verified Customer
Hello Haydeh,
Thank you for servicing your vehicle with Tuttle Click Hyundai. We appreciate your business and your feedback.
Tony Scalero
Service Manager
Verified Customer
Hello,
Thank you for servicing your vehicle with Tuttle Click Hyundai. We appreciate your business.
Tony Scalero
Service Manager
Verified Customer
Hello Hana,
Thank you for you feedback. We appreciate your business and please contact Joe or Me for your future service needs.
Tony Scalero
Service Manager
Verified Customer
Hello Juan,
Thank you for your business. We appreciate your feedback and please contact Adrian for any future service needs.
Tony Scalero
Service Manager
The service advisor informed me (by telephone and in writing) that I need to replace the air filter and the cabin filter.
The problem is that I personally replaced both the air filter and the cabin filter exactly one week earlier.
I don’t know why Tuttle-Clink Hyundai of Irvine would state that I need to replace brand new air and cabin filters.
Hello Allen,
Thank you for your feedback. I am sorry about that experience we do recommend service based on miles on the vehicle. if they were replaced and the advisor was told about that he would not recommend them. the techs has these items marked as green so i think it may have been written down prior to the inspection. If you have any questions please give me a call.
Tony Scalero
Service Manager
949-594-2745
Verified Customer
Hello Jaime,
Thank you for the feedback we appreciate your business and look forward to helping you with your future service needs.
Tony Scalero
Service Manager
Verified Customer
Hello Gloria,
Thank you for your feedback we appreciate your business and look forward to helping you for your future service needs. Please contact Joe if you need anything.
Tony Scalero
Service Manager
Verified Customer
Hello Sanaz,
Thank you for your feedback we appreciate your business.
Tony Scalero
Service Manager
Verified Customer
Good Morning,
Thank you for the feedback we appreciate your business and we look forward to helping you with your future service needs.
Tony Scalero
Service Manager
Verified Customer
Hello John,
Thank you for your feedback. We appreciate your business and we look forward to seeing you on your next service visit.
Tony Scalero
Service Manager
Verified Customer
Ever since Joe started taking care of my service needs, over two separate Hyundai, Sante Fe's now... I've been consistently 100% satisfied with his service, attitude and efficiency. He's competent, honest and expedient.
Dealerships and/or Brands are only as good as their people. I'm (like most) loyal to the person who solves my problems and takes care of me; in this case again... Joe Ligh. Dealerships, Brands, large companies are impersonal, and not people focused; even though they say and think they are.
If Joe ever leaves, I'll follow him; hopefully another Hyundai dealership. Joe's got credibility with me. I trust him.
I complain loud and harsh, and take the time to highlight my appreciation for Great Service, people skills and competency. Joe's got that nailed. I recommend this dealership to friends and neighbors based on Joe.
Richard
Hello Richard,
Thank you for all the kind words for Joe. We appreciate your feedback and your business. Please contact Joe for all your service needs. Thank you again have a great day.
Tony Scalero
Service Manager
Verified Customer
Hello,
Thank you for your feedback we appreciate your business and look forward to helping you with your future service needs.
Tony Scalero
Service Manager
The fact that he does, speaks volumes to the commitment Tuttle-Click has to providing the best customer service to its customer base. And Tony’s dedication to making sure he provides a consistent level of excellent customer service is noteworthy!
I’ve never come across this level of customer service and satisfaction in the many years that I’ve been driving. I’ve owned many cars in my lifetime from different auto manufacturers.
This kind of excellent customer service that Tony consistently practices should be recognized and encouraged/modeled. I’m thankful that at Tuttle-Click Hyundai, you have such an outstanding Serice manager working on behalf of your customers. This is why I continue to purchase Hyundai vehicles, 7 in the last 14 years.
Please let Tony know what a fine job he’s doing.
Regards,
Brian Wilson
Very happy and satisfied, current Owner 2015 Hyundai Sonata Sport
Hello Brian,
Wow!! Thank you so much for the very nice feedback. We do appreciate your business and we strive to give you the best service out there. I look forward to seeing you on your next service visit.
Tony Scalero
Service Manager