Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

43 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
93% Would Recommend
Latest Review over 4 years ago

Reviews


RJ
Reid J.
Rochester, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014 Category: Service
Reid said Bruce is really personable because he explained everything correctly, and provided an assessment. He was given a ride home, and they picked him up.
This review was collected via phone interview by Customer Research Inc.

PB
PATTI B.
Clarkston, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014
Great guys to work with
Owners are always friendly and accommodating. In my opinion, very trustworthy.

JT
John T.
Pontiac, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2014 Category: Service
Spoke with Chuck. He said the business is good.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Waterford Township, MI
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2014 Category: Service
Steve said he has no complaints about the business. They do great work.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Commerce Township, MI
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Chris said they do an outstanding job and he really appreciates their attention to details. He also recommends them to everyone he knows.
This review was collected via phone interview by Customer Research Inc.

JB
JULIE B.
West Bloomfield Township, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2014
friendly people close to home
awesome place fast service

DV
Dino V.
MI
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2014 Category: Service
Dino said this business was awesome and they are very nice guys.
This review was collected via phone interview by Customer Research Inc.

AS
Ashley S.
Waterford Township, MI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Ashley said she like the guys down there and they do good work. They work quickly.
This review was collected via phone interview by Customer Research Inc.

MG
MARY G.
Waterford Township, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
Honest & reliable - best repair shop in town!!!
Never go to another repair shop again! They are honest and explain in great detail. Great prices too!!

LM
Larry M.
Clarkston, MI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2014 Category: Service
Larry said this facility was very prompt and professional.
This review was collected via phone interview by Customer Research Inc.

CS
CONNIE S.
MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2014
Highly Recommend!
Super friendly and professional. Very fair pricing. I highly recommend.

NP
Nick P.
West Bloomfield Township, MI
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2014 Category: Service
Nick said they couldn't get a part for his vehicle, and had to keep it overnight. They didn't tell him until the last minute.
This review was collected via phone interview by Customer Research Inc.

PR
Paher R.
Keego Harbor, MI
GMC Safari
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/10/2014 Category: Service
Paher said he sat for 1 hour and a half and had no work done. They brought a sheet that said what was wrong with his vehicle, but did not show him where the problems were on his vehicle. They gave him an estimate of $1500, which he says is a rip-off. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.
Jim C. from Two Guys and a Garage responded on 07/14/2014

Paher brought his vehicle in to find out why his a/c wasn't working. After inspecting the system and finding a leak in the lines that go to the rear a/c, he was given an estimate and declined repairs. Paher was offered a ride home when he brought his vehicle in and he declined that and asked how long it would take. I told him it would be about an hour or so depending on how hard it is to find the leak. The lines are from the dealer, which is why the price is so high. We don't do half-ass work, we do it right, and unfortunately, right costs more than half-ass.

Jim Clark
Owner
248-681-9840

JF
Jennifer F.
Waterford Township, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Jennifer said the service was very good and the quotes were honest. They gave her a ride. She followed her mechanic when he transferred to this facility. She trusts the business and her mechanic.
This review was collected via phone interview by Customer Research Inc.

JB
Johnnie B.
Waterford Township, MI
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Johnnie said the business met all his needs.
This review was collected via phone interview by Customer Research Inc.

RH
Roger H.
Michigan
Dodge Caravan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2014 Category: Service
Roger said the business removed the horn relay, but did not replace it like he thought they did. The service took 5 minutes, but he was charged $100. He mentioned he recently got into an accident and the horn did not work. He will not use them again and would not recommend them to others due to this experience.
This review was collected via phone interview by Customer Research Inc.
Jim C. from Two Guys and a Garage responded on 07/10/2014

Roger Roger Roger... You brought your vehicle in asking us to replace the fuel pump. We spent over an hour to PROPERLY diagnose your vehicle and found it to be a fuel pump relay. You were given the option of replacing the relay or swapping it with the one for the horn. You said you didn't want to pay for the new relay and to just leave the horn relay in place of the fuel pump relay. If we would have replace your fuel pump as you wanted, you would have spent more than $300.00 and your vehicle would still not run. 
We did a GREAT service for you and this is the thanks we get. I', glad you won't be returning to us in the future. You are not our kind of customer.

Thanks,

Jim Clark
Owner
248-681-9840

CL
Charlie L.
Waterford Township, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2014 Category: Service
Charlie said the business was very efficient.
This review was collected via phone interview by Customer Research Inc.

DN
DAN N.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2014
Nicest garage to work with
Excellent garage. Everyone is super friendly and their work speaks for itself!
Jim C. from Two Guys and a Garage responded on 07/03/2014

Thanks Dan!

Jim Clark
Owner
248-681-9840

SS
Susan S.
Livonia, MI
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Susan said she likes their good work and they are prompt.
This review was collected via phone interview by Customer Research Inc.

JW
Justin W.
Pontiac, MI
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Justin said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 43 in total