Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

219 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


WM
William M.
Nashua, NH
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
William said they are on time with reasonable pricing and he was out rather quickly.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Sharon, MA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jeff said that he received good service at the place.
This review was collected via phone interview by Customer Research Inc.

KG
Kevin G.
Milford, NH
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Kevin said the staff was fast, friendly, and the price was affordable.
This review was collected via phone interview by Customer Research Inc.

RD
Rich D.
Westford, MA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Rich said his overall experience was good. They got him in, and found some issues, and got them fixed.
This review was collected via phone interview by Customer Research Inc.

RC
Ron C.
Pepperell, MA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Ron said this facility did a good job for him.
This review was collected via phone interview by Customer Research Inc.

BF
Barbara A F.
Lowell, MA
Scion xD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Good, fast service
The service technicians are fast, competent and courteous always. Pricing is fair market. Waiting room is bright and clean with coffee, tea water and snacks to make the waiting pleasant. I have been coming to Simon's for years and will continue to do so.

NS
Nathan S.
Westford, MA
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Nathan said he was in a hurry that day, but the repair work took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

JW
Jon W.
Pelham, NH
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Jon said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CB
Cory B.
Hudson, NH
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Cory said they were awesome, and they seemed to be honest..
This review was collected via phone interview by Customer Research Inc.

DP
Donald P.
Lowell, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Donald said the staff is always friendly, helpful and timely.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Chelmsford, MA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Friendly and Fast service
Always great service and they explain the entire process and answer any questions I have.

RS
Rodney S.
Tyngsboro, MA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Rodney said the employees were friendly. They were very knowledgeable. They provided great service.
This review was collected via phone interview by Customer Research Inc.

BW
Ben W.
Middleton, MA
Nissan Titan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/08/2018 Category: Service
Ben said he did not get done what he wanted done at this business. There were a number of noises and things he showed them that they were not able to take care of. They did not top off the fluids, They were nice, but he was not happy with the un-thorough service. When he picked up the vehicle, he still heard the noises he had told them about. They did not install the washer-fluid tank correctly. The bracket that holds the tank had arrived at the facility broken. They did not re-install that part, and left the tank loose.
This review was collected via phone interview by Customer Research Inc.

NE
Nick E.
Sudbury, MA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Nick said that the facility was quick and the service was easy.
This review was collected via phone interview by Customer Research Inc.

KJ
Karen J.
Nashua, NH
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Karen said she has used this business for six years. The employees did all they could. She was confident in their service and pricing.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Tyngsboro, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Daniel said the business got the work done that they agreed to do. They did it quickly and well.
This review was collected via phone interview by Customer Research Inc.

TL
Tina L.
Nashua, NH
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Tina said her experience went well, she just doesn't know if her vehicle will have any more problems since she has only had her vehicle back for one day.
This review was collected via phone interview by Customer Research Inc.

XM
Xin M.
Lowell, MA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Xin said the facility provided good and quick service.
This review was collected via phone interview by Customer Research Inc.

JW
Jenn W.
Maynard, MA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jenn said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AB
Albert B.
Nashua, NH
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Albert said that he was very satisfied with the facility, it was very clean and provided him with coffee and water. The staff were very pleasant and took him right in.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 219 in total