I am sorry you feel this way. We gave you the option of a sure fix of about $3,500(a complete transmission) or what we hoped would fix your problem for $900.00(just replacing the module). You chose the cheaper option. Unfortunatley for us the weather(ice and snow which meant no part deliveries) prohibited us from getting the part in when we expected it and put us behind. The module did not fix your problem(which we told you there was a chance it would not work). So instead of telling you your option was just to replace the transmission our tech worked to find a another option knowing that money was an issue. We then told you the car would need a PCM. The PCM did fix your problem. We then tried to be as fair with you as possible. We did not charge you any labor to install or program the PCM. Even with both tickets you were still about $2,000 cheaper than the first option we gave you(which would have fixed it the first time).