Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

766 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


JA
JANICE A.
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Good people, good work
Fair pricing and excellent value

JC
Jeff C.
Hernando, MS
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Jeff said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Olive Branch, MS
Lexus LS 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Excellent service that you can trust.
Excellent service that you can trust.

GC
Greg C.
Memphis, TN
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Greg said he didn't call ahead, he just showed up at the business and they got him right in. They had him out in 30 minutes.
This review was collected via phone interview by Customer Research Inc.

DJ
Doug J.
Mississippi
Ford Thunderbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Doug said the business did a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
Jane B.
Hernando, MS
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Jane said she had a very good experience at this business, and they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

TW
Thomas W.
Mississippi
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Thomas said that he recommends this business often. They are a little bit pricey for tires.
This review was collected via phone interview by Customer Research Inc.

PM
Pam M.
Hernando, MS
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Pam said they always come through. They are very kind helpful people.
This review was collected via phone interview by Customer Research Inc.

JB
Josh B.
Hernando, MS
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Josh said the business always did a good job and took care of him. He also said he enjoyed using their service.
This review was collected via phone interview by Customer Research Inc.

CJ
CINDY J.
Southaven, MS
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Oil change and tire rotation
great job,

SH
SCOTT H.
Senatobia, MS
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Best auto shop I have ever been to in my 52 years
Friendly ,professional, knowledgeable,fast,reasonable...

DH
DOUG H.
Hernando, MS
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Fast, friendly and great service.
Fast , friendly and expert service.

ST
Sandy T.
Mississippi
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Sandy said she came in at the last minute on a Monday, to ask a couple of questions. The employees tried to accommodate her by doing an oil change that day. They were up front on the time it would take and gave her the option of doing one that day or making an appointment to come back. She opted to come back. When she came back, they recognized her immediately. They told her it would be 10 - 12 minutes before they could get to her vehicle. It was exactly 11 minutes later that she could see them pulling up her vehicle. While there, she had some other questions to ask about her vehicle. She asked if they could show her how to do something that she didn't understand. The mechanic walked her through how to do the task and gave her a paper on it. She stated she appreciated how they treated her and that they were honest and up front. They really saw to their customer's satisfaction, which makes them worth their weight in gold.
This review was collected via phone interview by Customer Research Inc.

GW
Gene W.
Hernando, MS
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Gene said he was extremely pleased with his experience. The staff got him in and out in less than 30 minutes. He has been a customer of the business for 6 years and he has always been happy with the service he has received.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hernando, MS
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Ultimate Tire Goes Above & Beyond
I have used Ultimate Tire since I received my first car. He services my car as well as my entire family's. I went in today for a routine oil change and had them check everything out before I leave for a big trip this weekend. I dropped off my car at 4, and knew they'd close before I could come back, so the staff came up with a plan for me to get my key after closing hours so I could pick up my car after closing and go about my day. I recommend them to everyone!

MR
Murray R.
Mississippi
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Murray said the service turned out well and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Hernando, MS
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
George said this facility is always wonderful. He has been doing business with them for years. They are honest. The employees do a good job. When they fix something, he doesn't have to bring it back twice. He would recommend them to anybody. They are good people.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Mississippi
Audi S6
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/07/2018 Category: Service
Tom said the service was good. After the service, the tires were out of balance and he must return.
This review was collected via phone interview by Customer Research Inc.

YS
YVONNE S.
Horn Lake, MS
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Patrick and his staff.
Anytime I got to Ultimate tire feel like I am a special customer. I have been a customer since I found out where Patrick had moved to. I think it was in the early 2000's. He has kept my cars going& been very fair and helpful. He knows I'm not rich! Everyone is very nice to me and I appreciate and trust them. That is hard to find in mechanics these days.
I've known Patrick for many years. He is a fine young man & he also knows my family. I wouldn't go any place else to have my car needs met..
Thank y'all!

SR
Sarah R.
Mississippi
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Sarah said they do excellent work.
This review was collected via phone interview by Customer Research Inc.