Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 62 Reviews )

95% Would Recommend
Latest Review 20 days ago

Reviews


AP
Arthur P.
Detroit, MI
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2018 Category: Service
Arthur said the service was good.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 03/22/2018

Its been our Pleasure to serve you Arthur.


LC
Latrece C.
Detroit, MI
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Good work 2007 Cadillac
Timely appointments. Easy to work with. Excellent work on my 2007 Cadillac DTS. Listen and address my issues to get repairs completed. Clean waiting room. Very professional service.
Ty M., General Manager from United Car Company responded on 02/21/2018

Very nice words Latrece. Thank you for your business.


GW
Gloria W.
Saint Clair Shores, MI
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/19/2018 Category: Service
Gloria said she has been having problems with the vehicle since she received it back.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 02/21/2018

I'm sorry your having problems with your car. I hope you will call me back so we can arrange to have your car looked at by us. If we are responsible for an issue with your car, we would like the opportunity to correct it.


DJ
Dexter J.
Redford, MI
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Dexter said the staff were all good to him, and they had good service.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 02/02/2018

Thank You Dexter. Im glad you found us again.


LH
Lester H.
Detroit, MI
Kia Sportage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Lester said the business is great and he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 01/15/2018

We appriciate your bussines Lester.  Thank you for allowing us to service your vehicle.


MG
Macy G.
Southfield, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Spoke with Calvin. He said the staff at this business were very kind, courteous, and did an awesome job.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 12/23/2017

Thank you Calvin. Its is our pleasure servicing your automotive needs. customer service is our number one goal.


HS
Haddy S.
Michigan
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Haddy said the vehicle was not good and she plans on getting a new one. They did okay but she spent a lot of money. The engine was not working.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 11/06/2017

Thank You Haddy


MH
Mouayed H.
Madison Heights, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Mouayed said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 11/06/2017

Thank You Mr. Hermiz. We love servicing you vehicles


MV
Mischelle V.
Detroit, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Great work
Needed some electrical work on my Buick LaCrosse head light, got it fixed with no problems. Great work Ty is such an expert when it comes to cars and if it’s something he’s not familiar with his hard working mechanic crew definitely has the answer !!!!
Ty M., General Manager from United Car Company responded on 10/20/2017

Wow, Such nice words. Thank you so much Michelle. You know we appreciate you and Lee's work. You two are great customers we are glad that we can keep you both satisfied.


BF
BRANDY F.
Oak Park, MI
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017
Great
Very reasonable in price and does a great job
Ty M., General Manager from United Car Company responded on 10/10/2017

THANK YOU FOR YOUR BUSSINESS BRANDY. ITS ALWAYS A PLEASURE SERVING YOU.


ES
Elanora S.
Detroit, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2017
The people
Everything about this place was just great
Ty M., General Manager from United Car Company responded on 09/19/2017

Thank you so much Elanora, you're such a nice person. We are excited to have you as a present and future customer.


LP
Lovely P.
Detroit, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Fast friendly service. Ty Mona treats you like family
Nice place to buy transportation
Ty M., General Manager from United Car Company responded on 09/19/2017

Thank you Lovely, We appriciate your bussiness over the years. The fact that you have purchased four cars from us and bring all your service and repair work to us clearly demonstrates your loyalty. We are glad that we can continue to keep you satisfied


TD
Taylor D.
Michigan
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Spoke with Demetrius. He said he loved the service. It was great. He would use this business for any of his vehicles needs.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 09/01/2017

Thank you for the great review. We look forward to serving you. We are glad you have chosen United Car Company.


CT
Curtis T.
Hamtramck, MI
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Curtis said the service was great. They were able to fix all of his issues.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 09/01/2017

Thank you for bringing your car to United Car Company.
We ware glad you are Happy with our service. Customer satisfaction is our number one goal. Without you there is no us.


QK
Quontika K.
Westland, MI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Quontika said they did a great job and she was happy.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 09/19/2017

Thank you Quontika. Its been our pleasure serving you over the years. 


EC
Ester C.
Michigan
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Ester said the service and the prices are excellent. She has never had a problem.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 08/05/2017

THANK YOU FOR YOUR BUSINESS ESTER. ITS BEEN OUR PLEASURE SERVING YOU.


MH
Mouayed H.
Madison Heights, MI
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017 Category: Service
Mouayed said the service was fine and everything is good to go.
This review was collected via phone interview by Customer Research Inc.
Ty M., General Manager from United Car Company responded on 06/28/2017

Thanks Mouayed it was a pleasure serving you. We appreciate your business.


JY
Jade Y.
Rochester, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017
Amazing customer service
I procrastinated on getting my air conditioning fixed for over a year because I dreaded the cost of the repair. United Car Company fixed not only my A/C but also my power steering and changed all my roaters for a VERY reasonable price. Not only was the price great, the customer service was wonderful and I had my car back within days! I could not be happier with the service provided by United Car Company and would 100% recommend to anyone looking for any type of service on their car, they can do it all!
Ty M., General Manager from United Car Company responded on 06/22/2017

Thanks Jade for your review. We're so happy to hear your satisfied with our services. If you need anything in the future please give us a call.


TF
Tomekca F.
Detroit, MI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Great car service
The staff is very friendly and have a great sense of urgency.
Ty M., General Manager from United Car Company responded on 06/16/2017

Thanks Tomekca. We look forward to seeing you soon to service your other vehicle's needs as well. 


AD
Allen D.
Eastpointe, MI
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2017
The staff and service I was quite impressed.
The waiting room was a little cold but comfortable. Stormee made it pleasant.
Ty M., General Manager from United Car Company responded on 05/08/2017

Thanks Allen for allowing us to service your vehicle. It was a pleasure meeting you. Stormie had a great time chatting with you and she says thanks for spending her birthday with her.


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