Universal Auto Repair & Sales Inc.


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

216 Reviews

100% Would Recommend
Latest Review about 11 hours ago
Joe G. on 11/23/2017
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"Quality and value"
Work completed on time and fair price.
Vehicle: Toyota Corolla
Service Date: 11/21/2017
Review Created: 11/23/2017 03:58 AM
Brandon E. on 11/17/2017
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Brandon said the employees did everything they could. The service was done in a timely fashion.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Alex K. on 11/15/2017
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"Maintaince of my Bmw 328 xi"
Great job guys!!! Special thanks to Kevin and Angel !!! Alex
Vehicle: BMW 3 Series
Service Date: 11/14/2017
Review Created: 11/15/2017 08:13 PM
Scott H. on 11/14/2017
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Spoke with Michelle. She said the mechanic was very attentive to her needs and the work was done in a timely manner. He was very thorough.
Vehicle: Jeep Compass
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Ginger B. on 11/10/2017
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Ginger said the staff were polite, honest and great. They did as promised and explained what needed to be done.
Vehicle: Honda Civic Si
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Bill D. on 11/09/2017
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Bill said the staff were knowledgeable and quick. They offered reasonable pricing.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/04/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Doug S. on 11/08/2017
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Doug said he has used this business for many years and he has had great luck with them. Nick and the other staff are friendly and they know what they're doing.
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Jackie L. on 11/03/2017
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Jackie said they accommodated her quickly and they were very good at explaining everything to her.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Bruce S. on 11/03/2017
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Bruce said the staff could have been more friendly.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 11/01/2017
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"Very good service. ."
Honest people
Vehicle: Jeep Liberty
Service Date: 10/30/2017
Review Created: 11/01/2017 03:36 PM
nick L. at Universal Auto Repair & Sales Inc. responded on 11/06/2017

Thank You Tom for the review, your business with us is much appreciated

Dennis A. on 11/01/2017
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Dennis said the staff did a good job and the vehicle is running well.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Review Created: 11/01/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. on 10/30/2017
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Mark said they were great and he always goes there.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
nick L. at Universal Auto Repair & Sales Inc. responded on 11/06/2017

Thank You Mark for your review, we appreciate you continuing your busniess with us

Rodney D. on 10/29/2017
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"Always great service"
I trust the word and service.
Vehicle: Honda Pilot
Service Date: 10/27/2017
Review Created: 10/29/2017 09:43 AM
nick L. at Universal Auto Repair & Sales Inc. responded on 11/06/2017

Thank You Rodney for the review and for your continued trust in us and our services

Paul G. on 10/28/2017
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" Universal is trustworthy. It is difficult to find that at times with a mechanic"
I would absolutely recommend Universal to anyone. I have gone to them for years and trust is a huge reason why I continue
Vehicle: Honda Civic Cpe
Service Date: 10/25/2017
Review Created: 10/28/2017 04:43 AM
nick L. at Universal Auto Repair & Sales Inc. responded on 11/06/2017

Thank You Paul for the review, and also a thank you for continuing to trust us for your services

Raju K. on 10/20/2017
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Raju said this business does the best work.
Vehicle: Acura RDX
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
nick L. at Universal Auto Repair & Sales Inc. responded on 10/23/2017

Thank You for the review Raju, we appriciate that you like our work

Paula W. on 10/14/2017
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"Oil Change"
Dropped the car off, shopped in downtown for a little bit, returned and the car was ready. Thank you for the prompt and courteous service.
Vehicle: Toyota Matrix
Service Date: 10/13/2017
Review Created: 10/14/2017 08:08 PM
nick L. at Universal Auto Repair & Sales Inc. responded on 10/23/2017

Thank You Paula for the review  and your welcome for the great service we were able to provide you

Mark M. on 10/09/2017
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"BMW Magic"
BMW's are the ultimate... they also can be the ultimate maintenance headache. Nik and the guys at Universal head off big issues and proactivley solve the little ones. Their attention to detail and creative alternatives are the hallmark of these guys. Highly reccommend!
Vehicle: BMW X5
Service Date: 10/07/2017
Review Created: 10/09/2017 01:10 PM
nick L. at Universal Auto Repair & Sales Inc. responded on 10/10/2017

Thank You Mark, I guess BMWs can be maintance headache but we have the cure for those headaches haha, we appreciate your continued bussiness with us

Trevor K. on 10/09/2017
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Trevor said everything was quick and easy. They took his vehicle in right away and they called him when it was ready.
Vehicle: Jeep Patriot
Category: Service
Service Date: 09/29/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
nick L. at Universal Auto Repair & Sales Inc. responded on 10/23/2017

Thank You Trevor for the review, we appricate your business and were glad we could get your vehicle repair in a timely fashion

Mariah K. on 10/09/2017
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Mariah said she really liked the staff at this facility and the work turned out great.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/21/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Gary H. on 10/08/2017
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"Once again..."
Flexibility witu scheduling, professional and quick service and lowest prices around. They keep my ancient mini van feeling like a Mustang (I wish..those days are long over).
Love this place and I drive from Franklin to come here for their incredible service.
Vehicle: Honda Odyssey
Service Date: 10/05/2017
Review Created: 10/08/2017 07:04 AM
nick L. at Universal Auto Repair & Sales Inc. responded on 10/10/2017

Thank You Gary for your review we appreciate your business with us and hope to see you soon

Displaying Review 1 - 20 of 216 in total