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Universal Auto Tech LLC

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(105 Reviews)
59
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
59
Net Promoter Score ®

Business Details

Categories
Contact
(313) 868-3333

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11615 Woodward Detroit, MI 48202
Universal Auto Tech LLC's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(105 Reviews)

RD
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RAMON /MARGO D.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2024
verified customerVerified Customer
10
The Service they gave me was very good ?
I like the Service and I like the good customer service that they give very polite people and any questions I have they answer so over all they are very helpful

DF
DERRICK F.
Eastpointe, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/16/2024
verified customerVerified Customer
0
tried ripping me off
?? ??

Verified Customer
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
verified customerVerified Customer
10
Universal Auto Tecj
Timely efficient. Courteous Service
Your Trusted Team at U. from Universal Auto Tech LLC responded on 08/09/2024 09:31 AM

We're thrilled to hear that you had a timely, efficient, and courteous service experience with us! We strive to provide top-notch service to all our customers. Thank you for taking the time to share your feedback. We look forward to serving you again in the future!


RO
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ROBIN O.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
10
Great
Staff was wonderful and service was great
Your Trusted Team at U. from Universal Auto Tech LLC responded on 07/21/2024 09:31 AM

We're thrilled to hear that you had a wonderful experience with our staff and that you were pleased with the service. We always strive to provide exceptional service to our customers. Thank you for taking the time to share your positive feedback! We look forward to seeing you again soon.


SM
SUMON M.
Hamtramck, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/16/2024
verified customerVerified Customer
0
The work there is not good, they do not know how to work I lost my money
The work there is not good, they do not know how to work I lost my money

DM
DESHEAN M.
Highland Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2024
verified customerVerified Customer
10
On Top of The Business
Awesome
Your Trusted Team at U. from Universal Auto Tech LLC responded on 07/09/2024 09:31 AM

We're thrilled to hear that you had an awesome experience with us! If you ever need anything in the future, feel free to reach out.


CF
Candice F.
Oak Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2024
verified customerVerified Customer
Category: Service
Candice said the business always does very good work, she has been going for 15 years, and the vehicles always last a long time after work is completed.
Recommended
Your Trusted Team at U. from Universal Auto Tech LLC responded on 07/05/2024 09:31 AM

We're thrilled to hear about your positive experience with us! It's always a pleasure to serve long-term customers like you. We take pride in providing quality work that keeps your vehicles on the road for a long time. Thank you for your continued trust in us!


MB
MARTELL B.
Detroit, MI
Chevrolet Caprice
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2024
verified customerVerified Customer
10
Great experience. Will be returning
Took my 94 impala in due to some poor alignment after parts being replaced. Originally told by other shops that they don’t work on older cars. They got my car in and out with no problems
Your Trusted Team at U. from Universal Auto Tech LLC responded on 07/04/2024 09:31 AM

We're delighted to hear that we were able to help you with your 94 Impala! It's great to know that we could assist with the alignment issue, especially considering the age of the vehicle. Thank you for choosing Universal Auto Tech LLC, and we hope to see you again in the future!


CL
CORDOBLES DUQUE L.
Highland Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2024
verified customerVerified Customer
10
Excellent
Good job
Your Trusted Team at U. from Universal Auto Tech LLC responded on 06/28/2024 09:31 AM

We appreciate the 5-star rating, Cordobles! It's always a pleasure to hear positive feedback. If there's anything else we can do for you, don't hesitate to reach out. Thank you for choosing Universal Auto Tech LLC!


Verified Customer
Highland Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2024
verified customerVerified Customer
8
Did a great job!!!
Great great great job getting my A/C cold while a lot couldnt . Need it a little colder but I’m satisfied.
Your Trusted Team at U. from Universal Auto Tech LLC responded on 06/23/2024 11:36 AM

We're thrilled to hear that we were able to get your A/C cold again, even if it's just a little colder than you'd like! Your satisfaction is our top priority, so we're glad to have met your expectations. If you ever want to dial up the chill factor, just swing by, and we'll be happy to take a look. Thanks for the great feedback!


DL
DANA L.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2024
verified customerVerified Customer
10
Transmission installed
Impeccable service. Fart service .mannerable and full of future service advise. 6-18-2024 @9am . Pick my vehicle up @ 4:30 PM on 6-19-2024. Excellent ? service
Your Trusted Team at U. from Universal Auto Tech LLC responded on 06/22/2024 09:31 AM

We're thrilled to hear that you had such a positive experience with us! Your kind words mean a lot to us, and we're delighted that you found our service impeccable. We aim to provide top-notch service, and it's great to know that you appreciated our expertise and advice. Thank you for choosing us, and we hope to see you for your future automotive needs.


KS
KYUNG S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2024
verified customerVerified Customer
10
This is best auto service for my car. !
I take a my car to get my car fixed. ! Best price n fast service since there are open. Today I got my car alignment done for $75 if want to dealership they want $185 … !
Your Trusted Team at U. from Universal Auto Tech LLC responded on 06/22/2024 09:31 AM

Dear Kyung,Thank you for choosing us to take care of your car! We're thrilled to hear that you're happy with the fast service and the great price you received for the car alignment. It's always our goal to provide top-notch service without breaking the bank. We appreciate your support and look forward to seeing you again in the future.Best regards,Universal Auto Tech LLC


KB
KENAN B.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2024
verified customerVerified Customer
9
Great explanation of needed repairs & what could & couldn't wait until future
They provided a thorough explanation of the overall condition of the vehicle and which items needed immediately attention and which issues could be dealt with later. Service was prompt, courteous and professional.
Your Trusted Team at U. from Universal Auto Tech LLC responded on 06/15/2024 09:31 AM

We're thrilled to hear that you had a positive experience with us, Kenan! Providing a thorough explanation and professional service is what we aim for, and we're glad we could meet your expectations. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.


TO
TONI O.
Harrison Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2024
verified customerVerified Customer
10
My experience today with getting my brakes replaced on my vehicle was phenomenal!
I got my back brakes fixed. I pulled right in and didn’t have an appointment. The team made sure they did what was needed in a timely efficient manner!!! They got me in and out in about 30 mins or less! The service was phenomenal! Henry’s customer service was very knowledge and excellent as well. I’m thankful for my experience with them today and I will be back!!!
Your Trusted Team at U. from Universal Auto Tech LLC responded on 06/10/2024 09:30 AM

Thank you for choosing Universal Auto Tech for your back brake repair! We're thrilled to hear that our team delivered timely and efficient service, getting you back on the road in no time. Henry will be delighted to hear your kind words about his customer service. We look forward to serving you again in the future! Drive safely!


JR
JEFFERY R.
Highland Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
7
Richburg
Very informational, and I'm hoping that I get a chance to be apart of the team
Your Trusted Team at U. from Universal Auto Tech LLC responded on 06/03/2024 09:30 AM

Hey Jeffrey,We're thrilled to hear that you found our service informational! We're always on the lookout for great talent, so if the opportunity arises, we'd love to have you on board. Thanks for the awesome review and keep an eye out for any openings!Best regards,Universal Auto Tech LLC


Displaying Review 1 - 15 of 105 in total
Service Coupons and Posts
Thanks for the fantastic review! We love giving helpful service—it's like a pit stop for your car, and we aim to keep you running smoothly! ?? If you have more questions, we’re all ears—or wheels! ? #CustomerFirst #UniversalAutoTech
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? Thanks for the love, Robin! ? We're thrilled to hear your experience was top-notch. Let us know how we can keep serving you better. #HappyCustomers #AutoTechExperts
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Thank you for the awesome review! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again. ?✨ #HappyCustomers #AutoTech
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Thanks for the stellar review, Martell! We're thrilled we could help align your 94 Impala and prove that age is just a number at Universal Auto Tech! ?? #CustomerSatisfaction #ClassicCars
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Thanks for the 5-star review! We're thrilled you had a great experience with us. ? Your trust means a lot to us! ? #HappyCustomers #AutoTech
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Thanks, Dana! We're thrilled to hear about your experience with us. ? Our team is dedicated to providing top-notch service and valuable advice. We appreciate your support! #CustomerSatisfaction #AutoCare
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? Thanks for the stellar review, Kyung! We're thrilled that you found our service efficient and cost-effective. We're committed to providing top-notch care for your car! ? #Grateful #HappyCustomers
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?? Thank you for the glowing review, we're thrilled to have met your expectations and appreciate your kind words! We look forward to seeing you again soon! #CustomerSatisfaction #AutoTech
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? Thank you for the 5-star review, Jeffery! We're thrilled that you found our service informative. If you're ever looking for a team that runs like a well-oiled machine, we're here for you! ? #UniversalAutoTech #CustomerAppreciation
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Thanks for the 5-star review, Ricardo! We're thrilled you had a great experience with us. Keeping your car happy and your wallet happier ?? #UniversalAutoTech #HappyCustomers
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? We're thrilled to hear you had a great experience with us, Bessie! Thanks for choosing us for your automotive needs. ? We can't wait to welcome you and your Suzuki back! #CustomerSatisfaction #AutoTech
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Thanks for the kind words, Daryl! We're thrilled to know you had a great experience with us. Your recommendation means a lot ?? #HappyCustomers #AutoTech
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? We're thrilled to hear that you had a positive experience with us! We take pride in our polite and caring service. Thank you for trusting us with your car! ? #HappyCustomers #AutoCare
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? We're thrilled to know you had a fantastic experience with us, Brittany! ?? Henry and Quan will be happy to hear your kind words. We're here for all your auto needs! #CustomerSatisfaction #AutoTech
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? Thank you for the 5-star review! ? We're glad that you found our team at Universal Auto Tech LLC helpful! ? We appreciate your support! ? #UniversalAutoTech #CustomerAppreciation #AutoMaintenance #Detroit
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