Universal Service Center


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

476 Reviews

97% Would Recommend
Latest Review 4 days ago
ELIZABETH P. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and knowledgeable "
I brought my car in for repair that turned out to be a small adjustment. The problem was taken care of immediately and best yet...no cost!
Vehicle: Buick Century
Service Date: 04/07/2018
Review Created: 04/18/2018 04:56 AM
Farah T. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frah said they take good care of her and are always fantastic.
Vehicle: HUMMER H3
Category: Service
Service Date: 04/17/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Dean L. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dean said he was in and out and everyone was very nice.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Michael W. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the staff was very nice to deal with. The service he was given was timely.
Category: Service
Service Date: 04/06/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Sarah W. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said the business did a good job.
Vehicle: Jeep Patriot
Category: Service
Service Date: 03/19/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
STEVE P. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service !"
We rely on our car for transportation to and from work, and all of our daily routines.........
When our car stops running, we stop as well. and that is when we call the best mechanic at our favorite service center. we are happy to say that Universal Service Center gets us back on the road and on to our normal routine within the same day or A.S.A.P.
We appreciate that they fixed the Alternator on our 13 year old Toyota, and it is still getting us to work.
Vehicle: Toyota 4Runner
Service Date: 04/09/2018
Review Created: 04/11/2018 08:05 PM
Fred S. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jane. She said they are pleased with the service. Everything turned out fine for them.
Vehicle: Lexus ES 350
Category: Service
Service Date: 04/03/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
HARRY B. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Excellent service at a reasonable price.
Vehicle: Ford Windstar Wagon
Service Date: 04/03/2018
Review Created: 04/09/2018 02:08 PM
Kerry B. on 04/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
kerry said overall, he was very happy with the service, but the vehicle was not left clean. There were boot prints left on the inside, and it was dusty. He called in, and the service was done the same day. He was very satisfied with the facility, and will use the business again.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/06/2018
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
CRAIG C. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very reliable and trustworthy"
Have been going there for 15-20 years. Gilbert has always treated us well, and had done good work (especially on our kids high school car that was old). I would (and have) recommend.
Vehicle: Toyota RAV4
Service Date: 04/07/2018
Review Created: 04/08/2018 04:46 AM
JOSEFINA M. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience with Universal Service Center"
Excellent! I would go to this service center anytime. They provide care for my car like it was a "human being."

If my car can only talk, it would be saying more POSITIVE results.

Thank you.
Vehicle: Volkswagen Jetta
Service Date: 04/03/2018
Review Created: 04/06/2018 03:53 PM
STEVEN S. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Like the old days. Friendly, knowledgeable and good service. Did what they promised, kept me informed and price is fair.
Vehicle: Mazda MX-5 Miata
Service Date: 03/30/2018
Review Created: 04/02/2018 12:32 PM
KATHY D. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect in every way"
Very little wait cheaper than I thought
Vehicle: Toyota Camry Solara
Service Date: 03/27/2018
Review Created: 03/30/2018 04:39 PM
HARRY B. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There dedication to customer service."
Universal Service Center has been servicing y two cars for the last eight or nine years.
Their prices are fair and they guarantee their work.
Vehicle: Honda Odyssey
Service Date: 03/26/2018
Review Created: 03/28/2018 11:35 AM
SUSAN O. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best auto shop in Orlando!!!"
When I come in I feel like family! I always get VIP treatment with excellent service. I love and thank the whole Team!!!
Vehicle: Toyota Corolla
Service Date: 03/27/2018
Review Created: 03/28/2018 08:09 AM
MARY / HALEY G. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"persistant great service"
I have been a customer for many years and continue to be very happy with the service I received. Thank You!
Vehicle: Hyundai Santa Fe
Service Date: 03/21/2018
Review Created: 03/24/2018 12:29 PM
BASIL M. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
The management and the employees truly care about their customers. I've been going there for 26 years and recommend them to everyone who asks.
Vehicle: Lincoln LS
Service Date: 02/23/2018
Review Created: 03/21/2018 06:32 AM
ELIZABETH P. on 03/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nicest people ever"
I walked in on a Saturday morning and was pleasantly surprised to be fit into the work schedule. My problem was taken care if that day and everyone was so nice
Vehicle: Buick Century
Service Date: 03/17/2018
Review Created: 03/18/2018 04:20 AM
CARLOS R. M. on 03/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Profissional"
Fast,liable
Vehicle: GMC Acadia
Service Date: 03/09/2018
Review Created: 03/18/2018 02:34 AM
Mike G. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the employees did a good job and they communicated well.
Vehicle: Kia Optima
Category: Service
Service Date: 03/14/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 476 in total