Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

603 Reviews

97% Would Recommend
Latest Review 9 days ago

Reviews


TS
Tom S.
Windermere, FL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Tom said they did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

MM
MIKE M.
Orlando, FL
Hyundai Sonata
Verified Customer
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02/08/2019
Top notch service
We dropped off our daughter's car for an oil change and quick inspection prior to a road trip. We received a phone call as well as an email of the recommended service and prices. The work was done quickly and efficiently and we felt it was very safe for her to drive.

PG
Peter G.
Orlando, FL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Peter said they are always very good.
This review was collected via phone interview by Customer Research Inc.

HG
Horace G.
Orlando, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Horace said each time he goes to the business he is pleased. They are professional with a good work ethic exhibited. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

DC
DENISE / ANTHONY C.
Orlando, FL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Fast & reliable service
Every time I use the service station, I always receive courteous.quick and reliable service. It’s a pleasure to go there.

GS
GURMAIL S.
Orlando, FL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Good service staff
We always go there since long time.
Good people and good service

SM
SHARON M.
Windermere, FL
Honda CR-V
Verified Customer
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01/20/2019
Excellent reliable service and professional attention. I trust these people!
I am so happy this company is in my neighborhood...
Trustworthy reliable professional honest....
Thanks to Flavio and Ruben and Gilbert!
I know you have my back!

WT
WEIMAR / TERI T.
Orlando, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Great service
Always great and fair service.

BN
Bobbie N.
Orlando, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Bobbie said the employees were very helpful. They provided prompt service.
This review was collected via phone interview by Customer Research Inc.

MB
MARY B.
Orlando, FL
Nissan Altima
Verified Customer
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01/16/2019
Great job
As usual, Universal provides efficient and reliable service. Have been coming here for years!

GB
GEORGE J. B.
Orlando, FL
Cadillac Escalade
Verified Customer
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01/13/2019
Another great visit to Universal.
Excellent service continues to be Universal’s Mantra. In addition to lube, oil & filter, free 12 pt inspection revealed NO PROBLEMS. ALL DUE TO QUALITY WORK DONE BY A QUALITY TEAM AT UNIVERSAL. I have recommended this business to several friends who have used Universal Auto Service and all are pleased.

Verified Customer
Orlando, FL
Honda Civic Sedan
Verified Customer
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01/12/2019
Honesty
The service attendants could have let the problems be more than what it turned out to be. Instead they were honest and did not charge me for fixing it.

SM
SHARON M.
Windermere, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Attention is key!
Attention to detail ... attention to me ... attention to history ... I am confident and comfortable trusting my vehicles to Flavio and Ruben.

GK
G.b. K.
Orlando, FL
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
GB said the staff is really polite and nice. She highly recommends them all the time. They are very honest.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Windermere, FL
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Richard said the business is always good. They do what is asked of them quickly and with no problems.
This review was collected via phone interview by Customer Research Inc.

DT
DAVID T.
Windermere, FL
Honda Civic Si
Verified Customer
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12/30/2018
A place you want to go to have your car worked on.
This is a service station that we use to go back in the day. The emphasis is on service by technications that are knowledgeable, accomadating, fairly priced and trustworthy. I am comfortable in referring them to family, friends or anyone that needs good work done on there car. They do not try selling you on things you do not need done.

KD
KATHY D.
Orlando, FL
Toyota Avalon
Verified Customer
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12/22/2018
Great as In perfect
Always perfect and fast

EK
ERIC K.
Orlando, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Excellent Service and Attention to Detail
Once again, Universal Service Center has delivered excellent service on one of our vehicles. Our Camry had developed a leak and they have diagnosed the issue within an hour of me bringing it into the shop. They discussed the issue with my husband and me thoroughly so we understood the scope of the repair. The repair was completed within the timeframe given and the cost was as quoted.

We would happily recommend the shop to anyone in need of a good, honest work On their vehicles.

MG
MARK G.
Orlando, FL
Jeep Wrangler
Verified Customer
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12/15/2018
Service
Service is excellent as always.

BB
Bruce B.
Orlando, FL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Bruce said the employees took care of his vehicle immediately. He was very pleased with his service.
This review was collected via phone interview by Customer Research Inc.