Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

537 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


JS
JANET S.
Orlando, FL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
J Smith
Superb consistently customer service. So nice to me and experts with my 2001 vehicle.

AG
ARTHUR G.
Orlando, FL
GMC S15 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
good fast service
been going to this establishment for yrs I receive great service in timely manner

CM
CARLOS R. M.
Kissimmee, FL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Profissional
Fast/Liable/clean/Profissional

VM
Viviane M.
Orlando, FL
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Viviane said the business does everything needed. She is very pleased with the work.
This review was collected via phone interview by Customer Research Inc.

JG
JODI G.
Orlando, FL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Service
Great customer service

KS
Krystian S.
Orlando, FL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Krystian said the business keeps him always coming back with good work.
This review was collected via phone interview by Customer Research Inc.

ZB
Zach B.
Dundee, FL
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Zach said it was adequate service.
This review was collected via phone interview by Customer Research Inc.

GV
Gina V.
Orlando, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Gina said the business is nice, fast and the service is good.
This review was collected via phone interview by Customer Research Inc.

PS
PHILLIPA S.
Orlando, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Getting the work done quickly and efficiently. Thank you
As above

JH
JOYCE H.
Orlando, FL
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
FAST SERVICE GREAT MECHANICS GREAT MANAGEMENT
I'M BEEN USING THEIR SERVICES SINCE THEY OPENED THEIR SHOP MANY YRS. AGO. VERY DEPENDABLE
THEY ALWAYS MAKE TIME TO CHECK YOUR VEHICLE OUT ALTHOUGH THEY ARE ALWAYS SO VERY BUSY.
HAVE NEVER HAD A BAD EXPERIENCE.

JD
Juliana D.
Windermere, FL
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Juliana said that she has been using the facility for years.
This review was collected via phone interview by Customer Research Inc.

FS
FRANK S.
Orlando, FL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
The Greeters and assigners do a Fine evaluation of your Problems.
My Cigar smoker solved my Problem and they fixed it right away.

Verified Customer
Orlando, FL
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Oil Change
They do a great job

SH
SHANNON H.
Orlando, FL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
trustworthy, kind and convenient
Flavio is the best! So kind and helpful.

YE
YALELL E.
Orlando, FL
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Customer Service and professionalism!
Best!

EM
Eric M.
Orlando, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Eric said the employees were very friendly. They took care of his vehicle very quickly. They provided great service.
This review was collected via phone interview by Customer Research Inc.

HB
HARRY B.
Orlando, FL
Ford Windstar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Excellent service and reasonable pricing.
The crew at Universal are knowledgeably and the work they do is always correct.
I appreciate that they road test the can after the repairs are complete to make sure the repair was done properly.

AT
Anne T.
Orlando, FL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Anne said she has used the business for 20 years and she trusts them to do only what is necessary. She said they pick her up and bring her home.
This review was collected via phone interview by Customer Research Inc.

SE
Steve E.
Ocoee, FL
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Steve said the service provided was good. However, it cost 40 percent more than his usual facility would have charged.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Orlando, FL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Bruce said they do a great job.
This review was collected via phone interview by Customer Research Inc.