Audi Seattle


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

4422 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review about 4 hours ago
TAEHWAN K. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance service"
Was very good, on time, and detailed. I liked it.
Vehicle: Audi A4
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017 03:27 PM
MELISSA B. on 10/16/2017
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"Great staff and experience "
Joe and staff were fantastic and personable. This was the first 10,000 Mile service for my A3. When I came in to pick it up, the MMI was functioning incorrectly and so my car was kept for the week to problem solve. I was provided an upgrade to the A3 as a loaner, which has convinced me to upgrade as well next time I buy a car. Unfortunately the malfunction remains a mystery, but it's been working properly since then.
Vehicle: Audi A3 Sedan
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017 02:58 PM
DAVID R. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hidden rattle"
They were accommodating with an intent to fix my concerns.
Vehicle: Audi Q5
Category: Service
Service Date: 08/18/2017
Review Created: 10/16/2017 02:23 PM
KAREN S. on 10/16/2017
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"Excellent Service!"
Staff is helpful and always great service!
Vehicle: Audi Q5
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017 02:14 PM
SARA S. on 10/16/2017
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"Had a great experience with Jon. "
Jon was very helpful, patient, knowledgeable, and worked with us to address all our questions. Very happy with the experience.
Vehicle: Audi A3
Category: Sales
Sales Date: 10/08/2017
Review Created: 10/16/2017 12:48 PM
LAURA B. on 10/14/2017
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"Audi Seattle has a first class showroom, staff and service department."
Audi Seattle's level of professionalism, knowledge and customer service equally matches the quality of the automobiles they sell. We had a wonderful experience.
Vehicle: Audi A4 allroad
Category: Sales
Sales Date: 10/07/2017
Review Created: 10/14/2017 05:32 PM
WILLIAM L. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Walk In Service"
I walked in to the service department with a few minor problems and they took care of it immediately. Great Service
Vehicle: Audi Q5
Category: Service
Service Date: 10/06/2017
Review Created: 10/14/2017 10:01 AM
WENCHANG L. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I bought a 2018 Audi Q7 with Jon Pollock and he was great to work with.
Vehicle: Audi Q7
Category: Sales
Sales Date: 10/06/2017
Review Created: 10/13/2017 10:05 PM
ROBERT C. on 10/13/2017
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"Problem Solvers"
The "curb view" feature of the passenger-side rear-view mirror would not lower into position when the car was shifted into reverse. When tilted down manually, the mirror would not return to its normal position when the car was driven forward as it is supposed to do.

Four visits to Seattle Audi's Lynnwood service center were not sufficient to solve the problem, so I took it to the dealership's main service center in the University District. They were able to diagnose and repair the problem and the mirror works perfectly now.
Vehicle: Audi A4
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017 05:28 PM
PARDIS G. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"15,000 Mile Check Up and Recall Fixes"
timely service, explained what was done and not done (to fix recalled items) and LOVED that they cleaned my car too. Serviced inside and out!
Vehicle: Audi Q5
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017 04:00 PM
ADIN D. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
perfect
Vehicle: Audi Q5
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017 02:25 PM
DANA D. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Returning customer"
I’ve learned that the service group continues to maintain a professional service to their customers. Having met several advisors and their supporting staff members this year I know what I can expect in “customer service”.
Vehicle: Audi A4
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017 10:40 PM
TIMOTHY J. on 10/12/2017
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"Audi service"
They keep me running tip top
Vehicle: Audi allroad
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017 07:56 PM
ERIK S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service people - make you feel like part of the Audi community."
Awesome people and great service
Vehicle: Audi SQ5
Category: Service
Service Date: 10/04/2017
Review Created: 10/12/2017 01:12 PM
MOLLY O. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great first experience with Audi"
I am very happy with my new Audi A3 and the service has been great so far with this dealership.
Vehicle: Audi A3 Sedan
Category: Sales
Sales Date: 10/04/2017
Review Created: 10/12/2017 12:18 PM
JIE L. on 10/12/2017
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"NA"
NA
Vehicle: Audi Q5
Category: Sales
Sales Date: 10/04/2017
Review Created: 10/12/2017 11:42 AM
ANITA C. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficient service department"
Other than difficulty with making appointments, very pleased with service department at this time.
Vehicle: Audi Q3
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017 07:22 PM
JAMES G. on 10/11/2017
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"Five stars"
Convenience, service & atmosphere is top notch.Five stars
Vehicle: Audi A4
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017 03:26 PM
MONICA A. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional customer service"
Audi Seattle always goes above and beyond for me. They have the level of customer service that every company strives to have.
Vehicle: Audi A3
Category: Service
Service Date: 10/03/2017
Review Created: 10/10/2017 09:41 PM
GREGORY V. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Professional from Start to Finish"
Service here has always been courteous, friendly, professsional and of high quality. I can’t think of a way to improve it.
Vehicle: Audi A3
Category: Service
Service Date: 10/03/2017
Review Created: 10/10/2017 03:09 PM
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