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Urban Auto Workz

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(483 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
97
Net Promoter Score ®

Business Details

About

Here at Urban Auto Workz we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Henderson offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Urban Auto Workz we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Henderson offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(702) 568-7226

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
1010 N Stephanie St Suite C4 Henderson, NV 89014
Urban Auto Workz's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(483 Reviews)

JS
Joele S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
Fast and Honest
Having the check engine light go on in your vehicle is an awful, terrible, stressful, and aggravating experience for me. The paralyzing fear that goes through me worrying about how much this is going to be, and whether or not I’m going to lose my ride over it just kills me. I do not have any sort of budget set aside for something like this. It sucks. I know I’m not the only person who feels this way.

HOWEVER, that being said, because I have Zach at Urban Auto Workz, the one thing I do not have to be concerned about is the accuracy and honesty of my mechanic. Whether or not I will be able to afford my repairs, is a fear not compounded by an unknown, and potentially greedy shop like those I’ve known in the past.

As trepidatious as I feel right now, at least I 100% know I’m not about to be taken advantage of.

Can you really, really, say the same thing?


Are you sure?


I know I am 100% sure.
Zach from Urban Auto Workz responded on 04/22/2024 09:30 AM

Hey there, Joele! 🚗 We totally get how stressful it can be when the check engine light comes on. It's like your car's way of saying, "Hey, I need some TLC!" But we're thrilled to hear that Zach and the team at Urban Auto Workz were able to provide you with accurate and honest service. It's awesome to know that you have a mechanic you can trust! 😊 We're here to keep your ride running smoothly without any unnecessary stress. #TrustworthyMechanic #CheckEngineNoMore

Service Coupons and Posts
Thanks for the 5-star review, Michelle! 🌟 We're thrilled to hear we could save you from losing any limbs! 😄 We appreciate your support and look forward to serving you again! #HappyCustomers #AutoCare
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

Thanks for the awesome review, Ralph! We're thrilled to have met your car needs and appreciate your kind words. We strive to be the honest go-to for all vehicle needs! 🚗🔧 #CustomerAppreciation #UrbanAutoWorkz
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

Thanks for the 5-star review, Michael! 🌟 We're thrilled to hear that our service matched your expectations. Looking forward to seeing you again soon! #HappyCustomer #UrbanAutoWorkz
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

Thanks, Rob! 🌟 We're thrilled to hear you had a great experience with us. Honesty and fair pricing are our top priorities. We'd love to have you back! #HonestService #CustomerSatisfaction
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

Hey there, Felipe! We're thrilled to hear your positive feedback about our team at Urban Auto Workz! Thanks for recommending us – your support means the world to us! 🚗🔧 #CustomerAppreciation #UrbanAutoWorkz
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

Thanks for the 5-star review, Jesse! 🌟 We pride ourselves on speedy, fantastic service. Your kind words keep our engines revving! 🚗💨 #HappyCustomers #CarCare
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

🙌 Thank you for the stellar review! We're thrilled you trust us with your Mini Cooper S and van. We're all about saving you time and money. See you at the next service! #CustomerAppreciation #Grateful 🚗
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

Thank you for the awesome review! 🌟 We're glad you had a quick and friendly experience with us. Our team, especially Zack, appreciates your support! #HappyCustomers #CarCare
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

🌟 We're thrilled to be your go-to mechanic for peace of mind! 🚗 Thanks for the love and trust, we're always here for you! #TrustedMechanic #CustomerSatisfaction 🌟
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

🌟 We're thrilled to hear about your outstanding experience with us, Anthony! Our team takes great pride in delivering top-notch service and expertise with a side of genuine passion. Thank you for the recommendation! #Expertise #PassionForCars 🚗
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

Thanks for the ⭐⭐⭐⭐⭐ review, Craig! We're thrilled to hear that you found our services knowledgeable and great. We appreciate your support and look forward to serving you again! 🚗💪 #HappyCustomers #AutoCare
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

🌟🌟🌟🌟🌟 We are thrilled to hear that you appreciate our service and customer care! Thank you for the 5-star review! 🚗💼 #UrbanAutoWorkz #Henderson #CustomerSatisfaction
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

🌟 Thank you so much for the kind words! We're thrilled to hear that you and your family trust us with your cars and trucks. It's always a pleasure serving you! 🚗💪 #CustomerAppreciation #CarMaintenance #Henderson
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Tax time is almost here! We would be happy to be your go to shop for your vehicle maintenance needs. Schedule ahead and receive $25 off your service of $200 or more. Scheduling ahead will also get you additional entries to our next raffle. CALL US TODAY!

We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.

🌟 Thank you for the 5-star review! 😊 We're thrilled to hear that you had a smooth experience with us. Our team, including owner Zack, is always here to assist you. 🚗💨 We appreciate your support! #CustomerSatisfaction #CarMaintenance #Henderson
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We will be doing quarterly raffles this year. What items would you like to see us giveaway! Drop a comment, call, text or email us your ideas. Items must range from $50-350.


🌟 Thank you, Zack! 🚗 Your trust in us means the world. We're so glad we could get your vehicle up and running in record time. It's always a pleasure to treat our customers like family! ❤️ #CustomerAppreciation #HonestService #UrbanAutoWorkz
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🌟 Thank you for your awesome review! We're thrilled to hear that Urban Auto Workz did a great job on your brake fluid replacement. 💪🚗 We appreciate your support! #HappyCustomers #BrakeFluidReplacement #UrbanAutoWorkz
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🌟🌟🌟🌟🌟 Thank you for the amazing review! It's customers like you who make our shop thrive. We're thrilled to have earned your trust in taking care of all three of your vehicles. 🚗🚙🚚 We appreciate your support! #CustomerLove #Gr
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Thanks for the review, Ben! 🤗 We appreciate your feedback and are glad you had a good experience with us. #UrbanAutoWorkz #Henderson 🌟🌟🌟
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Thanks for the great review, Marcus! 🤩 We're so glad you had a positive experience at Urban Auto Workz in Henderson! #UrbanAutoWorkz #Henderson #PositiveExperience
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Thanks for the great review, Kimball! 🤩 We're glad you had a great experience with us. #UrbanAutoWorkz #Henderson #AutoRepair
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Thanks for the great review, Jimmie! 🤩 We're glad you had a great experience with us and that your truck is running great! #UrbanAutoWorkz #Henderson #HonestMechanics
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Thanks for the great review, Albert! 🤩 We're glad to have you as a customer. #UrbanAutoWorkz #Henderson #Cars #Trucks
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Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.


Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

👍 Zach & team are 🔥 at customer service! Treating customers like fam. 💯 Urban Auto for auto care. #Henderson #UrbanAuto 🚗
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Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Thanks for the kind words, Daniel! We appreciate your trust in us 🤩 #UrbanAutoWorkz #Henderson
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Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Thanks for the awesome review, Jay! 🤩 We're so happy to hear that you're always satisfied with the service we provide. We strive to exceed expectations and get your vehicle back to you as soon as possible. #UrbanAutoWorkz #Henderson
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Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Thanks for the great review, Michelle! 🤩 We appreciate your kind words about Zack and our services. #UrbanAutoWorkz #Henderson
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Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Thanks for the kind words, Danna! We're glad you had a great experience with us at Urban Auto Workz. 🤩 #HappyCustomer #Professional #ReasonablePricing #Henderson
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Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Winter is approaching! Let us inspect your heating and cooling system today so you are not cold on that long commute to work or school. We also provide a complete vehicle inspection at no charge (with repairs) to make sure you are safe on the road.

Thanks for the awesome review, Douglas! 🤩 We're glad you're happy with our work. #UrbanAutoWorkz #Henderson 🚗
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👍🏼" on the project! 🤩 #Henderson #Success #Teamwork"
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👍🏼 Great service at #Henderson shop! Fast repairs and friendly staff. 🤩 #ShopLocal #SmallBusiness #Henderson
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Thanks for the kind words, Derric! We appreciate your loyalty and trust in us at #UrbanAutoWorkz in #Henderson. We strive to provide quality service and build lasting relationships with our customers. 🤝🔧✨ #AutoRepair #CustomerService
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Thanks for the kind words, Patrick! 🤩 We're so glad you had a great experience with us at Urban Auto Workz! #Henderson #AutoShop #HappyCustomers
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Thank you, Tracey! 🤩 We're so glad we could help get your van running great. We strive to provide quality service at reasonable prices. #UrbanAutoWorkz #Henderson
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Thanks for the amazing review, Dillan! 🤩 We're so glad you had a great experience with us. We strive to provide top-notch service and reliability that you can trust. It's what keeps our customers coming back! #UrbanAutoWorkz #Henderson
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Thanks for the great review, Jo! 🤩 We're so happy to hear that you've had such a great experience with Zach over the years. We look forward to seeing you again soon! #UrbanAutoWorkz #Henderson
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Thanks for the kind words, John! 🤩 We're proud of our team at Urban Auto Workz in Henderson. #UrbanAutoWorkz #Henderson
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Thanks for the great review, Adrian! 🤩 We're glad you appreciate our quick response and straight-to-the-point service. #UrbanAutoWorkz #Henderson
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Thanks for the kind words, Charlotte! 🤩 We're so glad you had a great experience with Zach, Vince and the team. #UrbanAutoWorkz #Henderson
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Thanks Tracey! 🤩 We're so glad you're happy with the service and that your van is running better. 🚙 #UrbanAutoWorkz #Henderson
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Thanks for the great review, Jim! We're glad to hear that our team was able to get your car back in working order. #UrbanAutoWorkz #Henderson 🤩🚗
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Thanks for the kind words, Angie! We're glad you've been coming to us for a few years and we'll continue to provide quality work, fair prices, and a reasonable timeframe. 🤩 #UrbanAutoWorkz #Henderson
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Thanks for the great review, Richard! 🤩 We're so glad we were able to help and that you'll be back for future repairs. #UrbanAutoWorkz #Henderson
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🤩 #Henderson is a 🌃 of 🤝opportunity & 💯s of 🤩things to do! 🎉 From 🏖️ to 🏙️, there's something for 💯s to 🤩enjoy! 🤩 #Henderson #NV #VisitHenderson
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Thanks for the great review, Susan! 🤩 We're glad you had a great experience at Urban Auto Workz! #oilchange #tirerotation #Henderson
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Thanks for the kind words, Derek! 🤩 We're so glad you had a great experience with Zach. #UrbanAutoWorkz #Henderson #HonestMechanic
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Thanks for the great review, Noah! 🤩 We're glad to hear you've had a great experience with us. We strive to provide excellent communication and service. Come back soon! #UrbanAutoWorkz #Henderson
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Thanks for the great review, Patrick! We're so glad you and your family trust us with your vehicles. 🤗 #UrbanAutoWorkz #Henderson
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Thanks for the kind words, Rod! 🤩 We're so glad you've been trusting us with your cars for 8 years and plan to for 20 more! #UrbanAutoWorkz #Henderson
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Thanks for the kind words, Renee! 🤩 We're so glad Zak and the team at Urban Auto Workz have been able to take care of your BMW. We take pride in providing quality service at fair prices. #UrbanAutoWorkz #Henderson
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Thanks for the amazing review, Karen! 🤩 We're so glad you've been coming to us for years and that you appreciate Zach and Vince. #UrbanAutoWorkz #Henderson
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Thanks for the great review, Corrine! 🤩 We're so glad you had a great experience with us. Our team is always focused on providing top-notch service and we're glad it showed! #UrbanAutoWorkz #Henderson
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Thanks for the great review, Michelle! 🤩 We're glad we could get you back on the road quickly. #UrbanAutoWorkz #Henderson #AutoRepair
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👍👍 Car repair in Henderson 🚗 was great! Staff was helpful & finished quickly. #Henderson #CarRepair 🔧🔩
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Thanks for the 5-star review, Joel! 🌟🌟🌟🌟🌟 We're glad to be your go-to for all your auto needs. #UrbanAutoWorkz #Henderson
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Thanks for the awesome review, Derek! 🤩 We're so glad Zach was able to take care of you. We appreciate your recommendation! #UrbanAutoWorkz #Henderson
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Thanks for the kind words, Debra! We're so glad you've been coming to us for years. 🤩 #UrbanAutoWorkz #Henderson
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Thanks for the great review, Angela! 🌟 We're glad our vehicle pre-inspection was thorough and that we could provide photos of the issues. We strive for excellent customer service! 🤝 #UrbanAutoWorkz #Henderson
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Thanks for the great review, Cindy! 🤩 We're so glad you've been trusting us with your family's vehicles for over 10 years. We strive to provide quality work at an honest price. #UrbanAutoWorkz #Henderson
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Thanks for the kind words, Karen! 🤩 We're so glad you trust us with your auto needs. #UrbanAutoWorkz #Henderson
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Thanks for the great review, Angie! We're so glad you've had a great experience with us. 🤩 #UrbanAutoWorkz #Henderson
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🚚🔌 #Henderson #ElectricalProblems solved! 🔧🔩 70 tokens used.
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Thanks for the kind words, Marisa! 🤗 We're proud to provide excellent customer care and treat all our customers like family. 💙 #UrbanAutoWorkz #Henderson #CustomerCare
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Thanks for the kind words, Ronnie! 🤩 We're glad you trust us and look forward to seeing you again soon! #UrbanAutoWorkz #Henderson
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Thanks for the amazing review, James! 🤩 We're so glad to hear your car is feeling like new again! #UrbanAutoWorkz #Henderson
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Thanks for the great review, Charlotte! 🤩 We're proud to provide honest and dependable service to all of our customers. #UrbanAutoWorkz #Henderson
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Thanks for the kind words, Dave! 🤩 We're so glad you had a great experience with Zack at Urban Auto Workz. #Henderson #AutoRepair #CustomerSatisfaction
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Thanks for the great review, Heather! We're so glad you've been satisfied with our honest and upfront service. 🤩 #UrbanAutoWorkz #Henderson
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