Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

590 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


LF
Lizz F.
Richmond, VA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lizz said the business provided a good price and they finished on time.
This review was collected via phone interview by Customer Research Inc.

NA
Nareuday A.
Arlington, VA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Spoke with Narendar. He said the staff did the job very quickly. They finished within 10 minutes during his visit. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

MK
Michel K.
Bunker Hill, WV
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Michel said the staff were very nice, professional, prompt, and the price was right.
This review was collected via phone interview by Customer Research Inc.

AF
Amaya F.
Falls Church, VA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Amaya said the service was timely and the staff did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

JJ
Jomy J.
Falls Church, VA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Jomy said the service was good.
This review was collected via phone interview by Customer Research Inc.

EU
Edward U.
Falls Church, VA
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Edward said his experience at the business has always been very good, and they give convenient service.
This review was collected via phone interview by Customer Research Inc.

AH
Arif H.
Mc Lean, VA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Arif said the staff is very friendly and thorough.
This review was collected via phone interview by Customer Research Inc.

MW
Michelle W.
Virginia
Lexus RX 450h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Michelle said it was great. It was quick and fast service.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Falls Church, VA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Joe said the staff was very personable and took care of his vehicle right away. The guys were really good and he has used them in the past.
This review was collected via phone interview by Customer Research Inc.

AL
Abby L.
Silver Spring, MD
Volkswagen Tiguan
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Abby said it was fine service.
This review was collected via phone interview by Customer Research Inc.

JC
Jonathan C.
Annandale, VA
Subaru Impreza Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Jonathan said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

AD
Alfred D.
Falls Church, VA
Dodge Nitro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Alfred said everything was okay, he was given information and he got good service. They're very nice and the customer service from Anthony was exceptional.
This review was collected via phone interview by Customer Research Inc.

RD
robert D.
Mc Lean, VA
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Robert said they provide exceptional service. He said the staff is good and he trusts their work..
This review was collected via phone interview by Customer Research Inc.

AB
Aziz B.
Mc Lean, VA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Aziz said he is a repeat customer and the business is good.
This review was collected via phone interview by Customer Research Inc.

YS
Yehundi S.
Falls Church, VA
Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Yehundi said the staff were honest and communicated well. They called and explained the service, then kept her well-informed during the process.
This review was collected via phone interview by Customer Research Inc.

JY
James Y.
Falls Church, VA
Lexus LX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
James said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HW
hanni/BRAIN w.
Mc Lean, VA
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Service
Lewis is our go to as he is responsive, knowledgeable, and I appreciate his get the shit done attitude. You don’t fine this kind of service in this area.

RM
Robert M.
Arlington, VA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Robert said the staff is always very courteous, reliable, friendly, and it gets the job done.
This review was collected via phone interview by Customer Research Inc.

CH
christopher h.
Woodbridge, VA
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Quick & Solid Service
They had good pricing plus coupons. The service was fast and we were in and out in a jiffy which was super convenient. They also gave both of my daughters coloring books which kept them very occupied! Highly recommend if you’re in the area

FJ
FADY J.
Annandale, VA
BMW 6 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Car service
As usual I am very pleased with valavoline express customer service. .