Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

632 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


FM
Farouk M.
Falls Church, VA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Farouk said every thing was good at this business.
This review was collected via phone interview by Customer Research Inc.

AS
Anancth S.
Brooklandville, MD
INFINITI G37 Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Ananch said the service was a little expensive.
This review was collected via phone interview by Customer Research Inc.

AL
Abby L.
Silver Spring, MD
Volkswagen Tiguan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Service
Abby said it was fine service.
This review was collected via phone interview by Customer Research Inc.

YS
Yehundi S.
Falls Church, VA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Yehundi said the staff were honest and communicated well. They called and explained the service, then kept her well-informed during the process.
This review was collected via phone interview by Customer Research Inc.

AG
Alison G.
Falls Church, VA
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Alison said the business did a great job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
Jarryd S.
Falls Church, VA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2018 Category: Service
Jarryd said the staff was professional, but the invoice was lacking detail.
This review was collected via phone interview by Customer Research Inc.

KS
Kurt S.
Washington, DC
Lexus RX 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Kurt said he enjoyed the service this business provided.
This review was collected via phone interview by Customer Research Inc.

JB
Josh B.
Fairfax, VA
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2017 Category: Service
Josh said he thought the service was a little expensive.
This review was collected via phone interview by Customer Research Inc.

EA
Emil A.
Washington, DC
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Emil said they had good service and his vehicle is okay but the location was uncomfortable.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Mc Lean, VA
Lexus GX 470
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Nick said everything went really well with his service visit to this business. He said he was charged more than he expected but overall it was good.
This review was collected via phone interview by Customer Research Inc.

JA
Julia A.
Arlington, VA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Julia said this business was nice and efficient but they were not able to complete her service.
This review was collected via phone interview by Customer Research Inc.

LM
Lihong M.
Falls Church, VA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
Lihong said the service took longer than promised.
This review was collected via phone interview by Customer Research Inc.

DL
Donghoon L.
Washington, DC
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Donghoon said this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

TV
THOMAS V.
Mc Lean, VA
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2017
very good, quick service.
Oil change in the area are overpriced.

YK
Yuxin K.
Rockville, MD
Volkswagen Tiguan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2017 Category: Service
Yuxin said they helped him fix a problem but there is still one issue he needs to have corrected.
This review was collected via phone interview by Customer Research Inc.

YB
Yar B.
Falls Church, VA
Mercedes-Benz S320
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2016 Category: Service
Yar said everything was okay, except the prices were expensive.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Falls Church, VA
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2016 Category: Service
Rob said the business is good, and he uses them regularly.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Falls Church, VA
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2016 Category: Service
Ken said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.

JG
Jordan G.
Virginia
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016 Category: Service
Jordan said it took a little longer then he thought it would.
This review was collected via phone interview by Customer Research Inc.

JM
JAMES M.
Washington, DC
Mazda 3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2016
Pretty good
Friendly service writer and competent service off-set by a couple problems with delivering my car back to me on time.

Overall I find this an honest garage, though.