Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

641 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 13 days ago

Reviews


DM
DAWN/danny M.
Falls Church, VA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2017
Love this place!
Love the guys, always get excellent service, you know when you go there you are always going to get honest estimates and a job well done! I recommend Valvoline to all my friends!

BG
Brian G.
WASHINGTON, DC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Brian said the service was good at the business and the employees are good. They were quick and efficient. The prices were good, and he has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Arlington, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
John said this business is fantastic and the people are great.
This review was collected via phone interview by Customer Research Inc.

AS
Ataya S.
Annandale, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Ataya said he was happy with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

JF
jamie f.
Arlington, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017
Honest and excellent service!
As a female I dread getting an oil change. Every time I leave with a list of things that they claim are wrong with my car, but once I take it to my family's auto repair shop (which is far), I find out that they're all lies. I've never once been to a place where they actually told me "for the amount of miles you have on your SUV, it's in great shape". Thank you so much for your honest service! Although you are out of the way, I refuse to go anywhere else for an oil change after my wonderful experience with your shop!

NH
Nancy H.
Mc Lean, VA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Nancy said this business was fast and they did the job.
This review was collected via phone interview by Customer Research Inc.

RM
RAKIBUL M.
Falls Church, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2017
Easy tire rotation
Quick job after walking in without appointment. Appreciated the flexibility.

TV
THOMAS V.
Mc Lean, VA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
Great service, good pricing.
Jay always handles my repairs and oil changes, he's very reliable and gives me a good price every time.

BL
Ben L.
Vienna, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017 Category: Service
Ben said this business was courteous, quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

TR
trish r.
Falls Church, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Great people - great service
Wouldn't go anywhere else!

EA
Emil A.
Washington, DC
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Emil said they had good service and his vehicle is okay but the location was uncomfortable.
This review was collected via phone interview by Customer Research Inc.

AW
Anthony W.
Lanham, MD
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Anthony said the service was quick, and the service managers were professional.
This review was collected via phone interview by Customer Research Inc.

MO
mary o.
Falls Church, VA
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017
Best Auto Repair in the FCC.
The mechanics at this shop are magnificent, masterful and always pleasant to interact with.

PB
PATRICIA B.
Alexandria, VA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
AWESOME PLACE AND STAFF
Been a customer since 2013 and now my son has come for his very first oil change. It has been the same staff the entire time which has built a trusting relationship as well as I am NEVER there very long.

JG
Jim G.
Arlington, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Jim said the service is always quick. The staff are always nice and friendly.
This review was collected via phone interview by Customer Research Inc.

AM
Ashanti M.
Alexandria, VA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Ashanti said the service was good.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Falls Church, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
David said this business always does a good job and they are fast.
This review was collected via phone interview by Customer Research Inc.

PK
Patrick K.
Burke, VA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Patrick said he has been a customer of this business for several years and he can trust them to do great work. That's why he keeps going back. Their prices are great and he said he never feels that they've taken advantage of him.
This review was collected via phone interview by Customer Research Inc.

RE
rita e.
Falls Church, VA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
A/C
As always, Louis was able to have my A/C checked while I waited. I have nothing but positive comments about the staff at Express Care.

NP
Nick P.
Mc Lean, VA
Lexus GX 470
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Nick said everything went really well with his service visit to this business. He said he was charged more than he expected but overall it was good.
This review was collected via phone interview by Customer Research Inc.