Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

608 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


RG
Ron G.
Washington, DC
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Ron said the business was very good. They provided clear explanations.
This review was collected via phone interview by Customer Research Inc.

LJ
linda j.
Falls Church, VA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017
Great experience
They have a very responsive and competent staff. I trust them to do all of my auto repairs/services.

RK
Ryan K.
Falls Church, VA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Ryan said the service was quick and they made sure he got the best deal for what he was looking for.
This review was collected via phone interview by Customer Research Inc.

PN
PAUL N.
Arlington, VA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017
Great service, as always
Guys took care of everything quickly and professionally. they even help get some tree sap off the car.

PT
PHILLIP T.
Falls Church, VA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017
Excellent Service, Great People
My car was intermittently hesitating and hiccupping in lower gears. I took it to the dealer, but they couldn't find any issues and weren't able to recreate the problem. They still recommended a $700 service, though. At Valvoline Express Care, they listened to the symptoms, then went through the car, looking at anything that could contribute to those symptoms. Turns out I needed new spark plugs. For less than $200 (including an oil change), I was on my way and the car is running well. I've been taking my car hear for 17 years--no need to go anywhere else.

LM
Lihong M.
Falls Church, VA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
Lihong said the service took longer than promised.
This review was collected via phone interview by Customer Research Inc.

NG
Nathan G.
Washington, DC
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Nathan said this business was very quick and they were fairly priced. He was in and out.
This review was collected via phone interview by Customer Research Inc.

AJ
Arun J.
Falls Church, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Arun said they were fast and they did a good job.
This review was collected via phone interview by Customer Research Inc.

VR
Valerie R.
Woodbridge, VA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Valerie said the business was quick and helpful.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Mc Lean, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Robert said they are very good. They are quick and efficient. He can drop his vehicle off and go across the street to eat.
This review was collected via phone interview by Customer Research Inc.

KC
KATIE C.
Falls Church, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017
Great!
Great service as always. great customer service and friendly staff

HB
harry B.
Mc Lean, VA
Mitsubishi Endeavor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2017
These guys are great!
Mikey only lets you know what you need, not what you don't need! My mechanics for life!

BL
Brenda L.
Falls Church, VA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Brenda said she loves the business, and she has been using them for years.
This review was collected via phone interview by Customer Research Inc.

PY
Peter Y.
Falls Church, VA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017 Category: Service
Peter said he has been visiting this business for years and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MA
MAURICE A.
Bethesda, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
friendliness and efficiency
I came in without an appointment ,....the 2 members of the staff were prompt in providing help by checking the car and pressure oin the wheels and changing oil in its due time .

ZM
Zachary M.
Falls Church, VA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Zachary said they are always helpful, informative and quick.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Falls Church, VA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
David said the fast service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Dunn Loring, VA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Michael said the employees at this business were very knowledgeable and direct.
This review was collected via phone interview by Customer Research Inc.

AS
Anas S.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/06/2017 Category: Service
Anas said he found an online promotion to use there, but they weren't able to honor it.
This review was collected via phone interview by Customer Research Inc.

AL
anthony l.
Fairfax, VA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017
Great people
They look out for their customers