Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

622 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 11 days ago

Reviews


NP
Nick P.
Mc Lean, VA
Lexus GX 470
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Nick said everything went really well with his service visit to this business. He said he was charged more than he expected but overall it was good.
This review was collected via phone interview by Customer Research Inc.

AH
Anna H.
Washington, DC
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Anna said they had fast, efficient service and the staff was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

SS
steve/ matt s.
Falls Church, VA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017
Very reliable, efficient and knowledgeable!
Have used for years. One of the few places we trust with our vehicles

FA
Fernando A.
Falls Church, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Fernando said this business takes great care of his vehicle right away. They know each other and have a good relationship.
This review was collected via phone interview by Customer Research Inc.

RM
Rakibul M.
Falls Church, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Rakibul said they are great. The service was really good and they are honest.
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
Gainesville, VA
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Anthony said the business was friendly, fast and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JA
Julia A.
Arlington, VA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Julia said this business was nice and efficient but they were not able to complete her service.
This review was collected via phone interview by Customer Research Inc.

EG
Erol G.
Falls Church, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Erol said this business was very nice and they explained everything to him very well.
This review was collected via phone interview by Customer Research Inc.

RJ
ronald j.
Falls Church, VA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017
Fast, Friendly service. Years of car experience and affordable prices
Valvoline Express Care one of the best auto repair shops in northern Virginia.

CF
Caisee F.
Falls Church, VA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Caisee said the business has always been really good. They are communicative and proactive. They fix her vehicle with an eye to the future.
This review was collected via phone interview by Customer Research Inc.

PP
PABLO P.
Arlington, VA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017
Don't go anywhere else
They consistently provide high quality and quick service. I've only used them for oil changes but as a result of how they treat me, my car, and how quickly, I wouldn't hesitate to see them for other services, too. I never think twice about where to take my car for an oil change.

MP
MICHAEL/PATRICK P.
Falls Church, VA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
Brakes
Had a late night problem with a stuck caliper, dropped off early morning and was contacted early with explanation and estimate. Work was done quickly and efficiently. Great job by all as usual.

RI
Ricardo I.
Falls Church, VA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Ricardo said the experience was great. Everyone did great.
This review was collected via phone interview by Customer Research Inc.

FC
Fatima C.
Alexandria, VA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017 Category: Service
Fatima said they attended to her very well. She was spoken to very respectfully.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
Washington, DC
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Ron said the business was very good. They provided clear explanations.
This review was collected via phone interview by Customer Research Inc.

LJ
linda j.
Falls Church, VA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017
Great experience
They have a very responsive and competent staff. I trust them to do all of my auto repairs/services.

RK
Ryan K.
Falls Church, VA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Ryan said the service was quick and they made sure he got the best deal for what he was looking for.
This review was collected via phone interview by Customer Research Inc.

PN
PAUL N.
Arlington, VA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017
Great service, as always
Guys took care of everything quickly and professionally. they even help get some tree sap off the car.

PT
PHILLIP T.
Falls Church, VA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017
Excellent Service, Great People
My car was intermittently hesitating and hiccupping in lower gears. I took it to the dealer, but they couldn't find any issues and weren't able to recreate the problem. They still recommended a $700 service, though. At Valvoline Express Care, they listened to the symptoms, then went through the car, looking at anything that could contribute to those symptoms. Turns out I needed new spark plugs. For less than $200 (including an oil change), I was on my way and the car is running well. I've been taking my car hear for 17 years--no need to go anywhere else.

LM
Lihong M.
Falls Church, VA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
Lihong said the service took longer than promised.
This review was collected via phone interview by Customer Research Inc.