Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

869 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.6923092/5Overall Rating 4.6923092/5Overall Rating 4.6923092/5Overall Rating 4.6923092/5rating 4.6923092
Original
Overall Rating 1.69231/5rating 1.69231rating 1.69231rating 1.69231rating 1.69231
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Newton, WI
2013 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/18/2019 Category: Service
I already explained it.
General services too expensive. Seemed like they try to push services it needed or not. Don't think I would buy a new car there because of the service department.
AMANDA H E. from Van Horn Hyundai responded on 04/19/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

JP
Jodi P.
Sheboygan, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great People
Always enjoy service here as the people make the difference! Fast and friendly.
AMANDA H E. from Van Horn Hyundai responded on 04/16/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

LC
Laura C.
Manitowoc, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Great experience
Fast and friendly service
AMANDA H E. from Van Horn Hyundai responded on 04/16/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

BP
Barb P.
Sheboygan, WI
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Excellent car maintenance
I have been coming to Van Horn since 2006. The service technicians know their business and I have never had a complaint. Clean facility and rides to and from my home available upon request. I like that.
AMANDA H E. from Van Horn Hyundai responded on 04/08/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

Verified Customer
Grafton, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Service was great
The service dept was very helpful and got everything fixed in a timely manner
AMANDA H E. from Van Horn Hyundai responded on 04/08/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

MG
Melanie G.
Sheboygan, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Great Service
Great service from the time I made the appointment to the completion of work. Friendly and efficient.
AMANDA H E. from Van Horn Hyundai responded on 04/05/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

BP
Beverly P.
Plymouth, WI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
First-class Service!
Every time I go to Van Horn for service, I know I will get the best service possible. Brian S. (service associate).....you are the best!

Every dealership should follow Van Horn Hyundai's footprint of best practices.
AMANDA H E. from Van Horn Hyundai responded on 04/05/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

DL
Donald L.
Sheboygan Falls, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Super Sonata Service performed at Van Horn Hyundai
The scheduling at Van Horn Service Department is fast and easy, the personal are friendly and very knowledgeable. They get it right the first time.
AMANDA H E. from Van Horn Hyundai responded on 04/05/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

CW
Christopher W.
Cedarburg, WI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2019 Category: Service
Service
The service is great and employees are always friendly!
AMANDA H E. from Van Horn Hyundai responded on 04/03/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

Verified Customer
Sheboygan Falls, WI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2019 Category: Service
Van Horn Oil Change
Good experience
AMANDA H E. from Van Horn Hyundai responded on 04/03/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

Verified Customer
Elkhart Lake, WI
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
service appointment
I especially like how timely my car is serviced, no wasted time.
AMANDA H E. from Van Horn Hyundai responded on 04/03/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

RC
Ronald C.
Sheboygan, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019 Category: Service
Great service.
Great service.
AMANDA H E. from Van Horn Hyundai responded on 04/03/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

SS
Sally S.
Plymouth, WI
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
5 Stars.
All the people that work there are AWESOME
AMANDA H E. from Van Horn Hyundai responded on 03/30/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

AT
Allan T.
Cedarburg, WI
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019 Category: Service
Service appointment
Good service
AMANDA H E. from Van Horn Hyundai responded on 03/30/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

JF
James F.
Kohler, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Review of recent maintenance
Nice staff.Fast quality work. Convenient location.
AMANDA H E. from Van Horn Hyundai responded on 03/30/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

JM
James M.
Sheboygan, WI
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Service rating
Very satisfied with service today. Appointment time was met. Services done with in time stated.
AMANDA H E. from Van Horn Hyundai responded on 03/28/2019

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

Verified Customer
Sheboygan, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Great Service
I was treated with courtesy and work was done sooner than anticipated. Overall a favorable experience.
AMANDA H E. from Van Horn Hyundai responded on 03/27/2019

Thank you for taking a moment to let us know what a great experience you had working with our service team! We look forward to seeing you again at your next visit!

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

LM
Linda M.
Kiel, WI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Great service
Friendly folks in every department
AMANDA H E. from Van Horn Hyundai responded on 03/27/2019

Thank you for taking a moment to let us know what a great experience you had working with our service team! We look forward to seeing you again at your next visit!

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

CP
Charles P.
Sheboygan, WI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Computer update.
The is taken in and worked on right away.
AMANDA H E. from Van Horn Hyundai responded on 03/26/2019

Thank you for your loyalty to our service center! We appreciate your recommendation and look forward to working with you again in the future!

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com

Verified Customer
Sheboygan Falls, WI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019 Category: Service
In and out in record time
Get job0
AMANDA H E. from Van Horn Hyundai responded on 03/25/2019

Thank you for taking a moment to leave feedback for our team. I’m so glad to hear what an awesome experience you had! We look forward to seeing you again at your next visit!

Amanda Ernst
Customer Service Specialist
Van Horn Hyundai/Mazda, Inc.
920-457-3608
aernst@vanhornhyundai.com