Vandergriff Hyundai


Overall Rating 4.26/5Overall Rating 4.26/5Overall Rating 4.26/5Overall Rating 4.26/5rating 4.26

1482 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 3.3750025/5Overall Rating 3.3750025/5Overall Rating 3.3750025/5rating 3.3750025rating 3.3750025
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
85% Would Recommend
100% Business Response
Latest Review about 21 hours ago
SHARON C. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The courtesy shown me by all employees & service performed in time as promised"
Vandergriff Hyundai is & has met all my expectations with excellence
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 03:34 PM
Carlos F. at Vandergriff Hyundai responded on 10/20/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
DAVID H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Service advisors are always courteous and knowledgeable, plus you don't have to wait long to talk to one.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 04:48 PM
Tim W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful, friendly service."
Everything was great, outstanding, and very clear.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:04 PM
Kathy W. on 10/18/2017
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"Great job."
Rehman did a great job attending to my needs and getting the services completed in a timely & professional manner.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:42 AM
Valerie K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great!"
Service was quick,Ian was incredibly efficient and friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:27 PM
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
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Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 12:37 PM
Amy B. on 10/16/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Meh"
Don't be in a hurry...
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 02:31 PM
Evangeline B. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Overall great customer service!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/14/2017 02:29 PM
Karen E. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
This dealership is fantastic. Customer service team was helpful and answered all my questions.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:46 PM
Pamela S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Coordination done right!"
Both our Hyundai vehicles needed to be serviced. The Service Department coordinated with us to drop off one car to have the oil changed and the next morning, switch out the first car with the second car. It worked flawlessly!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:10 PM
Jose P. on 10/13/2017
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"Quick"
The service was quick and on ppint and the customer service was awesome
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:18 AM
Lenora A. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"See my earlier comments and that below. My confidence in the service department is slowly being restored. except for comments below."
Pay closer attention to what your customers request or comment to you. I was impressed by your use of the Vandergriff name and that of Berkshire ownership but feel that they would be disappointed to know those names, in my case, are not being honored.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 09:30 PM
Olivia P. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Hyundai Family is Teriffic!"
I Love Hyundai
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/12/2017 04:36 PM
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Go early for the best results
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:12 AM
Barbara W. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personable service"
Personable service and minimal time spent waiting on vehicle.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/11/2017 06:14 PM
DEBRA S. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Very friendly and helpful
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 02:31 PM
JANICE K. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Our service representative was Trevor Albritton and he was extremely friendly and efficient and a very short wait.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 02:08 PM
Michael Y. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very timely"
Service was done in very timely manner
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:41 PM
RICKI G. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service today!"
I came in without an appointment and they fixed all my car problems all at once in a timely way.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/10/2017 12:59 PM
Jorge N. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Kind and efficient service
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 12:46 PM
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