Overview

Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5Overall Rating 4.38/5rating 4.38

2754 Reviews

ReScore Reviews™ (48)

ReScore
Overall Rating 4.3958367/5Overall Rating 4.3958367/5Overall Rating 4.3958367/5Overall Rating 4.3958367/5rating 4.3958367
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
86% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


RR
Ruben R.
Fort Worth, TX
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Very good people
Ruben Rios
EMMA O. from Vandergriff Hyundai responded on 04/17/2019

Thank you, for taking time out of your day to give us 5 star. We appreciate you taking the time to share your experience. We greatly appreciate your business and time. Please give us a call to set up your next routine service with us.

Thank you,
Emma Perez
(817) 912-5122


JP
Janie P.
Haslet, TX
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service Department is Great!
The sercice department staff is great! Very helpful, knowledgeable and informative.
EMMA O. from Vandergriff Hyundai responded on 04/17/2019

Thank you, for taking time out of your day to give us 5 star. We are glad to know that your advisor took great care of you. We greatly appreciate your business and time. Please give us a call to set up your next routine service with us!

Emma Perez
Customer Relations Manager
(817) 912-5122


RW
Rhonda W.
Arlington, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Service Department
They are very friendly.
EMMA O. from Vandergriff Hyundai responded on 04/17/2019

Thank you, for taking time out of your day to give us 5 star. Also thank you for the praise and mention of our customer service!  We greatly appreciate you and your business. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122

 


NH
Nancy H.
Grand Prairie, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Fast and friendly
Love this place. Fast, friendly.
EMMA O. from Vandergriff Hyundai responded on 04/17/2019

Thank you, for giving us five star! We are so glad to know that you love coming to us for your oil carnages! We greatly appreciate you and your business. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122


GC
Gail C.
Arlington, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Always Excellent Service
2 years ago I made the change from Nissan to Hyundai. The Vandergriff Hyundai team has provided excellent service every step of the way. I get oil changes and other general maintenance 3 times per year(i drive a lot) and service has been great every time.
EMMA O. from Vandergriff Hyundai responded on 04/17/2019

Thank you, for taking time out of your day to give us 5 star. Your recommendation means so much to us and we're so happy to have earned it. We are glad that you always have a good positive experience with us! Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122


GS
Gwinnett S.
Arlington, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
TOP NOTCH SERVICE
I have to say this was the best car buying decision I could have ever made. I FEEL CARED FOR & TAKING CARE OF... Hyundai haven't let me down yet.
EMMA O. from Vandergriff Hyundai responded on 04/17/2019

Thank you, for taking time out of your day to give us 5 star. We are glad to know we have a top notch service! Your recommendation means so much to us and we're so happy to have earned it. Please give us a call to set up your next routine service with us.

Thank you,
Emma Perez
(817) 912-5122


Verified Customer
Arlington, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great Service
We have had a Santa Fe for 7 years and always go to Vandergriff for service.
EMMA O. from Vandergriff Hyundai responded on 04/16/2019

Thank you, for giving us five star! We are glad to know that you always have a good experience with us at Vandergriff Hyundai! We appreciate you taking the time to share your experience. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122

 


IC
Isaac C.
Mansfield, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Superb and prompt service
Anthony has been my service manager the last few times I have taken my car to be serviced at Vandergriff Hyundai. He remembers me, is friendly, and is honest and trustworthy.
The service we receive is consistently excellent and done within the timeframe we are told it would take.
EMMA O. from Vandergriff Hyundai responded on 04/16/2019

Thank you, for taking time out of your day to give us 5 star.  We are glad you had a good experience with Anthony! We appreciate your business and time. Please give us a call to set up your next routine service with us.

Emma Perez
Customer Relations Manager
(817) 912-5122


CL
Cindy L.
Haslet, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Quick Service
Brought car for Oil change on a Friday, it was quick and Car felt great after! Even got a free wash 😀
EMMA O. from Vandergriff Hyundai responded on 04/16/2019

Thank you, for giving us five star. ! Thanks you for the  recommendation that means so much to us and we're so happy to have earned it. Please give us a call to set up your next routine service with us.

Emma Perez
Customer Relations Manager
(817) 912-5122


CB
Carrie B.
Arlington, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Pretty quick
Reasonably priced, quick service.
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank you, for giving us five star! We greatly appreciate you and your business. We are glad your visit was very quick! Please give us a call to set up your next routine service with us.

Emma Perez
Customer Relations Manager
(817) 912-5122

 

 


DW
David W.
Arlington, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Good service
Happy with workmanship.
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank you, for taking time out of your day to give us 5 star. We greatly appreciate your business and time. Please give us a call to set up your next routine service with us.

Emma Perez
Customer Relations Manager
(817) 912-5122


RC
Ron Christian C.
Grand Prairie, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Very accommodating
I understand about the business side but i think honesty is still the best policy.
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank you, for taking time out of your day to give us 5 star. We appreciate you taking the time to share your experience. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122


Verified Customer
Arlington, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
No public review
No public review
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank you, for giving us five star! We greatly appreciate you and your business. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122

 


SK
Shelly K.
Arlington, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2019 Category: Service
Love my Hyundai
I was told it would only take 1-2 hours over the phone but it actually took 2-3 hours and I had an appointment for this visit! My advisor was courteous and kept Me informed
EMMA O. from Vandergriff Hyundai responded on 04/16/2019

Thank you, for taking time out of your day to give us your feedback. We are glad that your advisor took great care for you., We truly appreciate your business and value you as a customer. We would like to turn your 4 to a 5-star rating. Please,give us a call to set up your next appointment! 

Thank you,
Emma Perez
Customer Relations Manager 
(817) 912-5122


FV
Fransisco V.
San Antonio, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Frank V
Great service, friendly people!
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank you for taking the time to share your experience with us and providing us five star. We greatly appreciate you and your business. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122

 

 


VL
Vicki L.
Mansfield, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Good people, honest and competent assessment makes all the difference.
It may depend on who you get but, Layland Tucker was very thorough, kept me updated, and was pleasant and professional answering all my questions while addressing the matters expressed with the car.
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank you, for taking time out of your day to give us 5 star. I am so glad to hear that Laylon Tucker took great care of you. We greatly appreciate your business and time. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122


MS
Mitchell S.
Cleburne, TX
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Service
Very professional and courteous
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank you, for taking time out of your day to give us 5 star. We are so glad to know that our staff was very professional and courteous. We greatly appreciate your business and time. Please give us a call to set up your next routine service with us.

Emma Perez
Customer Relations Manager
(817) 912-5122


Verified Customer
Arlington, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Auto service
Always great customer service
EMMA O. from Vandergriff Hyundai responded on 04/15/2019

Thank You for taking time to fill out the survey. We appreciate your feedback and look forward to seeing you in the future. Please give us a call to set up your next appointment with us! 

Emma Perez
Customer Relations Manager
(817) 912-5122

 


DB
Dirk B.
Arlington, TX
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019 Category: Service
good service
Good as usual.
EMMA O. from Vandergriff Hyundai responded on 04/16/2019

Thank you, for taking time out of your day to give us your feedback. We are glad that your service was good! We truly appreciate your business and value you as a customer. We would like to turn your 4 to a 5-star rating. Please,give us a call to set up your next appointment! 

Thank you,
Emma Perez
Customer Relations Manager 
(817) 912-5122


Verified Customer
Arlington, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Service
Staff courteous and helpful.
EMMA O. from Vandergriff Hyundai responded on 04/12/2019

Thank you, for taking time out of your day to give us 5 star. We greatly appreciate your business and time. Please give us a call to set up your next routine service with us!

Emma Perez
Customer Relations Manager
(817) 912-5122