Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

172 Reviews

99% Would Recommend
82% Business Response
Latest Review over 1 year ago

Reviews


SC
STEPHEN C.
Florence, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
Altima head gasket
Our fears were confirmed - the head gasket was blown.

EM
ED M.
Florence, AL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
2011 Toyota Sienna
These guys have always given me honest, dependable and great service! Have and will recommend to friends.

JB
Johnathan B.
Florence, AL
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Johnathan said they are good, friendly people.
This review was collected via phone interview by Customer Research Inc.

BB
Blake B.
Florence, AL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Blake said the business is quick and they have good service.
This review was collected via phone interview by Customer Research Inc.

KS
Kendrick S.
Florence, AL
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Kendrick said they were pretty good and reasonable.
This review was collected via phone interview by Customer Research Inc.

LF
Lawrence F.
Alabama
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Lawrence said this business' service was outstanding. He also noted they were really nice and they got to his vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

JB
Jose B.
Florence, AL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Jose said the service was good at the business. They finished quickly and the price was not bad.
This review was collected via phone interview by Customer Research Inc.

KB
Kelly B.
Florence, AL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Kelly said the business does good work. They did what they said and finished on time. His brother has a lot of work done there and recommended them.
This review was collected via phone interview by Customer Research Inc.

GS
Gerald S.
Florence, AL
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Gerald said this facility always treats him well.
This review was collected via phone interview by Customer Research Inc.

LF
Lee F.
Florence, AL
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017 Category: Service
Lee said the service provided by this business was fine.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/23/2017

Thank you for taking the time to give a kind review & 5-star rating of our business! We appreciate you choosing our shop to have your vehicle repaired at. Thanks very much & please call again if we can be of help. 

Geoffrey C. from Vick's Automotive responded on 03/23/2017

I'm sorry, I thought there was a 5-star review & now I see a 4 star review, instead. We hope you will allow us to be of help to you again, for we strive to be a 5-star business, and appreciate any positive feedback to help us do so:) Thank you!


BW
Brandon W.
Florence, AL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Brandon said this business has always been nice.
This review was collected via phone interview by Customer Research Inc.

BB
Brandon B.
Florence, AL
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017 Category: Service
Brandon said service was done well at this business. They had good communication and prices. They were honest.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

Thanks for the kind review & 5-star rating! We appreciate your business, & call if we can be of help in the future...


DT
Donald T.
Alabama
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017 Category: Service
Donald said this business gave him excellent service.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

It's great to hear that you are pleased with your experience at our repair shop:) If we can help in the future, please call! Thanks for the review...


LH
Larry H.
Florence, AL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Larry said he has been using them for years. They did the job for a fair price and they got him in quickly.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

Thank you so much for your kind words, & we appreciate your friendship & business:) Thanks for trusting us with your vehicle's mechanical needs. 


RS
Richard S.
Killen, AL
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2017 Category: Service
Richard said he came to this business to get his air compression fixed, and his air compressor doesn't make any more noise. The air conditioning doesn't work but this business is fixing the issue.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

We appreciate your business & you taking the time to give a review:) We hope your repair needs were met satisfactorily.
Thank you...


GW
Gail W.
Florence, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Gail said she has always received great service and she's never had to take her vehicle back in.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

Thanks for your kind review & 5-star rating:) We appreciate your business & trust in our business. 


SB
Shane B.
Florence, AL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Shane said the service is good at the business, and they called with updates during the service.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

Glad to hear you are pleased with your experience at our repair shop. We appreciate your business & kind review! Thank you:)


SB
Sandra B.
Florence, AL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2017 Category: Service
Spoke with Kelly. She said they took their vehicle to this business for an estimate but found a better price at another business.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

Sorry we couldn't be of help to you, but we appreciate you giving us a chance to give an estimate of your needed repair. We hope your vehicle was repaired satisfactorily & wish you the best. Thanks for taking the time to leave a review... We strive to keep our prices at a fair rate, for the updated equipment & services we offer, & increasing expenses we must pay. 


AH
Allen H.
Russellville, AL
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Allen said this business provided good service. Everything was done right and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RI
Roger I.
Florence, AL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2017 Category: Service
Roger said the service was fast and of good quality. The staff were informative and he trusts them.
This review was collected via phone interview by Customer Research Inc.
Geoffrey C. from Vick's Automotive responded on 03/20/2017

We appreciate your business, kind words, & trust! Thanks so much for taking the time to comment. We appreciate it! 


Displaying Review 1 - 20 of 172 in total