This lady has very poor service she thinks she is holding a keyboard and mouse and phone she knows everything and don't know how to talk.
I come back without parts.
Here we are December 2017 and the brakes became worse grinding noise and the car didn't stop properly.
Anyways I had new front pad replaced and had the rotors repaired. Well today is the 16th of December 2017 and the noise was worse. Even felt as if something fell off the car.
I phoned Toyota USA and advised them that I wont be returning to Victory Toyota.
This dealership is placing me at risk of an accident or even death.
Management are a joke and don't take this seriously. My Rav has 53,700 miles on it and until I took it to this dealership was always fantastic. These people ruined my car.
Mechanics here are terrible and they can't keep their technicians. People hate working here.
I will no longer be using this dealership!!
Needless to say I am not sure I can trust this Dealership. Wrong Engine Oil is a major mistake on a Custom built Toyota.
Thank you so much for sharing your feedback. We truly appreciate your loyalty to Victory Toyota. We look forward to conintuing to serve you in the future!
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It's great to hear that everyone at Victory Toyota was there to help! We look forward to seeing you again!
We pride ourselves on providing the best possible customer service experience. It is wonderful to hear that Bill and Karkeeth were there for you every step of the way!
Thank you for your kind words! We appreciate your business and feedback!