Vinnie's Collision Center

Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

350 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


SC
Shannon C.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Collision
Shannon said the business provided a great repair. They did paint over a sensor on her tailgate.
This review was collected via phone interview by Customer Research Inc.

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Robert A.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Collision
Robert chose not to elaborate on how many days his vehicle was late being ready. He said it was because of communication issues with the insurance company which could have been prevented if the business would of contacted him. The communication could have been better.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Collision
Jeff said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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George S.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Collision
George said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

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Rollie S.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Collision
Rollie said he had to return his vehicle for minor issues. The business took care of it.
This review was collected via phone interview by Customer Research Inc.

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Sharon R.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2016 Category: Collision
Sharon said they were great and they were quick. She had to go back for a couple of minor things but overall she was pleased with the repair.
This review was collected via phone interview by Customer Research Inc.

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Shirley C.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2016 Category: Collision
Shirley said she had to go back to this business because of ill-fitting panels. There was also some kind of plastic stuff all over the inside back of her vehicle, and she had to vacuum it out when she got home. Somebody was working on parts back there, and they did not even realize the plastic was back there. When she took her vehicle back, she was aware that her vehicle was not going to be perfect. The fitting is better but it looks like they took a rough edge, some kind of tool, to even the gap where the panel was fitting. They ended up marring the paint and she showed them that. She was not thrilled about it, but the damage was in the seam, so she is okay with it. They also told her the work would take 15 minutes but it ended up taking an hour and a half. She had expected a little longer than 15 minutes, but she would have liked for them to be more precise about how long it would take. The main thing is that her vehicle is driving well. Both the steering and the alignment are working well, and she hopes everything underneath the panels are okay, too. All of the employees were very nice and courteous, especially the young man in the front. She is not sure about the estimate, for that was mostly dealt with the insurance company and this facility. The employees were very polite, talkative, and they tried to be accommodating. She would definitely recommend them, but she would make sure to tell whomever she recommended to look over their vehicle before they left. She chose them because her Nissan dealer recommended them. Nissan deals with this business, and she wanted nothing but what her dealership trusts.
This review was collected via phone interview by Customer Research Inc.

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Thomas H.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2016 Category: Collision
Thomas said the front wheel on the passenger side is damaged and he was wondering if they took the wheel from the back where the damage was done and rotated it to the front. There was a 10 day delay because the insurance company wanted them to try and repair the quarter panel before getting a new one.
This review was collected via phone interview by Customer Research Inc.

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Deven D.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2016 Category: Collision
Deven said the employees at this business were prompt, and provided overall great service.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2016 Category: Collision
Eric said he was satisfied with the service the business provided. He had to take his vehicle back for follow-up work on his electrical wiring and his front right tire needs adjusting.
This review was collected via phone interview by Customer Research Inc.

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John G.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2016 Category: Collision
John said he is very pleased with the repair but it may have been more expensive than it should have been.
This review was collected via phone interview by Customer Research Inc.

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Susan S.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2016 Category: Collision
Susan said she's waiting for a part to come and it'll take about 4 to 5 months to get it. It's out of their control. This business did a very good and outstanding job. She would highly recommend this business and this business is extremely clean.
This review was collected via phone interview by Customer Research Inc.

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Matt S.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2015 Category: Collision
Matt said he had a positive experience with the business. They were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

JL
Jerelyn L.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2015 Category: Collision
Spoke with David. He said the work was excellent, but the vehicle was delayed by a week because more damage was found.
This review was collected via phone interview by Customer Research Inc.
Susan S., Office Manager from Vinnie's Collision Center responded on 10/13/2015
Thank you for your business

DS
Dennis S.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2015 Category: Collision
Dennis said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Kelly R. from Vinnie's Collision Center responded on 07/06/2015

Thanks for your business!


VS
Vicky S.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2015 Category: Collision
Spoke with Rob. He said this business did a good job.
This review was collected via phone interview by Customer Research Inc.
Kelly R. from Vinnie's Collision Center responded on 05/06/2015
Thanks for your business