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SureCritic / Virgil's Auto Clinic & Towing - Austin
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Virgil's Auto Clinic & Towing - Austin

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(60 Reviews)
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Score Details

5 stars
88%
4 stars
3%
3 stars
5%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(507) 433-9129
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1400 10th Ave Se Austin, MN 55912
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Virgil's Auto Clinic & Towing - Austin's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(60 Reviews)
Write a Review
Recent Reviews
HM
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Heather M.
Austin, MN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
verified customerVerified Customer
Oil change
Very clean and professional business and excellent customer service.
Recommended
JR
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Jacqueline R.
Austin, MN
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
verified customerVerified Customer
would reccomend
My car was picked up and returned while I was at work so I didnt have to worry about anything. Would recommend.
Recommended
HM
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Heather M.
Austin, MN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
verified customerVerified Customer
Very easy going and kind people
Very willing to help me in my very difficult financial situation and take care of my car needs without Charging me due to my hardship. However I made sure they got paid. Very grateful for their kindness and prompt service and they also did an great job on my vehicle. Runs like it’s brand new!
Recommended
MJ
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Mary J.
Austin, TX
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
verified customerVerified Customer
Customer Service
OUTSTANDING! Excellent customer service. They really take care of you. Highly recommended.
Recommended
BM
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Bob & Steph M.
Austin, MN
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customerVerified Customer
Oil change
They got me in right at scheduled time, did a quick job and I was back on the road.
Recommended
HZ
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Heather Z.
Alden, MN
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customerVerified Customer
Helping hand
Thank you too all the virgil's team! You helpped me out on I90 at 4am in the morning and even went as far as to drop me off at work. Thank you for all that you have done. You repaired my car in a fast time frame. Thank you again for taking care of my car and myself. Don't know what I would have done with out the kind dispatcher, towtruck driver and the whole team at virgil's. You have my business!
Recommended
ST
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Steve T.
Austin, MN
Audi A6
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2020
verified customerVerified Customer
Just a question, not a review.
I received the receipt for my credit card payment, but i did not see a detailed invoice and i will need that to give to State Farm.
Thanks
Recommended
LH
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Lorri H.
Austin, MN
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
verified customerVerified Customer
Great Service
Called for an oil change and they were able to fit me in the next day. Great service and a reasonable price. Would definitely recommend!
Recommended
JR
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Joe R.
Austin, MN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
verified customerVerified Customer
Great customer service
I had a little mix up with the phone numbers for Austin and Rochester but Austin was still able to make time and get my car in that day.
Recommended
Manager from Virgil's Auto Clinic & Towing - Austin responded on 11/02/2020 05:29 AM

Thanks for the 5 start review Joe. Glad the Austin crew got you in and taken care of swiftly. Have a great day!

The Virgil's Team
LH
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Lorri H.
Austin, MN
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
verified customerVerified Customer
Highly recommend
As always, great customer service at Virgil's! Quick, efficient, and reasonably priced.
Recommended
Manager from Virgil's Auto Clinic & Towing - Austin responded on 10/30/2020 05:38 AM

Thanks for the review and the continued business with us Lorri. Have a great day!

The Virgil's Team
KM
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Kim M.
Austin, MN
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
verified customerVerified Customer
Great Service
They were able to get me in for service quickly
Recommended
Manager from Virgil's Auto Clinic & Towing - Austin responded on 10/07/2020 01:00 PM

Thanks for the five star review. Glad the guys could get you in and taken care of quickly. Look forward to seeing you in the future. 

The Virgil's Team
Verified Customer
Austin, MN
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
verified customerVerified Customer
Nice waiting area!
Thanks for getting me in right away and getting my repair done at the same time. I appreciate it. Nice guys!
Recommended
Manager from Virgil's Auto Clinic & Towing - Austin responded on 10/05/2020 12:39 PM

Thanks for the 5 Star review. Glad we could you in and you back on the road right away. 

The Virgil's Team
Verified Customer
Austin, MN
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020
verified customerVerified Customer
Amazing Service!!!!
Oil change was fast! Great price and Joel was super nice!
Recommended
Manager from Virgil's Auto Clinic & Towing - Austin responded on 09/29/2020 12:21 PM

Thanks for the 5 star review. Glad we took care of you in a quick and timely manner. 

The Virgil's Team
AK
gravatar
April K.
Austin, MN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customerVerified Customer
Great service
Friendly staff and speedy service
Recommended
Manager from Virgil's Auto Clinic & Towing - Austin responded on 09/25/2020 02:27 PM

Thanks for the 5 Star review April! Glad we were able to get you in and out of there in quick fashion. 

The Virgil's Team
MR
Marv R.
Austin, MN
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customerVerified Customer
Category: Service
Marv said this business did just fine. They did the repair in a hurry and it was good.
Recommended
Manager from Virgil's Auto Clinic & Towing - Austin responded on 09/24/2020 07:58 AM

Thanks for the 5 Star review. We appreciate your business. Look forward to seeing you in the future. 

The Virgil's Team
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