business image

Virginia Tire and Auto of Centreville

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,910 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
17
Total ReScores
4.5
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(703) 349-4653

Business Hours

Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 9:00 PM
Sun
9:00 AM - 6:00 PM
* Eastern Time (US & Canada)
14611 Lee Hwy Centreville, VA 20121-2112
Virginia Tire and Auto of Centreville's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,910 Reviews)

DK
gravatar
Dipmani K.
Centreville, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/20/2022
0
AC nightmare
I had an AC check paid $213 for the refill and leak check. Was told the compressor and drier needed replacement at an additional cost of $1800. Declined, noticed central vents were not blowing when they had been before I dropped off the car. Also the rep told me the additional repair was more like $1500. Was in two minds about getting it done, went back spoke to the original rep who quoted $1800 who became rude and I made up my mind not to get the repair done as it was an old car. Forgot about the central vents, but when I went back they told me it had nothing to do with the ac service and they wanted another $135 diagnostic fee to look at the car. Spoke to the manager who gave me the same story. What a disaster!

So three trips and $213 later, not only is the AC still not working (which is okay), but now I have the central vents not blowing any air at all.

You can make up your mind - my recommendation - anything beyond an oil change or tire rotation don't trust these guys.
Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(150 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(510 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(268 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(271 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.