ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Ralph W. on 04/19/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not quite satisfied "
Problem w/service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:35 AM
Bb06b7796d13a753ccc2f895c7d95b66?s=28
ROBERT W. at Volume Hyundai responded on 04/19/2018

I apologize for your experience during your last service visit. If you would allow me to service your vehicle on your next oil change, I would like to watch the Technician perform the service with you. Please call me to schedule the service it comes due. My cell number is 706-833-3486   Robert Weldon
Thank You

Philip D. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alignment Job"
I went in to get an alignment on my sonata. I was expecting it to be a costly job but it wasn't. As always nice and friendly service and not a long wait time. Definitely coming back!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/18/2018 05:55 PM
Stephen L. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with no surprises"
Honest feedback from the service people after they perform a service checkup. Don't try to push unneeded work.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/15/2018 12:47 PM
Verified Customer on 04/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change review"
Services were completed in an efficient and timely manner.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/14/2018 05:21 AM
Verified Customer on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Fast oil change and checked my factory recall.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/11/2018 03:29 PM
Larry D. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Preformed service as requested.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/06/2018 01:55 PM
Verified Customer on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Have always been pleased with their professional service.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/06/2018 10:03 AM
Jacquelyn S. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Didn’t have to wait long and service was great
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 03/27/2018
Service Type: Repair
Review Created: 04/05/2018 11:14 AM
Marvin M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great As Always!"
Fast and Friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 10:52 AM
Verified Customer on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great customer service. Fast, efficient.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 03/30/2018 11:48 AM
Christine H. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Volume Hyundai Service Center"
I will continue to use the service center.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/24/2018
Service Type: Repair
Review Created: 03/30/2018 08:27 AM
Laketha C. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Technician were very thorough with my car and knowledgeable.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/20/2018
Service Type: Maintenance
Review Created: 03/28/2018 04:03 PM
Brian T. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You're always treated like one of the family!"
Exceptional service. Courteous, friendly staff and always professional in everything they do.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/19/2018
Service Type: Repair
Review Created: 03/23/2018 05:54 AM
Julianne S. on 03/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service, friendly and not a lot of presure for up sells"
I am not saying there is no upselling, I mean they gotta try, but they dont push it, they tell you that you are due for , or this is a problem and if you say , "I will take care of it." then you are done with that conversation. I have been getting oil changed there since we bought the car new and the tires rotated, and have been more then happy.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/17/2018
Service Type: Repair
Review Created: 03/20/2018 12:14 PM
Verified Customer on 03/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Service was sufficient and fast.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/13/2018
Service Type: Maintenance
Review Created: 03/19/2018 05:49 PM
Daniel G. on 03/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Fast
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 03/13/2018
Service Type: Maintenance
Review Created: 03/19/2018 04:18 PM
Gerald R. on 03/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Little Veloster 1200000 mile"
They communicate with you very well but a few things weren't exactly right but I know I can go back and get it fixed correctly.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 03/17/2018 05:19 AM
James P. on 03/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance tech"
Good customer service, and a nice relaxing lounge
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 03/10/2018
Service Type: Maintenance
Review Created: 03/13/2018 03:35 PM
Shandrina K. on 03/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great "
Great service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 03/10/2018
Service Type: Maintenance
Review Created: 03/13/2018 10:33 AM
Amy M. on 03/09/2018
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Unhappy customer"
I recommend the sale department of Volume Hyundai but not the service department. Service department needs improving.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/06/2018
Service Type: Repair
Review Created: 03/09/2018 12:16 PM
Bb06b7796d13a753ccc2f895c7d95b66?s=28
ROBERT W. at Volume Hyundai responded on 03/12/2018

I appologize for the issues during the last service visit. We will provide a more thorough inspection in the future before making a determination.  Sorry for the inconveinence. 

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