ReScore Reviews™ (29)

ReScore
Overall Rating 4.3103441/5Overall Rating 4.3103441/5Overall Rating 4.3103441/5Overall Rating 4.3103441/5rating 4.3103441
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
96% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
They fixed a warranty issue in less time than they anticipated
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/20/2017 08:46 AM
Douglas B. at Voss Hyundai responded on 11/20/2017

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Dean H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Voss Hyundai service"
The service department completed the work in a timely manner and kept me informed.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/18/2017 02:19 PM
Douglas B. at Voss Hyundai responded on 11/20/2017

Good Morning,

Thank you for your Great review of our service department and team. We appreciate your business and value your time.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Gerald F. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every time I have been here, they have treated me greatly."
They have always done a great job on my service needs.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 08:43 AM
Douglas B. at Voss Hyundai responded on 11/20/2017

Good Morning,

Thank you for your 5-star review of our service department. We appreciate your continued business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On Time Servicing "
The 90000 mile check was scheduled to take 3 hours, and it was finished within 3 hours.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:41 PM
Douglas B. at Voss Hyundai responded on 11/17/2017

Good Afternoon,

Thank you for your 5-star review of our service department. We appreciate your business and value your time. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Voss Hyundai always gives me excellent service. The staff is professional and caring.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:56 AM
Douglas B. at Voss Hyundai responded on 11/17/2017

Good Afternoon,

Thank you for your 5-star review of our service department and team. We appreciate your continued business and value your time.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very courteous, respectful, fast, thorough"
Great job
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 05:56 PM
Douglas B. at Voss Hyundai responded on 11/17/2017

Good Morning,
 
Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Amy J. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall work"
Fixed the recall quickly and efficiently.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 01:37 PM
Douglas B. at Voss Hyundai responded on 11/16/2017

Good Evening,

Thank you for your great review!! We appreciate your business and value your feedback about our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
CONSTANCE M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Again!"
As always as in the past, Voss Hyundai Service does excellent work. I will continue to get all maintenance needed for my Santa Fe Sport done at Voss based on their work etchic as well as their professional and friendly staff.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:34 PM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Evening,

Thank you for your Great review of our service department and team. We appreciate your continued business and value your time.

Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Jon O. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The agent was expecting my arrival and the service was done faster than what I have expected. Great service"
I would recommend this service center for the Hyundai service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:20 PM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your time.

Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
DANIEL M. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great friendly staff that I trust."
Could lower the cost of some services like oil changes to keep me coming back to the dealership.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:48 PM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

Please feel free to stop in at your convenience and we will take your car through the car wash. 

Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Robin R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service as always!!"
We are always treated very well at Voss Hyundai, thanks Doug and Justin!!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 12:41 PM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your continued business and value your time.

I will be sure and share with the rest of the team how pleased you are with their service.

Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Alton W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fixed my car."
Normal service. Had a problem with cruise control and dashboard blower. Fixed a leak in my tire, fixed the cruise control and ordered the part for the blower. Extended warranty on cruise control so no cost. Very happy with 165,000 service.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/14/2017 11:07 AM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your time.

Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
This is the best dealership of them all, from the sales manager to the service department.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:02 AM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your time.

I will be sure and let the sales team know how pleased you are with there service also.

Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Juanita D. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tells me you folks have a knowledge and understanding of the operations of a Hyundai"
Despite not communicating on the update of the service work (a first) and no one available to release my car to me after work was done, you guys still do good work. My 2007 Hyundai is still going strong and running good.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:54 AM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Morning,
    
Thank you for taking the time to provide us with your feedback about your service visit.
 
I have spoken with your advisors and reviewed your work order, I apologize for them not giving you an update as the work progressed on your Elantra. 

It does show that he was processing your paperwork when you had come back into the service department when your car was pulled outside. 

Please feel free to contact me if i may answer any questions that you may have.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Dolores F. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good honest mechanics and sales people that have integrity "
Got in quickly and was given a discount
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:59 PM
Douglas B. at Voss Hyundai responded on 11/14/2017

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your time. 

I will be sure and let the rest of the team know how pleased you are.

Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable"
Make me feel welcome and treat me with respect.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:17 AM
Douglas B. at Voss Hyundai responded on 11/13/2017

Good Afternoon,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Stephen G. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"If it’s something that needs immediate attention they’ll try to get you taken care of without a prior appointment "
Does a good job getting repair(s) completed timely.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:11 AM
Douglas B. at Voss Hyundai responded on 11/13/2017

Good Afternoon,

Thank you for your 5-Star review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient."
Service was quick and efficient.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/13/2017 03:05 AM
Douglas B. at Voss Hyundai responded on 11/13/2017

Good Morning,

Thank you for your Great review and comments about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is important "
Always been pleased with service
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 07:29 PM
Douglas B. at Voss Hyundai responded on 11/13/2017

Good Morning,

Thank you for your 5-Star review and comments about our service department and team. We appreciate your continued business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Got in when I wanted to, work was completed within an hour.0
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 06:07 PM
Douglas B. at Voss Hyundai responded on 11/13/2017

Good Morning,

Thank you for your Great review about our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Displaying Review 1 - 20 of 1472 in total