ReScore Reviews™ (28)

ReScore
Overall Rating 4.2857121/5Overall Rating 4.2857121/5Overall Rating 4.2857121/5Overall Rating 4.2857121/5rating 4.2857121
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
fast and timely service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:23 PM
Douglas B. at Voss Hyundai responded on 10/18/2017

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your time.

Please let myself or any of the team know if you have any questions about the service that we completed.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Kyle B. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fine service. Needs to pay attention to the details. "
A few days after my appointment the tire sensors went off for low tire pressure. This was supposed to be included with the package I got and it was not done properly as several tires were 5+ PSI below what they should have been.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:33 PM
Douglas B. at Voss Hyundai responded on 10/18/2017

Good Afternoon ,

Thank you for your review of our service department and team. We appreciate your business and value your time.

    Please feel free to stop by and we can recheck your tire pressure since we have had a few temperature changes over the last few days. 

Please let myself or any of the team know if you have any questions about the service that we completed.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
David F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Always great, friendly, and trustworthy service. They never try to rip you off!
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/17/2017 03:05 PM
Douglas B. at Voss Hyundai responded on 10/18/2017

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your time.

Please let myself or any of the team know if you have any questions about the service that we completed.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept is outstanding "
Service was outstanding. ....
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:30 PM
Douglas B. at Voss Hyundai responded on 10/17/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Richard T. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"welcoming atmosphere...everyone sells the system"
close to home, on time and prompt, little wait...car wash is nice touch
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 12:02 PM
Douglas B. at Voss Hyundai responded on 10/17/2017

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to give you a 5-Star experience with us.
What can we do differently to earn a 5-Star rating on your next service visit?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Jim L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and service"
very well
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 11:53 AM
Douglas B. at Voss Hyundai responded on 10/17/2017

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,


Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Russel K. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service work on my Santa Fe has always been good and this last trip was no exception.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:21 AM
Douglas B. at Voss Hyundai responded on 10/16/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your continued business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy. "
It was great. They did a complimentary oil change after a couple recalls. Sweet and simple.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 12:49 PM
Douglas B. at Voss Hyundai responded on 10/16/2017

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Jorie E. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reasonable prices, and my car got a clean bill of health; nothing needed to be serviced. "
I didn't feel pressured to make another appointment for another service or anything like that. They changed my oil, went over the check list, and said nothing had to be done for another six months. Thank you and have a nice day. Loved it. Justin is my new favorite car guy.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 07:09 PM
Douglas B. at Voss Hyundai responded on 10/16/2017

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your business.

I will be sure and let Justin know how pleased you are with his service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Betty D. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exemplary "
Very professional They offered a car wash were very polite and were quick
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 03:32 PM
Douglas B. at Voss Hyundai responded on 10/16/2017

Good Morning,

Thank you for your Great review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Burton T. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great personnel"
Great quality work.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 12:20 PM
Douglas B. at Voss Hyundai responded on 10/13/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Jeannie D. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Honesty, friendliness, accuracy
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:05 AM
Douglas B. at Voss Hyundai responded on 10/13/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
CHARLES B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"work done on time, friendliness"
check in appears to have changed, but service was still great
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/13/2017 09:24 AM
Douglas B. at Voss Hyundai responded on 10/13/2017

Hello,

Thank you for your 5-Star review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Women do count"
Service personnel listen to you about issues and work to resolve them
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/13/2017 08:49 AM
Douglas B. at Voss Hyundai responded on 10/13/2017

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your continued business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Tommie S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms. Tommie Stukuls"
Timely, efficient, more than expected
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/13/2017 05:39 AM
Douglas B. at Voss Hyundai responded on 10/13/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your continued business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kay"
Great, fast and courteous service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/11/2017 09:20 AM
Douglas B. at Voss Hyundai responded on 10/11/2017

Good Afternoon,

Thank you for your 5-Star review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
As always, my service coordinator Justin was fantastic as well as the technicians who work on the vehicles.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/11/2017 07:01 AM
Douglas B. at Voss Hyundai responded on 10/11/2017

Good Morning,

Thank you for your Great review of our service department and team. We appreciate your continued business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Anthony B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service provider "
I’ve used Voss Hyundai for about 10 years. They’ve always been professional and responsive to my needs.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 04:01 AM
Douglas B. at Voss Hyundai responded on 10/11/2017

Good Morning,

Thank you for your 5-Star review of our service department and team. We appreciate your continued business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
DANIEL M. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"You have stopped sending me coupons for oil changes."
Love Voss Hyundai as they have always been fair to me.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 06:25 PM
Douglas B. at Voss Hyundai responded on 10/11/2017

Good Morning,

Thank you for your review of our service department and team. We appreciate your continued business.

We have new coupons getting ready to launch from Hyundai and should be arriving to you again.

We strive to deliver a 5-star experience to our customers, what can we do differently on your next service visit to earn a 5-star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Alina O. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, speedy service!"
Friendly staff, speedy service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:14 PM
Douglas B. at Voss Hyundai responded on 10/11/2017

Good Morning,

Thank you for your Great review of our service department and team. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Displaying Review 1 - 20 of 1375 in total