Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2515 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.3095233/5Overall Rating 4.3095233/5Overall Rating 4.3095233/5Overall Rating 4.3095233/5rating 4.3095233
Original
Overall Rating 2.2142833/5Overall Rating 2.2142833/5rating 2.2142833rating 2.2142833rating 2.2142833
96% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


Verified Customer
Sugarcrk Township, OH
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019 Category: Service
Nearby
I'm glad to find a Hyundai dealership nearby
Douglas B. from Voss Hyundai responded on 03/18/2019

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Middletown, OH
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Did ok
My service was done in a timely manner
Douglas B. from Voss Hyundai responded on 03/18/2019

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

TD
Thomas D.
Centerville, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Scheduled Service
I am always treated with respect and service is always done correctly and in a timely manner.
Douglas B. from Voss Hyundai responded on 03/15/2019

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Dayton, OH
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent Service
I brought my 2016 Hyundai Accent to Voss Hyundai when my check engine light came on. I had never had service done at Voss Hyundai, but my car was still under warranty and Voss was the closest Hyundai dealership. Voss got my car in quickly and provided a shuttle service back to work so I did not have to wait on my car at the dealership. Everyone I interacted with was friendly and helpful. Should my car require any additional service, I will definitely bring it back to Voss!
Douglas B. from Voss Hyundai responded on 03/15/2019

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will be sure the rest of the team knows how pleased you are with their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Miamisburg, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service
Drop off and pickup was easy.work was done in a timely manner
Douglas B. from Voss Hyundai responded on 03/15/2019

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

WW
William W.
West Chester, OH
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Another great trip
Mark and techs are very professional and know what they’re doing. No surprises
Douglas B. from Voss Hyundai responded on 03/15/2019

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

DK
Donald K.
Sugarcrk Township, OH
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Sevice Review
Mark is absolutely excellent at his job thus to true asset to Voss
Douglas B. from Voss Hyundai responded on 03/15/2019

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Dayton, OH
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Long time customer
The entire staff at Voss Huyundai is outstanding.
Douglas B. from Voss Hyundai responded on 03/13/2019

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business with us and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

JR
Jay R.
Sugarcrk Township, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
customer service
Something as inconvenient as a "recall" notice, for the customer and service dept., this particular Hyundai dealership service dept. has always
taken the time to explain every aspect of the of the repair or service to be done. That doesn't sound like much, but it means a lot for someone
who can lift the hood and then go cross-eyed. I really appreciate that. Sincerely Jay R.
Douglas B. from Voss Hyundai responded on 03/13/2019

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will be sure the team knows how much you appreciate their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Union, OH
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Quick service
Excellent people!
Douglas B. from Voss Hyundai responded on 03/13/2019

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

DD
Dain D.
Sugarcrk Township, OH
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Voss Service
my wife and I both drive Hyundais. Courteous and knowledgeable staff, service done correctly and on time keep us returning. We especially appreciate the loaner car when needed.
Douglas B. from Voss Hyundai responded on 03/12/2019

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

BB
Brooke B.
Miamisburg, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
excellent service department!
Voss did a very good job on my oil change.
Douglas B. from Voss Hyundai responded on 03/11/2019

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Englewood, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Great service
I always experience nothing but the best at Voss Hyundai! I purchased my Tucson at this location and it’s been nothing but a positive experience since 2016. I live in Englewood and although there is a Hyundai dealer much closer to my home, I make the trip to Voss purely based on the fact that I know that I will be satisfied after my visit.
Douglas B. from Voss Hyundai responded on 03/11/2019

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Sugarcrk Township, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Sonata
Excellent service
Douglas B. from Voss Hyundai responded on 03/11/2019

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

MM
Mary M.
Bellbrook, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Great
Fast and complete.
Douglas B. from Voss Hyundai responded on 03/11/2019

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

AJ
Anderson J.
Dayton, OH
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Always satisfied
Everyone is always friendly and very helpful explaining every issue along the way so that there are no surprises. I always leave extremely satisfied.
Douglas B. from Voss Hyundai responded on 03/09/2019

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

RO
Rose O.
Middletown, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Fast and efficient
Appoint was easy to schedule and everything was done with minimal waiting
Douglas B. from Voss Hyundai responded on 03/08/2019

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Miamisburg, OH
2010 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Great job
Answered our questions and solved our problem.
Douglas B. from Voss Hyundai responded on 03/04/2019

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

MH
Mary H.
Dayton, OH
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019 Category: Service
Voss Hyundai Service
Professional and courteous service
Douglas B. from Voss Hyundai responded on 03/04/2019

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

CD
Chantele D.
Newport News, VA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019 Category: Service
Mark at Voss Hyundai, Centerville Ohio
Mark Atwood is a phenomenal Service Manager--I wouldn't go anywhere else but Voss Hyundai. He is always helpful--always honest and only does the work he has to in order to keep my vehicle running great and me safe!
Douglas B. from Voss Hyundai responded on 03/04/2019

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will make sure Mark gets a copy of this so he knows how pleased you are with his service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net