Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

2029 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.20588/5Overall Rating 4.20588/5Overall Rating 4.20588/5Overall Rating 4.20588/5rating 4.20588
Original
Overall Rating 2.21212/5Overall Rating 2.21212/5rating 2.21212rating 2.21212rating 2.21212
96% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Dayton, OH
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Awesome
Always very kind when I take my car in.
Douglas B. from Voss Hyundai responded on 07/20/2018

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Dayton, OH
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Great
Mark and the team at Voss always make you feel appreciated.
Douglas B. from Voss Hyundai responded on 07/20/2018

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Dayton, OH
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Great personnel
On time appointment
Douglas B. from Voss Hyundai responded on 07/20/2018

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

JS
Julie S.
Springboro, OH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Nice people in service department
Thank you for scheduling me quickly.
Douglas B. from Voss Hyundai responded on 07/19/2018

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Douglas B. from Voss Hyundai responded on 07/19/2018

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Dayton, OH
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Happy to switch dealerships to Voss
I'm glad I changed to Voss Hyundai in Centerville! They took care of my vehicle, listened to what my maintenance needs were, and made sure to charge me for ONLY what my vehicle needed. Having previously been underwhelmed by lack of customer service at a previous (and more local) Hyundai dealer, I am really glad that I made the switch to Voss Hyundai. All services provided make the extra drive time worth it. I'm definitely going back to them.
Douglas B. from Voss Hyundai responded on 07/18/2018

Good Afternoon,

Thank you for your Great review. We appreciate your business and value your feedback about our service department and team. We are also glad you made the switch to us.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 

937-428-2448
DougBrush@vossauto.net

VZ
Valerie Z.
Dayton, OH
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Best service
As always, Voss Hyundai service did an outstanding job!
Douglas B. from Voss Hyundai responded on 07/18/2018

Good Morning, 


Thank you for your 5-star review. We appreciate your continued business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

JH
Jean H.
Dayton, OH
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Very courteous and accommodating.
Appreciate having my car picked up at home as i am unable to take it to the shop by myself.
Douglas B. from Voss Hyundai responded on 07/18/2018

 Good Morning,


Thank you for your 5-star review. We appreciate your business and value your feedback about your service experience.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

BC
Bryan C.
Dayton, OH
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Fast Service & Excellent Service
Took car in for a lot of small issues. They fixed every problem, fast service, great price and the staff was super friendly.
Douglas B. from Voss Hyundai responded on 07/18/2018

 Good Morning,


Thank you for your 5-star review. We appreciate your business.

I will be sure to let the team know how pleased you are with their service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

FL
Frank L.
Farmersville, OH
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great people Great service
Always helpful, friendly,
Douglas B. from Voss Hyundai responded on 07/18/2018

 Good Morning,


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Dayton, OH
2016 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Great customer service
Everyone is always kind and curtious . They explain things clearly so you can understand . I fid not buy my car here only because they did not have the one I wanted at that time and needed it ASAP, but always have brought it to Voss for service . I trust them . Great job Voss Hyundai !
Douglas B. from Voss Hyundai responded on 07/17/2018

Good Afternoon,
 

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself of any of the team know if you have any questions about the service that we completed.

 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

CP
Carol P.
Dayton, OH
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
CP’s Review
Area is clean & organized. The service associates listen to my concerns and /or needs each time.
Douglas B. from Voss Hyundai responded on 07/17/2018

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Germantown, OH
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Excellent service
Quick and easy service
Douglas B. from Voss Hyundai responded on 07/17/2018

Good Afternoon,

     Thank you for your Great review, we appreciate your business with us.

Please let us know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

SD
Susan D.
Dayton, OH
2003 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Trusting Service
I always trust the service reps and their recommendations of what needs tob done with my vehicle 🚗
Douglas B. from Voss Hyundai responded on 07/17/2018

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

TJ
Tim J.
Dayton, OH
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Best dealership service I have ever worked with
On the fly, I called to see if Justin could fit me in for an oil change. He got right back to me and let me know I could come in at 3:00 PM. that same day. After a brief wait, the oil change was done and I was on my way. I appreciate the personal, friendly courteous and efficient treatment I always get from Mark, Justin and Steve. They find time for my questions and making servicing my autos a pleasure there at Voss Hyundai.
Douglas B. from Voss Hyundai responded on 07/16/2018

Good Afternoon,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

I will be sure and let the rest of the team know how pleased you are with their service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

MA
Mary A.
Englewood, OH
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Customer Service
Mark is very friendly and helpful. Mary A.
Douglas B. from Voss Hyundai responded on 07/16/2018

 Good Morning,


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

CK
Christopher K.
Springboro, OH
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Awesome.
I always take my cars back to Voss. Mark has helped us out so much over the years. This place is Awesome and they know what is happening with your car. Please take your car to Viss and let the great people take care of you.
Douglas B. from Voss Hyundai responded on 07/16/2018

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

EJ
Ethel J.
Dayton, OH
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
The staff/technicians aredeinitely professional and customer focused. Always a good experience for me!
People are helpful and customer oriented, especially the Service Dept. As always Mark Atwood is the greatest!. He is professional, knowledgeable and customer focused, truly a significant asset to Hyundai business. Not just to me, but I have observed his dealings with other customers and he is always exceptional!
Douglas B. from Voss Hyundai responded on 07/16/2018

Good Morning,

Thank you for your Great review and continued business with us. We appreciate you taking the time to provide us with your feedback.

I will be sure and let Mark know how pleased you are with his service.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

EO
Ester O.
Dayton, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service was good the gentleman that assisted was very good.
The appointment was on time did not wait
Douglas B. from Voss Hyundai responded on 07/11/2018

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will be sure and let Justin know how pleased you are.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

KJ
Keith J.
Dayton, OH
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Responsive Service
Mark Atwood and Steven were both awesome to work with. They fast, thorough and made me feel like I was the only customer there. They were awesome!
Keith Jenkins
Douglas B. from Voss Hyundai responded on 07/11/2018

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Verified Customer
Dayton, OH
2018 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
service dept
usually great customer service. friendly and professional staff.
Douglas B. from Voss Hyundai responded on 07/11/2018

Good Morning,
    
     Thank you for your business and for your feedback about your service visit. We are getting ready to redo the waiting are to make it larger and will be adding in additional TV's that way we can offer more channels. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net