Wappingers Auto Tech Inc

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

42 Reviews

98% Would Recommend
Latest Review about 2 years ago

Reviews


RL
Ryan L.
New York
Kia Forte Koup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2016 Category: Service
Ryan said this business was awesome. They told him exactly what was going on with his vehicle and how much it would cost to fix. So when they fixed his vehicle he did not have any issues. He recommends all of his friends to them.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
Wappingers Falls, NY
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2016 Category: Service
Dave said the service was fine.
This review was collected via phone interview by Customer Research Inc.

AB
Aimee B.
Wappingers Falls, NY
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016 Category: Service
Spoke with David. He said the employees of this business did what they promised they would do, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KD
Kristie D.
Wappingers Falls, NY
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Kristie said the service was quick and she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

DJ
Dania J.
Wappingers Falls, NY
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2016 Category: Service
Dania said the business was good and they did what was asked.
This review was collected via phone interview by Customer Research Inc.

AA
Alfonso A.
Hopewell Junction, NY
Saturn Vue
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2016
Tha location and timely service.
Good service each time I have time I have brought one of my cars on.

ML
Michael L.
Poughquag, NY
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Michael said they were very good. He is very happy with the service and he would highly recommend this business.
This review was collected via phone interview by Customer Research Inc.

DD
Dom D.
Hopewell Junction, NY
Subaru Forester
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/15/2016
Most Horrible Auto Service Ever
The shop held my elderly mother's 2007 Subaru for a total of 16 days and charged her $1,154.86 and NEVER fixed the problem, in fact the car runs worse now! Vehicle was running rough and occasionally stalling out, now it stalls out frequently!! Vehicle only has 64K miles, they claimed a "Tune Up" was needed and replaced plugs and wires, looking over service history the plugs and wires were replaced just 2 years ago at 47K miles! They also replaced belts, filters and valves all of which they said would fix he problem. When this didn't work they 'discovered' it was a problem with an EGR valve and charged another $407. When this didn't fix the problem, they sent it to a Subaru dealer who diagnosed the problem as an valve guide issue with the exhaust. Clearly Wappingers Auto Tech did not know what they were doing and wasted much time and money. I took all my vehicles to "The Brake Shop" which Wappingers Auto replaced and over the past 5 years I did not spend $1,100 total nor ever wait for more than a day for my car, let alone 16 days The employees here are very nice and pleasant, but I think they are in over their heads, I definitely will not return nor recommend this place.

RG
Ron G.
Beacon, NY
Volvo S70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2016 Category: Service
Ron said everything worked well with the business.
This review was collected via phone interview by Customer Research Inc.

CV
Chris V.
Fishkill, NY
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016 Category: Service
Chris said this business diagnosed his vehicle and was able to tell him everything that was wrong with his vehicle. All of this and the repair was done very reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JR
Jay R.
Wappingers Falls, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016 Category: Service
Jay said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Putnam Valley, NY
Ford Thunderbird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2016
Great customer service
Their customer service is excellent. I needed a NYS Inspection which was over due and Regina got me in without an appointment and did not have to wait.

SS
Susan S.
Wappingers Falls, NY
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Susan said every time she goes to this business, they take care of her and the service is good.
This review was collected via phone interview by Customer Research Inc.

WM
Walter M.
Wappingers Falls, NY
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Walter said this business has always treated him well and bends over backwards for him.
This review was collected via phone interview by Customer Research Inc.

JO
Joseph O.
Walden, NY
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Joseph said the business was polite and willing to talk with him.
This review was collected via phone interview by Customer Research Inc.

DL
Dennis L.
Stormville, NY
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Great service as always - quick and efficient
Took me in right away - fixed my problem in a half hour

JR
Jasper R.
Poughkeepsie, NY
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016 Category: Service
Jasper said this business was pretty fast and convenient.
This review was collected via phone interview by Customer Research Inc.

GD
George D.
Wappingers Falls, NY
Volkswagen Golf
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
George said he has been using the business for about two years. He has never felt taken advantage of and has always received good service.
This review was collected via phone interview by Customer Research Inc.

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Stetson H.
Ossining, NY
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016 Category: Service
Stetson said they do a very good job and the prices are great, extremely competitive. They have good mechanics and the customer service is great.
This review was collected via phone interview by Customer Research Inc.

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Adrian C.
Hopewell Junction, NY
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2016 Category: Service
Spoke with Loren. She said she had to call 3 times just to be able to pay her bill.
This review was collected via phone interview by Customer Research Inc.

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