Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1298 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.6571443/5Overall Rating 4.6571443/5Overall Rating 4.6571443/5Overall Rating 4.6571443/5rating 4.6571443
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
97% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


Verified Customer
Houston, PA
2018 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
No one let me know what they were doing to my car. My car was washed when it was returned but is was washed poorly.
I give it 3 stars
ROBERT S P. from Washington Hyundai responded on 10/23/2018

Sorry to hear about the poor car wash , The machine is due for servicing and is scheduled . An update was performed for the engine control unit for the warning lamps that had come on in the past. If you have any other questions , Please don't hesitate to call. Have a great day !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SC
Sandra C.
Washington, PA
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Excellent Service
The service department is excellent. Everyone is very nice. I definitely recommend Washington Hyundai to purchase a car and get it serviced.
ROBERT S P. from Washington Hyundai responded on 10/22/2018

Thank you for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JS
John S.
Hickory, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
quick
my oil change was quick and reasonable
ROBERT S P. from Washington Hyundai responded on 10/22/2018

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DS
David S.
Clarksville, PA
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Never any problems with this dealership
Easy to make an appointment, easy check-in, quick service.
ROBERT S P. from Washington Hyundai responded on 10/22/2018

Thank you very much for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DB
Donald B.
Washington, PA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Perfect
Fantastic customer service!!!.
ROBERT S P. from Washington Hyundai responded on 10/22/2018

Thanks for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

CB
Caroline B.
Pittsburgh, PA
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Hyundai Service
Great service. Great team.
ROBERT S P. from Washington Hyundai responded on 10/22/2018

Thank you for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Canonsburg, PA
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service
Always great service.
ROBERT S P. from Washington Hyundai responded on 10/19/2018

Thank you for the wonderful review ! Have a nice weekend

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DK
Debra K.
Canonsburg, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Quick Service
My car was towed to Washington Hyundai after the engine overheated. I used the Hyundai Roadside Assistance which cost me nothing. The car was diagnosed and repaired quickly. I liked that I was kept informed during the process and was able to pick it up a day earlier than expected.
ROBERT S P. from Washington Hyundai responded on 10/18/2018

Thank you for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

PG
Patricia G.
Canonsburg, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great Service!
Service dept. is always efficient and nice to deal with.
ROBERT S P. from Washington Hyundai responded on 10/18/2018

Thank you for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SG
Sherry G.
Canonsburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Awesome service
I took my car in for pads and rotors. From George the shuttle driver to Greg to everyone involved it was a great experience.
ROBERT S P. from Washington Hyundai responded on 10/17/2018

Thank you very much for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SG
Sheryll G.
Canonsburg, PA
2015 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2018 Category: Service
You suck.
You suck.
ROBERT S P. from Washington Hyundai responded on 10/17/2018

I would like more information about your last visit , Please call me at 724 222-2213 at your earliest convenience. Thank you

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Cecil, PA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Survey
Do not keep sending me these surveys for a simple oil change
ROBERT S P. from Washington Hyundai responded on 10/16/2018

Thank you for taking the time to complete the review ! We like to hear when we do well and if we have failed in some way , This is the only way we will know. Thanks again , See you next visit.

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Washington, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Happy
Great Service!
ROBERT S P. from Washington Hyundai responded on 10/16/2018

Thank you for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

PF
Paul F.
Canonsburg, PA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Great Service
Great service. The employees treat you like family. I have had my 2018 Tucson Sport serviced here since I purchased it and all visits have been great experiences.
ROBERT S P. from Washington Hyundai responded on 10/15/2018

Thank you very much for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

MO
Mary O.
Canonsburg, PA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
always excellent service
The service department at Hyundai are always there to help and do a excellent job. They know exactly what your car needs and takes care of it.
ROBERT S P. from Washington Hyundai responded on 10/15/2018

Thanks for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SZ
Sandra Z.
Pittsburgh, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Service with a smile.
Carole is always smiling and efficient. When I have to visit the service area she is a pleasure to work with in dealing with any situation.
ROBERT S P. from Washington Hyundai responded on 10/15/2018

Thank you for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

AC
Ann C.
Washington, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Professional and courteous
Professional and courteous
ROBERT S P. from Washington Hyundai responded on 10/12/2018

Thank you very much for the wonderful review ! Have a great weekend

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Washington, PA
2010 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Excellent
Always helpful and fair
ROBERT S P. from Washington Hyundai responded on 10/12/2018

Thank you for the wonderful review ! Have a nice weekend

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SJ
Stephen J.
Canonsburg, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Fast reliable service
My service was completed fast and thorough
ROBERT S P. from Washington Hyundai responded on 10/10/2018

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JV
Jenny V.
Canonsburg, PA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
The shuttle service
Great service
ROBERT S P. from Washington Hyundai responded on 10/09/2018

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net