ReScore Reviews™ (27)

ReScore
Overall Rating 4.5925944/5Overall Rating 4.5925944/5Overall Rating 4.5925944/5Overall Rating 4.5925944/5rating 4.5925944
Original
Overall Rating 2.37037/5Overall Rating 2.37037/5rating 2.37037rating 2.37037rating 2.37037
97% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Robert S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Star Value & customer service! "
Great SUV! Have owned BMWs & Toyotas, my wife is very happy with SUV! Kudos to Hyundai....& dealership!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/18/2017 07:25 AM
Mary G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy of the attentent"
Always courtius when we receive service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 02:44 PM
Robert S P. at Washington Hyundai responded on 11/16/2017

Thanks for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time and friendly"
Great service ,friendly
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:15 PM
Robert S P. at Washington Hyundai responded on 11/16/2017

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Charla W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
I got there 10 minutes before my appointment, they took me immediately. I was the only one in the waiting room and was able to get some things done in a peaceful atmosphere. Only wish that their coffee was IN the waiting room, not around the corner in the showroom. They even sent me off with a bag of cookies!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:00 PM
Robert S P. at Washington Hyundai responded on 11/16/2017

Thank you for the great review ! I'm glad you enjoyed the cookies . Have a nice Holiday

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
friendly and helpful
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 06:35 PM
Robert S P. at Washington Hyundai responded on 11/14/2017

Thanks for the wonderful review ! Have a great day

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Edward C. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great customer service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/12/2017 05:03 PM
Robert S P. at Washington Hyundai responded on 11/13/2017

Thank you for the wonderful review ! Have a great day

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
William N. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, minimal time waitng"
Good
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 12:14 PM
Robert S P. at Washington Hyundai responded on 11/13/2017

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service"
Great service. Friendly and reliable.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/10/2017 10:44 AM
Robert S P. at Washington Hyundai responded on 11/10/2017

Thanks for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Jessica Z. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer experience "
My service is always excellent...I usually have to bring my children and the employees always are extremely friendly and accomilatting while we are waiting
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/09/2017 07:22 PM
Robert S P. at Washington Hyundai responded on 11/10/2017

Thank you very much for the wonderful review ! Have a great weekend

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
JOANN L. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
From the immediate greeting and papers being prepared, to service being completed even before time estimated, everything was professional. I appreciate the great service I receive there!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:38 AM
Robert S P. at Washington Hyundai responded on 11/09/2017

Thanks for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
James H D. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place to get your Hyundai serviced"
I appreciate the ease of getting my service scheduled, and the friendly, courteous service I receive. Also, it gives me a chance to touch base with my salesperson, who is always delightful and full of information.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:25 AM
Robert S P. at Washington Hyundai responded on 11/09/2017

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice waiting area although small, and convenient location"
The staff are courteous, professional, and listen to what are your concerns.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/09/2017 05:46 AM
Robert S P. at Washington Hyundai responded on 11/09/2017

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Michelle C. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine service"
went in for routine oil change, very considerate of time and budget
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/08/2017 06:29 PM
Robert S P. at Washington Hyundai responded on 11/09/2017

Thanks for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Anthony T. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Washington Hyundai always provides fast, quality and affordable service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 11:38 AM
Robert S P. at Washington Hyundai responded on 11/08/2017

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Robert M. on 11/07/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly, efficient operation"
outstanding, we own three hyundai autos, and have had great service since our first purchase in 2007. no reason to go anywhere else for our cars!!
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/07/2017 06:47 PM
Robert S P. at Washington Hyundai responded on 11/08/2017

Thanks for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Sandra B. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Unexpected service "
I had unexpected engine light problem and I got in within the same day. Unfortunately it was not covered under the warranty. Not only did they find the issue, but also found another issue which was corrected and was under warranty (which would have been very costly). Staff was very courteous and explained in detail the maintenance done.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/07/2017 06:12 PM
Robert S P. at Washington Hyundai responded on 11/08/2017

Thank you very much for the wonderful review ! Have a great day

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
David S. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Great friendly service done quickly and efficiently.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/07/2017 01:00 PM
Robert S P. at Washington Hyundai responded on 11/07/2017

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Wilma L. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go above and beyond to make u glad u r customer"
Great customer service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 08:11 AM
Robert S P. at Washington Hyundai responded on 11/07/2017

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Brian S. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!!"
Fast and efficient service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/06/2017 02:22 PM
Robert S P. at Washington Hyundai responded on 11/07/2017

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
Sherri W. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, friendly and fast!"
Service is always friendly and ready to listen!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/05/2017 09:48 AM
Robert S P. at Washington Hyundai responded on 11/06/2017

See you next visit , Thanks for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net
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