Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1402 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.6842092/5Overall Rating 4.6842092/5Overall Rating 4.6842092/5Overall Rating 4.6842092/5rating 4.6842092
Original
Overall Rating 2.4210532/5Overall Rating 2.4210532/5rating 2.4210532rating 2.4210532rating 2.4210532
97% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


MF
Marie F.
Washington, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Service at Hyundai
Excellent service, understanding staff and a pleasure to deal with at all times.

JG
Judith G.
Charleroi, PA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
great service
great service and friendly people

DW
Dennis W.
Washington, PA
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Good service
They always explain what needs to be done and the cost. Always polite and seem to be in a good mood. Have always been satisfied with the work that was done.

Verified Customer
Washington, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Quick
Quick service and friendly
ROBERT S P. from Washington Hyundai responded on 01/18/2019

Thank you for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

CW
Christina W.
Clairton, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Christina W
Quality, quick service every time!
ROBERT S P. from Washington Hyundai responded on 01/15/2019

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

MH
Marjorie H.
Houston, PA
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
oil change
It was just an oil change that turned into also replacing a headlight bulb. The work was done quickly while I waited.
ROBERT S P. from Washington Hyundai responded on 01/15/2019

Thank you very much for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Mc Murray, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
service appraisal
The staff were professional, courteous and helpful.
ROBERT S P. from Washington Hyundai responded on 01/14/2019

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

NH
Nadine H.
Washington, PA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Nadine Harley
The service department is efficient and gets me in and out in a reasonable length of time.
ROBERT S P. from Washington Hyundai responded on 01/14/2019

Thanks for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DA
Donald A.
Mc Murray, PA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent service
Friendly personal service
ROBERT S P. from Washington Hyundai responded on 01/11/2019

Thank you for the great review ! 

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JD
James D.
Canonsburg, PA
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Very efficient and ready to help
Anytime I have a problem they are able to help and do a great job. I will shop here for my next new car.
ROBERT S P. from Washington Hyundai responded on 01/11/2019

Thank you very much for the great review ! We are always willing to help when we can . See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

CS
Clifford S.
Monessen, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
The service dept
They are the best
ROBERT S P. from Washington Hyundai responded on 01/11/2019

Thank you very much for the great review ! Have a nice weekend and we will see you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Washington, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service, caring people
Great
ROBERT S P. from Washington Hyundai responded on 01/11/2019

Thank you very much for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SC
Sandra C.
Washington, PA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Great car service!
Washing Hyundai is a great place to buy a car. Yvonne, who is in sales, sold me my car. She is friendly, super nice and knowledgeable in sales. The service dept is excellent. That is extremely important to me when buying a car. I want great service on my car and that is exactly what you get at Washington Hyundai. The service for my car is Excellent and the personnel at the desk is nice when handling your service needs!
ROBERT S P. from Washington Hyundai responded on 01/10/2019

Thanks for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JM
John M.
Mc Donald, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
friendly staff
everyone lets you know everything about your car
ROBERT S P. from Washington Hyundai responded on 01/09/2019

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

GO
George O.
Carnegie, PA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Always so helpful and friendly.
We
ROBERT S P. from Washington Hyundai responded on 01/08/2019

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

BA
Brandon A.
Ellsworth, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
The service/people
N/A
ROBERT S P. from Washington Hyundai responded on 01/08/2019

Thanks for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JD
James D.
Washington, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Dealership is modern and clean and whole staff is friendly and helpful with any questions
Dropped the car off for state inspection and tires rotated and for a recall. They called and told me what the car needs for inspection and what it will cost, I told them to go ahead and make the repairs. It was done when they said it would be finished.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2019 Category: Service
Dealership is modern and clean and whole staff is friendly and helpful with any questions
Dropped the car off for state inspection and tires rotated and a recall. They called and said what the car needs for inspection, told them to go ahead and make the repairs. It was done when they said it would be finished.
ROBERT S P. from Washington Hyundai responded on 01/07/2019

Thank you for taking the time to speak with me today ! If you need anything in the future, don't hesitate to call me. Thanks !!

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

KM
Kelly M.
Washington, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
freindly workers and alway solves my problems
always solves my problems and at a good price
ROBERT S P. from Washington Hyundai responded on 01/04/2019

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

FS
Frank S.
Washington, PA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
ReReviee
After consulting with manager I am now satisfied

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/04/2019 Category: Service
Pricey
A little too expensive
ROBERT S P. from Washington Hyundai responded on 01/04/2019

Thank you for taking the time to speak with me this morning. I understand vehicles can be expensive to repair at times and that's why we took the time to diagnose the evaporative leak for you at no charge. Greg does a wonderful job explaining the vehicles needs to our customers and it is odd to see his score less than a 5  star. If you have any questions , Please don't hesitate to call me directly. Thanks !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

WA
Walter A.
Bentleyville, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
No Appointment-No Problem
I always make a service appointment but this time my inspection on car was out of date and I failed to notice for 3 months. I took a chance and arrived at dealership at 8 AM. Without hesitation I received the usual great welcome but the service staff and my car was written up for the needed inspection with oil change that also just needed done. In about 1 hour it was done, car washed and on my way. Without a doubt the staff and service technicians went above and beyond. This dealership, and I trust they do, appreciate the quality of employees they have and how much they contribute to keeping repeat customers.
ROBERT S P. from Washington Hyundai responded on 01/03/2019

We always do our best to handle our customers as quick as possible regardless of the issue . Thank you very much for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net