Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1326 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.6666681/5Overall Rating 4.6666681/5Overall Rating 4.6666681/5Overall Rating 4.6666681/5rating 4.6666681
Original
Overall Rating 2.3888875/5Overall Rating 2.3888875/5rating 2.3888875rating 2.3888875rating 2.3888875
97% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


EM
Edward M.
Champion, PA
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Wonderful
Allways excellent service

RB
Richard B.
Slovan, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Fast , courteous service.
As usual , I received the best service that I could expect.
ROBERT S P. from Washington Hyundai responded on 11/14/2018

Thanks for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

KS
Kenneth S.
Charleroi, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Car inspection and registration
Made an appointment for 10:00am and was out the door by 10:40am. Great!
ROBERT S P. from Washington Hyundai responded on 11/14/2018

Thank you very much for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Washington, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Transmission change
My car needed a new transmission. They were awesome about the rental and had the shuttle pick me up and take me to the dealership so that i could use my rental.
ROBERT S P. from Washington Hyundai responded on 11/13/2018

Thank you for the great review ! We try to make every visit as easy as possible for our customers

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Mc Donald, PA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service and courtesy
I've always had excellent and timely service. Staff is always courteous and helpful
ROBERT S P. from Washington Hyundai responded on 11/13/2018

Thank you for the wonderful review ! Have a great day

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JA
Jean A.
Washington, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Friendly
The staff is very friendly and helpful.
ROBERT S P. from Washington Hyundai responded on 11/13/2018

Thanks for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Monongahela, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great
Great fast service took my vehicle right in and finished it earlier than expected
ROBERT S P. from Washington Hyundai responded on 11/13/2018

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Claysville, PA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Timely & Competent
They quickly performed a brake service and state inspection all in less that an hour. Great job.
ROBERT S P. from Washington Hyundai responded on 11/13/2018

Thank you for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DA
Donald A.
Mc Murray, PA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great service
Greg provides professional and friendly service
ROBERT S P. from Washington Hyundai responded on 11/13/2018

Thank you for the great review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

GC
Georgia C.
Canonsburg, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Transmission Issue, oil change and recall service
We love dealing with the local dealer and service department. We do not have any issue or problem with them. We do have an issue with the ongoing transmission hesitation and transmission chatter that we have experienced about twice every 10 weeks. (Reason for the class action litigation against Hyundai. The service department has supported us all the way thru this issue and could do no more. This is the 4th new Hyundai we have bought form the dealer. If this issue is not addressed we will not be buying a 5th!

We cannot recommend this business because of the BRAND issue (not dealer).
ROBERT S P. from Washington Hyundai responded on 11/10/2018

Thank you for the review! 

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

AC
Annette C.
Fayette City, PA
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Mixed Review
The staff at Washington Hyundai were polite and helpful, repair took much longer than expected and no loaner car available. However, once repairs were completed, the car was working well
ROBERT S P. from Washington Hyundai responded on 11/10/2018

Thank you very much for the great review!

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

RF
Robert F.
Washington, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
great service
always good service
ROBERT S P. from Washington Hyundai responded on 11/07/2018

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DL
Douglas L.
Washington, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Service
Prompt service
ROBERT S P. from Washington Hyundai responded on 11/06/2018

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

AL
Austin L.
Washington, PA
2009 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/06/2018 Category: Service
Fixed stem leakage on tire
I got an appointment for the very next day and technician save me money by considering options.
ROBERT S P. from Washington Hyundai responded on 11/06/2018

Thank you for taking the time to speak with me today . I'm glad everything went well during your visit . If you have any questions , don't hesitate to call me

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

CF
Carl F.
Eighty Four, PA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
The usual thing!
As usual great service and great people. Never have a problem. They service your vehicle when they say they will, they do a great job and theyʻre nice and professional. If something is wrong during the service they let you know before they continue the repair. We are spoiled by their service, commitment to good work and great service!!
ROBERT S P. from Washington Hyundai responded on 11/06/2018

Thank you very much for the wonderful review ! Have a great day

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

KO
Kimberly O.
Washington, PA
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Friendly atmosphere and great service
I would and have recommended the Washington Hyundai to my friends and family.
ROBERT S P. from Washington Hyundai responded on 11/05/2018

Thank you for the wonderful review !   

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

EW
Elaine W.
Washington, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Always great
Always professional and friendly and Honest.
ROBERT S P. from Washington Hyundai responded on 11/05/2018

Thanks for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

WL
Wilma L.
Mc Donald, PA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
My review
They r great!
ROBERT S P. from Washington Hyundai responded on 11/05/2018

Thank you very much for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JH
John H.
Butler, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Quick Turn Around
Was in and out within one hour for the airbag control unit recall.
ROBERT S P. from Washington Hyundai responded on 11/01/2018

Thanks for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DW
Dennis W.
Washington, PA
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Friendly and professional
All good, except for the waiting area coffee. That needs a major upgrade!
ROBERT S P. from Washington Hyundai responded on 11/01/2018

Thank you for the feedback . We can only improve when we know from our customers when we fall short of their expectations. Thank you very much for the great score for the employees that helped you !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net