Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 1769 Reviews )

ReScore Reviews™ (51)

ReScore
Overall Rating 4.7450961/5Overall Rating 4.7450961/5Overall Rating 4.7450961/5Overall Rating 4.7450961/5rating 4.7450961
Original
Overall Rating 2.4117647/5Overall Rating 2.4117647/5rating 2.4117647rating 2.4117647rating 2.4117647
97% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


LS
Lisa S.
Washington, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
The staff
The staff is always nice and professional and they also make you feel comfortable

Verified Customer
Bridgeville, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Customer Service.
See above.
ROBERT S P. from Washington Hyundai responded on 11/15/2019

Thank you very much for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Bridgeville, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
recent service
Washington Hyundai always takes great care of my car when I bring it in for service. The people are wonderful.
ROBERT S P. from Washington Hyundai responded on 11/13/2019

Thank you very much for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DR
Diana R.
Washington, PA
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great service
Fast service professional service great pricing for parts also very friendly service staff
ROBERT S P. from Washington Hyundai responded on 11/11/2019

Thank you very much for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

RC
Raymond C.
Bethel Park, PA
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
1st service experience at hyundai
They did and provided everything i was promised during the sale of the car.
ROBERT S P. from Washington Hyundai responded on 11/11/2019

Thank you for the 5 star rating ! I'm not sure why the recommend was marked "no" but if there is anything that I can do to help, Please let me know. Thank you

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

JP
Jeffrey P.
Venetia, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great Service
There sales and service department does a great job !
ROBERT S P. from Washington Hyundai responded on 11/08/2019

Thank you for the wonderful review ! Have a nice weekend

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SB
Sandra B.
New Eagle, PA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Excellent service dept
I have 2 Hyundai vehicles, 2011 Santa Fe and a 2019 Sonota and will continue to purchase my future cars from them, they have the best service department! Very professional and honest. I would highly recommend them!
ROBERT S P. from Washington Hyundai responded on 11/07/2019

Thank you so much for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

RW
Richard W.
Canonsburg, PA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Service review
The service lady is great and takes care of everything very fast and efficiently and is very friendly.
ROBERT S P. from Washington Hyundai responded on 11/07/2019

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

WL
Wayne L.
Mc Donald, PA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Excellent
Excellent service
ROBERT S P. from Washington Hyundai responded on 11/06/2019

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

DW
Dennis W.
Washington, PA
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Professional
Good service.
ROBERT S P. from Washington Hyundai responded on 11/05/2019

Thank you for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Houston, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Quick Service
Service was great. I was in and out very quickly.
ROBERT S P. from Washington Hyundai responded on 11/04/2019

Thank you very much for the wonderful review ! 

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

PJ
Pamela J.
Washington, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Washington Hyundai
Overall great service in a timely manner. I felt the service advisor was not very friendly when I arrived bit was much more friendly when I was leaving.
ROBERT S P. from Washington Hyundai responded on 11/04/2019

Thank you for the review ! Have a great day

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

CO
Cynthia O.
Pittsburgh, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Great service
The service staff T the Washington locate is excelkent
ROBERT S P. from Washington Hyundai responded on 11/04/2019

Thank you for the great review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

PF
Paul F.
Canonsburg, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Freindly Atmosphere, Timely Service & Detailed Workmanship.
Washington Hyundai, as long as I have been dealing with them have had a friendly atmosphere, timely service & detailed workmanship when providing service to my 2018 Tucson Sport.
ROBERT S P. from Washington Hyundai responded on 11/04/2019

Thank you very much for the wonderful review !

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

RR
Ronald R.
Washington, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
7500 Mile Service
Clear notices when service is required. You know exactly what needs done and what it will cost for options. Service personnel are expecting you and know what you selected. They review the work order and promptly render the service. Same person on the way in and at payment time. You don't have to try and find the payment office who doesn't know where your car may be. Car is waiting just outside of the door you came in. It is washed, if I agreed to have that done. Wi Fi available while you wait.
ROBERT S P. from Washington Hyundai responded on 10/29/2019

Thank you so much for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

Verified Customer
Mc Murray, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
service
As always the staff are courteous, professional and knowledgeable.
ROBERT S P. from Washington Hyundai responded on 10/29/2019

Thank you very much for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

GC
George C.
Washington, PA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
WASHPA Hyundai
I have had my car serviced here since I purchased it two years ago. It is still running great. Every appointment I have made was on time and the work completed in a timely manor. I have never had any problems with the work or the service techs. I gladly recommend Washington Hyundai to everyone.
ROBERT S P. from Washington Hyundai responded on 10/28/2019

Thank you very much for the wonderful review ! See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

SK
Stephanie K.
Venetia, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Service on Sonata
Service on my Sonata was a good experience. Service writer was knowledgeable and very friendly. I will be returning for any future work that is needed on my car.

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/25/2019 Category: Service
PGreat service
Good service and friendly staff
ROBERT S P. from Washington Hyundai responded on 10/25/2019

It looks like you were pleased with the service visit. Anything less than 5 stars is failing for the team. Monday , I will call you to find out if anything could've been done better. I will open the review for a re-score if this was just a mistake. Have a great weekend and I will talk to you Monday.

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

MH
Michael H.
Mc Murray, PA
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Washington Hyundai
Friendly, courteous staff and good services!
ROBERT S P. from Washington Hyundai responded on 10/25/2019

Thanks for the wonderful review! Have a great weekend

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net

KW
Keith W.
Washington, PA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Karol Moorhead!
Karol was FANTASTIC!!! She went out of her way , Above & Beyond, to make sure I was taken care of!
ROBERT S P. from Washington Hyundai responded on 10/25/2019

Thank you for the great review! Karol does a wonderful job for our customers. See you next visit

Bob Pahler
Service Manager
Washington Hyundai
bpahler@washingtonautomall.net