business image

Waterloo Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(658 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns. Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(618) 939-5855

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
622 N Market Street Waterloo, IL 62298-1012

Affiliations

AAA - Approved Auto Repair
ASE
Waterloo Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(658 Reviews)

JG
Judy G.
Waterloo, IL
Buick Rendezvous CX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2026
verified customerVerified Customer
10
Excellent service
Every chance I get I recommend Waterloo Automotive to everyone I know. They are very knowledgeable and trustworthy. I appreciate the fact that they are very good at explaining what they will be doing on my vehicle when I bring my vehicle in for service.
Josh W. from Waterloo Automotive responded on 07/02/2026 10:26 AM

We love hearing from happy guests! Your trust and confidence in us mean the world. It's always our goal to make sure you know what's happening under the hood, and we appreciate you mentioning our effort to keep the communication clear. Thank you for spreading the word—it's fantastic to have such enthusiastic advocates in our community. 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.