Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

1185 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 3.3333367/5Overall Rating 3.3333367/5Overall Rating 3.3333367/5rating 3.3333367rating 3.3333367
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Wayne, NJ
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Service Department
Anthony my service adviser is terrific.

ML
Michael L.
West Orange, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Great service
Great service. Good people. Understood my needs.
Rob S. from Wayne Auto Mall Hyundai responded on 08/13/2018

thank you for the 5 star review and the kind words !!!!!!

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

NK
Nellie K.
Clifton, NJ
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Knowledgeable, helpful, courteous perdonnel
Very satisfied with service and recommendations for upkeep of car. Was advised that I have a recall item and since I’m here it will be done at same time.
Rob S. from Wayne Auto Mall Hyundai responded on 08/13/2018

thank you for the feed back we appreciate the positive feed back 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

MS
Matthew S.
Belleville, NJ
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Fast and friendly
Took it for oil change and to complete a few recall jobs. Staff was very nice and service done faster than time quoted. Couldn’t have been better!
Rob S. from Wayne Auto Mall Hyundai responded on 08/13/2018

thank you for the 5 star review!!! i am  very happy thank you had great experience with us  

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

RS
Robert S.
Wharton, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Everything was great
Michele was great!!!!!!!
Rob S. from Wayne Auto Mall Hyundai responded on 08/09/2018

thank you for the 5 star review we hope to see you in the future!!!!!

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

Verified Customer
Chatham, NJ
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great Service
Their service is great.
Rob S. from Wayne Auto Mall Hyundai responded on 08/08/2018

thank you for the 5 star review and the kind words 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

DB
David B.
Wayne, NJ
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Michille in Service
Michelle, provide me with excellent service and kept me informed every step of the way.
Rob S. from Wayne Auto Mall Hyundai responded on 08/08/2018

thank you for the 5 star review your feed back is valuable to our dealer ship 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

SV
Susan V.
Pompton Lakes, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
25000 oil change
Always good help Always friendly
Rob S. from Wayne Auto Mall Hyundai responded on 08/07/2018

thank you for the kind words  

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

Verified Customer
Wayne, NJ
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Awesome service
Wayne auto mall Hyundai gets a thumbs up every time!
Rob S. from Wayne Auto Mall Hyundai responded on 08/06/2018

thank you so much for the great review!!!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

DM
Deb M.
Pompton Plains, NJ
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Service people were excellent!
Friendly, knowledgeable, funny!
Rob S. from Wayne Auto Mall Hyundai responded on 08/06/2018

we always appreciate positive feedback from our customers 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

Verified Customer
Oakland, NJ
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Friendly great service
Excellent
Rob S. from Wayne Auto Mall Hyundai responded on 08/06/2018

thank you for the great review!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

NT
Nancy T.
Paterson, NJ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Excellent service inside and out
Excellent service, as usual.
Rob S. from Wayne Auto Mall Hyundai responded on 08/06/2018

thank you for great review!!!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

FJ
Foti J.
Nutley, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Terrific service and great customer service
My vehicle was towed to the dealership due to it’s inability to start.
After a complete inspection the mechanics were able to diagnose that the battery had an internal failure of three of the six cells. They
Replaced the battery and washed the car, and even drove down to my house to pick me up because I had no way of getting there.
That’s why I have always purchased Hyundai. Great car, great service.
Rob S. from Wayne Auto Mall Hyundai responded on 08/06/2018

we are so glad your experience here was positive one!!!!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

Verified Customer
Paterson, NJ
2016 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/03/2018 Category: Service
Bad Service
Shame on Hyundai to provide this bad Auto Service and it is the worst deal with this bad car dealer

Overall Rating 1/5rating 1rating 1rating 1rating 1
08/03/2018 Category: Service
Greedy Company
Expensive parts
Rob S. from Wayne Auto Mall Hyundai responded on 08/06/2018

i do apologize for your visit with us i do understand that the parts are very expensive how ever with the parts they do come with a one year 12,000 mile warranty and also the peace of mind of having a factory trained platinum technician working on the vehicle if you have any questions please feel free to give me a call and we can gladly go over any of your concerns 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

DB
Dennis B.
Kinnelon, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Friendly and professional staff!
Marc at the front desk was top notch and saved me a few bucks. Was also offered a shuttle to my house while waiting and Danny the shuttle driver was so helpful. Great job.
Rob S. from Wayne Auto Mall Hyundai responded on 08/06/2018

thank you for the 5 star review when our customers are happy that makes us happy thank you!!!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

Verified Customer
Morris Plains, NJ
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Quality Service
Have never been disappointed with the service
Rob S. from Wayne Auto Mall Hyundai responded on 08/03/2018

thank you for the 5 star review!!!!!

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

Verified Customer
Riverdale, NJ
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Service Visit 07/26/2018
I've already answered this.
Rob S. from Wayne Auto Mall Hyundai responded on 08/03/2018

thank you for the feed back !!!!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

Verified Customer
Paterson, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Very pleased
Awesome service, very fast and efficient.
Rob S. from Wayne Auto Mall Hyundai responded on 08/01/2018

thank you for the 5 star review !!!!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

GT
Govindarajan T.
Pine Brook, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Easy access
The hospitality provided by the service associae while the car was in service is really great.
Rob S. from Wayne Auto Mall Hyundai responded on 08/01/2018

your kind words are much appreciated  

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300

OR
Orna R.
West Caldwell, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
7K Service
I walked in to Wayne Auto Mall Hyundai and they welcomed me without an appointment. My car was serviced and washed withing 1 hour. My service advisor was friendly and explained to me everything that would be done. Thank you.
Rob S. from Wayne Auto Mall Hyundai responded on 08/01/2018

we always appreciate positive feedback from our customers !!!!!! 

Robert Schwencke
 Service Manager
 Wayne Hyundai
 973-646-0300