Wayne Croy's Car Care Center


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

943 Reviews

100% Would Recommend
Latest Review 3 days ago
Doug W. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Doug said they did a very good job.
Vehicle: Chevrolet Prizm
Category: Service
Service Date: 04/20/2018
Review Created: 04/23/2018
This review was collected via phone interview by Customer Research Inc.
Verified Customer on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place!!"
Nick, Jacob and Bob just did a wonderful thing for me. My rear brakes just started squealing the night before I was leaving for trip to Mayo Clinic. They worked me the next day and replaced them so I could safely leave. I am very grateful. They are a great bunch of guys at Wayne Croy's.
Vehicle: Honda CR-V
Service Date: 04/20/2018
Review Created: 04/22/2018 06:18 PM
Jerry P. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said he has had vehicles repaired at the business for several years and they always seem to be looking out for the customer. The staff will provide less expensive options when they can, and customers can rest assured with expensive repairs that the staff's opinions are valid. The staff are not just trying to increase service costs. They did a good job with the service, and he was happy. If he needs anything done on his vehicle, he will go to the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/20/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Cheryl F. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service as usual"
The repairs to my car were made in a timely fashion. My car was ready for pickup on time. This is the first repair that has been made to my car, it routinely goes to Wayne for service. I now have a new car again. The repairs took care of all the noise & starting issues. This is just wonderful! Thanks to Bob, Jacob, Nick & Rod
Vehicle: Ford Focus
Service Date: 04/13/2018
Review Created: 04/15/2018 12:00 PM
Joey H. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joey said they were quick and they are honest.
Vehicle: Lincoln MKS
Category: Service
Service Date: 04/12/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Doris L. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The most honest and reliable car repair shop you will ever find."
I took my car in because it was over heating. After checking out the car they gave me an estimate for repairs.
When I went to pick up my car the actual cost was about 1/3 of the estimate. Since I had agreed to the original quote they could have charged me for the total amount. Instead they repaired my car at a substantial savings. I have been using Croy for about 10 years and have always had a fair and honest result from them. They know what they are doing and are extremely honest and always courteous.
Vehicle: Cadillac CTS
Service Date: 04/09/2018
Review Created: 04/10/2018 10:01 PM
Jeni S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeni said this business did what she asked.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Ed C. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ed said he has used the business for years. The staff does what he wants done when he wants, with no problems.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Jeff R. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Ronna. She said she had always had good luck with this business. They were always there to service her vehicle. They were friendly and did a good job. She stated they made her feel like she wanted to go back.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Arthur M. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location & service "
For me it is the location & the level service that brings me to Wayne Croy Car Center. It's within walking distance from home and I have always been treated fairly when I had my vehicles in for service. The staff don't try to sell you something you don't need. And if while serving you vehicle that found other issues they call with an explanation and cost to get your approval. I trust them to the job right and to do it right the first time.
Vehicle: Ram Dakota
Service Date: 03/26/2018
Review Created: 04/05/2018 08:13 AM
Frank L. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said the employees did a good job and they had good communication. They had reasonable prices.
Vehicle: Mercury Milan
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Charles W. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said they have always taken good care of all his vehicles.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 03/09/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Bill G. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service in Our Neighborhood"
I have been a Croy customer for over ten years. I have found them to be reliable, workable with my schedule and prompt with their repairs. I have never had an issue with any of my vehicles that they didn't diagnose properly and give me options concerning, repair's and scheduling. Best local shop in the Northland in my opinion,
Vehicle: Volkswagen New Beetle
Service Date: 03/19/2018
Review Created: 04/02/2018 08:13 AM
Dirk S. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love this shop! "
It took two visits this time but the old truck is running very well know. Part of the "fix" was covered under warranty from work done within the past year. I appreciated that! Everything is explained well. I will continue to return when service is needed. Thanks Wayne Croy's!
Vehicle: Ford Pickup
Service Date: 03/12/2018
Review Created: 03/30/2018 01:10 PM
Steve C. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said he received very good service.
Category: Service
Service Date: 03/09/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Gary M. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said he dropped his vehicle off, they did the work, and he picked it up when it was ready.
Vehicle: Subaru Legacy
Category: Service
Service Date: 03/09/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Ted S. on 03/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ted said he has a very high level of trust in the mechanics and their abilities. He stated he was treated right and he received exceptional, quality service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 03/05/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Wayne C. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke to Wayne's wife. She said the staff did everything they said they were going to do in a very timely manner. It was a very good experience, and she was very satisfied.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 03/02/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Shawn T. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said the employees are good at their jobs.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/01/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Roy T. on 03/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Problem fixed as usual!"
Had a bit of a problem with the check engine light coming on and car suddenly overheating. Let 'er cool down overnight and ran it in the next morning. Problem diagnosed and fixed accurately as usual.
Vehicle: Ford Crown Victoria
Service Date: 03/02/2018
Review Created: 03/03/2018 03:05 AM
Displaying Review 1 - 20 of 943 in total