Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

1030 Reviews

100% Would Recommend
Latest Review about 18 hours ago

Reviews


CF
Cheryl F.
Kansas City, MO
Ford Focus
Verified Customer
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12/14/2018
Routine service
Prompt & efficient service with a smile. Thank you!

EW
Ed W.
Kansas City, MO
Lexus LS 430
Verified Customer
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12/13/2018
Comprehensive repair and maintenance
Needed several items completed and checked out. All done satisfactorily in one visit.

MS
Mike and Dana S.
Kansas City, MO
Honda CR-V
Verified Customer
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12/12/2018
Oil change and general maintenance
Work done in a timely manner and professionally

DC
Danielle C.
Kansas City, MO
Ford Taurus
Verified Customer
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12/12/2018 Category: Service
Danielle said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

NW
Nicki W.
Pleasant Valley, MO
Dodge Dakota
Verified Customer
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12/08/2018 Category: Service
Nicki said she is a repeat customer of this business. They are reliable and have good prices.
This review was collected via phone interview by Customer Research Inc.

JC
Julian c.
Kansas City, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Julian said they are prompt, honest, and well priced.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kansas City, MO
Nissan Rogue
Verified Customer
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11/30/2018
Great Job
Prompt work done right the first time as they have done for me for years.

CF
Cheryl F.
Kansas City, MO
Hyundai Accent
Verified Customer
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11/29/2018
super work
Left car for repair of bent wheel & flat tire. Able to fix wheel without buying new one & flat repaired in record time. Thanks!

SK
Suzie K.
Kansas City, MO
Lexus RX 350
Verified Customer
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11/29/2018
Great service!
I received great, prompt service, as always!

Verified Customer
Kansas City, MO
Toyota Matrix
Verified Customer
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11/26/2018
The friendly people and their willingness to help.
I picked up my new Missouri plates from the DMV. My husband replaced the front plate with no trouble at all. However, the screws on the old plate had evidently rusted and would not budge no matter what he did or what language he used. He stopped by Wayne Croy's, told them his story and showed them the plate. They gave him an appointment for a day or so later and, to make a long story short, we got the car back that day WITH the new plate on the rear of the car. We were amazed at the tools they had on site to do this, including the tiny, tiny drill bit (diamond I think?) to bore into the old screw and then some way or another get it out. This is about the third time we've used this facility and have been so pleased each time. We would highly recommend them to anyone!

CF
Cheryl F.
Kansas City, MO
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
great service as always!
These mechanics are the best!

GM
Gary M.
Kansas City, MO
Ford Fusion
Verified Customer
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11/10/2018 Category: Service
Gary said the business does great work. He has gone there for years and does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Kansas City, MO
Toyota Prius
Verified Customer
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11/09/2018 Category: Service
Matt said he has not had a reason to be displeased with this business. All the services he has asked for are done and have been done in the same day.
This review was collected via phone interview by Customer Research Inc.

MB
Mimo B.
Missouri
Hyundai Sonata
Verified Customer
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11/07/2018 Category: Service
Mimo said they are nice and really good.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Kansas City, MO
Ford F-150
Verified Customer
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11/06/2018 Category: Service
Spoke with Cindy. She said the business did the work they were supposed to. They are very professional and quick, with good prices. She does recommend them to other people.
This review was collected via phone interview by Customer Research Inc.

LM
Lois M.
Kansas City, MO
Oldsmobile Eighty-Eight
Verified Customer
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11/03/2018
AWESOME
ALWAYS HAVE TAKEN CARE OF MY CARS CAN TRUST THEM

DS
Dirk S.
Kansas City, MO
Nissan Altima
Verified Customer
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11/02/2018
Will Return
Always happy with the service at Wayne Croy's!

KN
Keith N.
Kansas City, MO
Nissan Titan
Verified Customer
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11/01/2018
Courteous and reliable service
Good service as always. I appreciate the information and advice they provide in regard to my vehicles service needs, or what is not needed.

RP
Ron and Shelly P.
Smithville, MO
Honda Accord Sdn
Verified Customer
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11/01/2018
Great service
Great service as always! We trust the work they do. The only place we go.

PD
Phillip D.
Kansas City, MO
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Phillip said the business was really up front with him and got to the point. They went above and beyond and found other issues with his vehicle. They got his permission before they went to work on the extra problems.
This review was collected via phone interview by Customer Research Inc.

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