I got a coupon for an oil change. 49.95 for synthetic oil and a filter. At the shop I get a 10.00 charge to spray sanitizer. Then an additional 2qts of oil needed for my car,ok. Then another 10. for disposal fee. Now I'm up to 78.00 but this still cheaper than average.
Then when service is complete they hand me a bill for 113.14 with additional charges for full synthetic oil 75.00 ,oil filter drain plug gasket 5.00 and windshield washer fluid (never requested)4.60.
After a bit of howling they backed off and charged me only for what I signed up for. Signs are posted that there is 4% charge for paying with a credit card. Beware!!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Then when service is complete they hand me a bill for 113.14 with additional charges for full synthetic oil 75.00 ,oil filter drain plug gasket 5.00 and windshield washer fluid (never requested)4.60.
After a bit of howling they backed off and charged me only for what I signed up for. Signs are posted that there is 4% charge for paying with a credit card. Beware!!