Overview

Overall Rating 4.21/5Overall Rating 4.21/5Overall Rating 4.21/5Overall Rating 4.21/5rating 4.21

14 Reviews

93% Would Recommend
Latest Review almost 2 years ago

Reviews


SR
Sue R.
Texas
Lincoln Mark LT
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/02/2016 Category: Service
Sue said the business this time around was a bit sticky, the business had her vehicle and when she got it back she had to return the vehicle. The facility never called her back to inform her on what was the problem with the vehicle, she called and an employee said they will tell the mechanic but she never got a call. The work was good and she had no problems after that.
This review was collected via phone interview by Customer Research Inc.

RT
Ron T.
Weatherford, TX
Mitsubishi Lancer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2016 Category: Service
Ron said the business provided good service and the employees were pleasant.
This review was collected via phone interview by Customer Research Inc.

BN
Ben N.
Weatherford, TX
Nissan Maxima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Ben said this business has good customer service. They made him very comfortable while waiting on his vehicle. He recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Poolville, TX
Chevrolet Suburban
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2016 Category: Service
Mark said the employees at this business are nice and provide great work. They explained everything and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

BT
Bryant T.
Weatherford, TX
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016 Category: Service
Bryant said the business had great service and his vehicle is now running great.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Bloomer, WI
GMC Sierra 2500 HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2016 Category: Service
Matt said this business took really good care of him.
This review was collected via phone interview by Customer Research Inc.

JL
Jeremy L.
Weatherford, TX
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Jeremy said this business did a really good job.
This review was collected via phone interview by Customer Research Inc.

AN
Andy N.
Weatherford, TX
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Andy said this business performed good service on his vehicle's brakes. However, during a previous service, they did put the cover back on his port converter. His vehicle kept making noises, but by the time he left the facility, the noises stopped so he thought they put the port cover on. But when he got home he found that the cover was not put on.
This review was collected via phone interview by Customer Research Inc.

RR
Ricky R.
Fort Worth, TX
Mercury Marauder
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/16/2016 Category: Service
Ricky said he did not have a good experience with the business. He paid $100 for the business for them to change the cables to the battery and replace it. He was pleased with the battery but it was expensive. The cables looked clipped at the ends and tucked away, the service looked rigged. The service was not done properly and it cost him his alternator. He now has to have service done for his alternator.
This review was collected via phone interview by Customer Research Inc.
Darrell R. from Weatherford Car Care responded on 01/19/2016

I appologize for your inconvienence and also want to thank you for taking the time to post your comment. I am truly sorry for your poor expierence and we here at weatherford car care will repair any malfunction that was caused during your fix here for free as it is outlined in our waranty policy feel free to contact us anytime at 817-599-8091 sincerely, Johnathon Casiano, owner and operator.


SS
STEVE S.
Weatherford, TX
GMC Sierra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2015
Great, Fast Service
I brought my 2009 Avalanche in for repair of the power seat motor. I wasn't sure if they could work on that being that it was really not mechanical related but they knocked it out in a few hours. Jerry's Chevrolet wanted me to leave the truck there for a week and get my insurance involved for a rental. I was very impressed with their service and speed.
Darrell R. from Weatherford Car Care responded on 01/02/2016

Thank you so much for the great review. We strive to make sure every customer leaves here happy and in a timely manner. 

Amanda
Service Writer


LP
Leon P.
Underwood, IN
Ford F450 Super Duty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Leon said this business got him in and out in approximately six hours, with no aftermarket parts. The repairs enabled his vehicle to make it 950 miles home with no leaks. He likes the way they did everything.
This review was collected via phone interview by Customer Research Inc.

MP
Mathew P.
Weatherford, TX
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Mathew said they did the work right and the price was good.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Weatherford, TX
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Spoke with Debbie. She said the business did what they said they would do in a timely manner. She also said the prices were good and she had no problems.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Weatherford, TX
Ford Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2015 Category: Service
Mark said they misdiagnosed a few things, which meant he had to spend more money.
This review was collected via phone interview by Customer Research Inc.

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