Webb Hyundai Merrillville


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

644 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.5714264/5Overall Rating 4.5714264/5Overall Rating 4.5714264/5Overall Rating 4.5714264/5rating 4.5714264
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
94% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Ann K. on 02/19/2018
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"friendly, professional, quick"
Jim explained everything well, was courteous, professional. The job was done well and quickly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 12:26 PM
Katherine S. at Webb Hyundai Merrillville responded on 02/19/2018

Hello Ann, 

Thank you for your review! We truly appreciate you business.

Best Regards,

Katherine Schreiber
Customer Service Manager

Alan R. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service at Webb Hyundai in Merrilville is always great. Jim and the staff there always go the extra mile to make service quick and well done.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/19/2018 05:24 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 02/19/2018

Thank you for the great review. We truly appreciate your business.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Dana R. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service team is the best"
Jim and the service team are the best.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/17/2018 01:20 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 02/17/2018

Thank you for the review. 

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Team"
Webb has highly trained techs for my Hyundai (2004)
Vehicle: 2004 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/17/2018 01:47 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 02/17/2018

Thank you for the great review. It was our pleasure to service your vehicle.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Stephen C. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Good Service and Accommodation for my damaged vehicle"
Webb Hyundai took care of my damaged Hyundai Sonata Hybrid and were already working on it by the time I arrived in the morning. They were easy to work with.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 07:44 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 02/16/2018

Thank you for the great review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Roy M. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied."
Went in for a recall on the brake light switch. Got in on schedule and got out pretty quickly. Went very well.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 06:39 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 02/14/2018

Thank you for the great review. It was our pleasure to service your vehicle.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Edward T. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people in the service department"
Each visit is a pleasure because of the service reps and the awesome mechanic Rick. I could have sold 3 G 90's if you were in Branson, Missouri.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 11:01 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 02/06/2018

Thank you for the great review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 01/29/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Will return for service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 01/29/2018 05:41 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/29/2018

Thank you for the review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
I was taken car of very well. I'm leaving the area and won't be using Webb again for service but have thought highly of their service department for these last five years I've been their customer.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 01/26/2018 01:03 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/26/2018

Thank you for the great review. We truly appreciate you For having serviced with us. 

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Service was great and friendly staff.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/26/2018 06:49 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/26/2018

Thank you for the great review. 

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Mark K. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job everytime"
Car was repaired quick car wash was nice plus
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/24/2018 06:02 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/24/2018

Thank you for the great review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are wonderful and professional people! "
I have purchased 3 vehicles from Webb Hyundai Merrillville location. Brian and his team are so nice and professional. I will definitely be back!!!!!
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/24/2018 07:47 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/24/2018

Thank you for the great review. We truly appreciate your business.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Kennette G. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The very friendly service staff"
.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/23/2018 01:20 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/23/2018

Thank you for the great review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, friendly people"
Friendly people, great service. Fair pricing, service manager keeps you in the loop in terms services to be done.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/23/2018 11:22 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/23/2018

Thank you for the great review. We appreciate your business.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Clean waiting room
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 10:22 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/22/2018

Thank you for the great review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Robert T. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job!"
Went in for a recall issue for our Hyundai Elantra. We were able to use the courtesy shuttle to take us to a restaurant while they worked on our car. Got a call to say vehicle was ready and our shuttle would pick us up.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/17/2018 02:56 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/17/2018

Thank you for the great review. We truly appreciate your business.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Aisha S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
The attention to detail in customer service is unparalleled!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 02:29 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/17/2018

Thank you for the great review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/17/2018 12:29 PM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/17/2018

Thank you for the great review.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Miguel L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exelent fast friendly and profecionals "
Exelent, fast ,friendly and profecinals
Great
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:42 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/16/2018

Thank you for the great review. We truly appreciate your business.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
Nancy A. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE DEPT. AND APPT SCHEDULING ARE FANTASTIC"
REALLY APPRECIATE THE CONTINUED COURTESY AND EFFICIENCY WHEN MY VEHICLE SERVICE NEEDS ARE BEING HANDLED HER AT THE MERRILLVILLE LOCATION. MANY APPT. SLOTS AVAILABLE TO WORK WITH MY SCHEDULE AND WORK DONE EXPERTLY FOR A FAIR PRICE WITHIN AN EXPECTED TIMEFRAME
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/14/2018 06:16 AM
JOHN B., SERVICE MANAGER at Webb Hyundai Merrillville responded on 01/14/2018

Thank you for the great review. We truly appreciate your business.

JOHN BOURGE
SERVICE MANAGER
gmbourge@yahoo.com
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