Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

355 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.9999975/5rating 1.9999975rating 1.9999975rating 1.9999975rating 1.9999975
96% Would Recommend
Latest Review 10 days ago

Reviews


BH
Billy H.
Davidson, NC
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Billy said everything was good.
This review was collected via phone interview by Customer Research Inc.

KA
Kristina A.
Concord, NC
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Kristina said they were awesome.
This review was collected via phone interview by Customer Research Inc.

TL
Terry L.
North Carolina
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Terry said the service was good.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
North Carolina
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
James said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Concord, NC
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great bunch of guys! My got to shop!
Great bunch of guys at Webster’s! Been going here for years with all my vehicles and they’re the only ones I let touch my car.

NK
nick k.
Concord, NC
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
2002 Jeep Wrangler
After a few passes we got it done. Great job guys...

JM
Jeff M.
North Carolina
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Jeff said the business has good customer service. They have good prices and work. Keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JF
Jerry F.
North Carolina
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Jerry said the business handled his vehicle's issue quickly in a minimal amount of time.
This review was collected via phone interview by Customer Research Inc.

CH
Clarence H.
Charlotte, NC
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Clarence said the price is a little high but he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Kelly M.
Concord, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Great service!
I had my GMC Yukon in to have the dash replaced and they did an awesome job and quick service. The price was quoted below everyone else and was very fair! They do everything there! I highly recommend them!

ES
Ellis S.
North Carolina
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Ellis said the staff invested a lot of time making sue his vehicle was properly serviced and repaired.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
North Carolina
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Lisa said the work turned out great. She really appreciates the way this facility goes out of the way to do extra things, like picking up her vehicle and dropping it back off. It's a great facility.
This review was collected via phone interview by Customer Research Inc.

IS
Isiah s.
North Carolina
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Isiah said every time he goes there, it is pretty quick and pretty convenient, so he's not spending extra time there.
This review was collected via phone interview by Customer Research Inc.

FT
FRANK T.
Huntersville, NC
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Excellent Service
Webster Auto continues to provide excellent service every time we bring our cars for service. We appreciate this family business!

JS
Josh S.
North Carolina
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Josh said everything was great and he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

TB
Tommy B.
North Carolina
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Tommy said the business provided prompt service.
This review was collected via phone interview by Customer Research Inc.

BM
Beth M.
North Carolina
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Beth said that the business was priced fair and that they follow up in a timely manner.
This review was collected via phone interview by Customer Research Inc.

FT
FRANK T.
Huntersville, NC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Responsive Service
Exceptional service and customer care. Quick service turnaround. Never doing more work than is necessary. Great family business! So glad we found Webster Auto!

JS
John S.
Concord, NC
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
John said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RM
Ralph M.
Concord, NC
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Ralph said the business got his vehicle done in a hour. He took his vehicle there last year for his air conditioner, it still works great and the price was good.
This review was collected via phone interview by Customer Research Inc.
Charlie C. from Webster Radiator & A/C Auto Truck Repair responded on 11/29/2018

Thank you for your business and great Review! If we can help you with anything else please give us a call. 
Thanks Frank