Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

316 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


MC
Michael C.
Norman, OK
Chevrolet HHR
Verified Customer
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05/13/2019 Category: Service
Michael said this business was nice and fixed his vehicle. They were helpful and showed him how to replace his headlight free of charge.
This review was collected via phone interview by Customer Research Inc.

DM
Darin M.
Norman, OK
Ford Ranger
Verified Customer
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05/06/2019 Category: Service
Darin said the staff was prompt and quick. They were friendly and informative.
This review was collected via phone interview by Customer Research Inc.

LW
LAUREN W.
Norman, OK
Subaru Outback
Verified Customer
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05/03/2019
Trustworthy and helpful
Our friends recommended Wells Automotive to us and I’m so glad they did! We were having trouble with our check engine light coming on and they were able to tell us what was going on and fix the problem. They were very good at communicating with us throughout the process.

AP
Alexandra P.
Norman, OK
Acura RL
Verified Customer
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04/16/2019 Category: Service
Alexandra said the staff were really friendly, the service fast, and everything was good
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Norman, OK
Kia Sorento
Verified Customer
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04/11/2019 Category: Service
Eric said the staff is good, honest and he will use the business again.
This review was collected via phone interview by Customer Research Inc.

RN
ROBIN N.
Norman, OK
Honda Accord Sdn
Verified Customer
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04/10/2019
Wells Automotive - honest, reliable & friendly service
We've been taking our cars to Wells for almost 20 years - we've always had excellent service and been kept informed of what needs doing and why. If some things are optional, then they'll tell you that allow you to make the decision whether to go ahead at that point or postpone to a later date. Honest and knowledgeable car mechanics are worth their weight in gold - and Robbie & Wells Auto certainly qualify. We've been so grateful for their wonderful help and service over the years - thank you guys!!!

CV
Cynthia V.
Norman, OK
Honda Accord Cpe
Verified Customer
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04/10/2019 Category: Service
Spoke with Marcia. She said she has been going to this business for decades and they bend over backwards to accommodate her. She also said the service provided is the very best and they are honest. She said she appreciates them.
This review was collected via phone interview by Customer Research Inc.

AR
ALAN R.
Norman, OK
Nissan Armada
Verified Customer
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04/02/2019
Upfront and Honest
We have used Wells several times over the past few years. We brought our Nissan Armada in because of sensor lights, leaks and noises coming from the rear tire and dropped it off. Once they did the inspection, they called me to let me know what was wrong and what options I had available. Everything was upfront on the pricing as usual and no additional work was done, unless I authorized it. I have used Wells several times in the past and will continue to use them in the future. Their customer service is GREAT!!

AM
ASHLEY M.
Norman, OK
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Great service!
Everyone was friendly and knowledgable. They dealt with my warranty company, ordered the part for my car, and got it fixed within a few hours. Great place! I highly recommend them!

JK
JAKE K.
Chevrolet Colorado
Verified Customer
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03/24/2019
Best around
Robbie has always been honest and reliable. Been going to Wells for 2 decades. His shop is the best operation around. He always repairs my vehicles completely and guarantees his work. He lets you know exactly what’s wrong before he charges you a dime. The honestly, reliability, and trust I get with Wells Automotive is unmatchable. Won’t go anywhere else ever. Robbie is like having a good doctor. Irreplaceable.

DP
DAVID P.
Norman, OK
Ford Escape
Verified Customer
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03/23/2019
Excellent!
Excellent work! Had my vehicle in and out within about 2 hours (luckily parts were easily available). Very friendly, courteous, and called before doing anything on my vehicle with a quote!

CB
Carol B.
Norman, OK
Ford F-150
Verified Customer
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03/16/2019 Category: Service
Carol said that she has used the place before and they have always been great. Her husband promised them all his work if they did a good job and they have done just that.
This review was collected via phone interview by Customer Research Inc.

SG
Sandy G.
Oklahoma
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Sandy said that he would definitely recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Norman, OK
Lincoln Town Car
Verified Customer
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03/13/2019 Category: Service
Gary said this business was fine. They did a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Raul R.
Norman, OK
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Raul said he was pretty satisfied with the repairs.
This review was collected via phone interview by Customer Research Inc.

SW
STAN W.
Norman, OK
Toyota Avalon
Verified Customer
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02/28/2019
Great service and reasonable prices
I hit a construction barrel that was rolling across I-35, tried to miss it but was unable. Result was a small crack in the grill and the right front turn signal out. To change it requires getting underneath the car, removing the cowling and then somehow get to the bulb. Done by the time I walked back from the gym across the street. Total cost 17.88, well worth it to me to just not have to go through the hassle, not to mention it would take me a couple of hours to do it myself.
Had other work done there on both cars. Always received speedy service and feeling like the cost is in line with the work done. No attempts to upsell or tell me that there are other things wrong they have to fix.
Well done.

CD
CECIL D.
Norman, OK
Chevrolet Classic
Verified Customer
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02/24/2019
Customer service
Robby and crew are awesome thanks so much

AM
ASHLEY M.
Norman, OK
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Great service
Everyone was so friendly and helpful. They got with the warranty company, got it approved, got the part, and fixed my car in the SAME DAY! I will definitely be going back!

RH
Randi H.
Norman, OK
GMC Sonoma
Verified Customer
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02/21/2019 Category: Service
Randi said her overall experience was great. The service was excellent. They were very fast, prompt and thorough.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Norman, OK
Ford Explorer Sport Trac
Verified Customer
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02/20/2019 Category: Service
John said he took his vehicle in late to the business, they got the part and fixed it while he stayed late. He is happy as could be with the work.
This review was collected via phone interview by Customer Research Inc.

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