Business Solutions
SureCritic / Wells Automotive Service
business image

Wells Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(971 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores™
3.7
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(312) 943-5720
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1317 North Wells St Chicago, IL 60610
Get Directions
Wells Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(971 Reviews)
Write a Review
Recent Reviews
RW
gravatar
RICHARD W.
Chicago, IL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customer Verified Customer
Wells Auto provided excellent and professional service
While on my way to work my 2017 Chevy Equinox suddenly shut down with the panel indicating low oil pressure stop running engine. I had the vehicle towed to Wells Auto after a good friend informed me that Wells Auto does good work. I was later contacted by the owner Frank who told me some bad news, that my rear oil seal was damaged and oil just pours out of the engine and that it would be an expensive repair. Good thing I had an extended warranty because my engine was also damaged. I started freaking out and Frank remained calmed and positive throughout the hold process. Frank kept my nerves at ease and handled everything that needed to be reported and noted for my warranty insurer. The work was approved to replace and install another engine in my car during the whole time I was in a rental car for 2-3 weeks until the job was completed. I was worried how my car would perform. My car performs excellently and I highly recommend Wells Auto, they did an excellent job on my Equinox this was no easy task to perform.
Recommended
Service Coupons and Posts
Thanks for the ⭐⭐⭐⭐⭐ review! We're delighted to hear your kind words about our efficient and honest service. We always strive to provide top-notch automotive care to our customers. 🚗✨ #CustomerSatisfaction #WellsAutomotiveService
Learn More
Thanks for the ⭐⭐⭐⭐⭐ review, Keith! 🚗 We're glad you appreciate our straight-up approach. We'll keep delivering honest service for all your automotive needs! #CustomerAppreciation #HonestService
Learn More
Learn More
Thanks for the great review, Chuck! 🤩 We're so glad we could help you out and provide honest advice. #WellsAutomotiveService #Chicago
Learn More
Thanks for the kind words, Melvin! 🤗 We're glad Frank and the team could get you back on the road. #WellsAutomotiveService #Chicago
Learn More
Thanks for the great review, James! 🤩 We're so glad you had a great experience with Frank and the team at Wells Automotive Service. #WellsAutomotiveService #Chicago
Learn More
👍🏼 Great service! 🤩 #Chicago #HonestRepairs
Learn More
Learn More
Learn More
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.