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West Broad Volkswagen Audi

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Latest Reviews
JM
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Johnathan M.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/11/2021
0
Worst Body Shop and VW dealer in the world.
Well after 7 weeks of working on my car it’s finally back. This is the worst experience I have ever had with any business. You lied to me several times and...
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MT
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Matt T.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2021
Awful Customer Service
Customer service rep did not provide a receipt for services rendered. When I called back multiple times to get the receipt, I was continuously sent a to...
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TC
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Timothy C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/09/2020
Worst VW dealership in history.
I’ve been a happy VW owner for more than 7 years. After the way the general manager just spoke to me I can no longer say that. Very rude, raising his voice...
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CW
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Cynthia W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/21/2017
Deceitful Service Advisors
My daughter's 2016 Volkswagen Beetle was damaged due to a faulty part. West Broad Volkswagen & Audi made this entire process very difficult. They refused to...
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GH
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Gerald H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2016
Jeana Gordon - Service Dept
Jeana Gordon is the best. We met Jeana 20 years ago at another dealership and were thrilled when we purchased our VW Passat in 2011 and found her at W Broad...
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