ReScore Reviews™ (4)
Thanks again to the service technicians at the El Cajon facility.
Merry Christmas and a Happy New Year to you and your respective families.
Had a fluid leak, not sure if it was oil or brake fluid. Was expecting a huge repair on my 09 SUV.
Got a call about 15 minutes after I left the vehicle with Bill. They located the problem, a lose oil filter. The place I took it to for the change hadn't tightened the filter correctly.
What easily could have been a few hours in a shop, just "locating" the issue turned into an honest fix. I was even charged less than the initial cost I approved to clean and diagnose because they found it so quick.
Upon their 40 point safety inspection, Bill recommended a few repairs that were due and they had my car up and running like new.
I highly recommend this company.
Initially, I had a sense from watching Brian on the weekend news, giving car talk, that he was one of the trust worthy mechanics out there. By the way his crew at El Cajon Automotive showed integrity and honesty, I will be taking all our cars there from now on.
Thank you for your trust in us!
Yes, I will return to them with other car repairs and or maintenance.
I wanted to thank you for taking our call and bring your concerns to our attention. Here at the West Automotive group our goal is complete satisfaction for every client along with complete confidence that your vehicle has been serviced fully and completely to manufactures Guide lines. The true fact is our technician drop the ball when it came to filling your fluids and this is entirely our fault and UN acceptable. I would like to thank you for coming by and allowing us to correct the concern and recheck all your fluids as we value you as a client. Please accept my sincerest apologies.