I wanted to reach out to ask what you meant by way to expensive in relation or comparison to what? I am more than happy to have a direct conversation with you as we always want all of our customers to be 100% Satisfied. I am just not sure what you are comparing the cost to? I do know we run about 15% Less on Brake services for your vehicle than if you were to go to the dealer for the same service, we also offer double the warranty of the dealer and use the highest quality parts. Please let me know if you would like to discuss any of this service with me as I am here to help. Thank you for your time Brian Bowersock 760-741-0071
I apologize we must have miss communicated to you about checking the monitors and that is our fault, Your vehicle did fail for incomplete Monitors. You are more than welcome to stop by any time and we can check the Monitors for you at no charge. I think where the confusion come in is My employee stated once we verified the monitors were all ready we would have to perform a final smog test and there would be a charge for the final smog test. Once again I apologize for any confusion created on this matter.
If you have any further questions Please feel free to contact me directly. Brian Bowersock
Please feel free to stop by to have the monitors checked at no charge prior to re smogging the vehicle.
I am Truly Sorry that you feel we did not provide value to you by properly diagnosing your vehicle concern and recommending the proper repairs. I am glad we were able to properly diagnosis your brake and tire concerns for you. I would be more than happy to speak to you directly about the value of paying for a qualified technician to diagnosis your vehicle brings to you as it truly prevents unneeded repairs saving you money in the long run. Please let me know if you would like to discuss this concern in more depth I am always here to help. Brian Bowersock 760-741-0071