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Westgate Chrysler Jeep Dodge Ram

Average Score
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
2.9
(48 Reviews)
-63
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-63
Net Promoter Score ®

Business Details

About

Westgate Chrysler Jeep Dodge RAM has a large inventory and competitive pricing. Our staff members are professional and friendly. We are here to answer your questions and assist you in making a confident decision. Westgate Chrysler Jeep Dodge RAM has a large inventory and competitive pricing. Our staff members are professional and friendly. We are here to answer your questions and assist you in making a confident decision.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(919) 865-5000

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Eastern Time (US & Canada)
6421 Old Westgate Rd Raleigh, NC 27617

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-63
Net Promoter Score ®

Business Details

About

Westgate Chrysler Jeep Dodge RAM has a large inventory and competitive pricing. Our staff members are professional and friendly. We are here to answer your questions and assist you in making a confident decision. Westgate Chrysler Jeep Dodge RAM has a large inventory and competitive pricing. Our staff members are professional and friendly. We are here to answer your questions and assist you in making a confident decision.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(919) 865-5000

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Eastern Time (US & Canada)
6421 Old Westgate Rd Raleigh, NC 27617

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-63
Net Promoter Score ®

Business Details

About

Westgate Chrysler Jeep Dodge RAM has a large inventory and competitive pricing. Our staff members are professional and friendly. We are here to answer your questions and assist you in making a confident decision. Westgate Chrysler Jeep Dodge RAM has a large inventory and competitive pricing. Our staff members are professional and friendly. We are here to answer your questions and assist you in making a confident decision.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(919) 865-5000

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 8:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Eastern Time (US & Canada)
6421 Old Westgate Rd Raleigh, NC 27617
All Departments' Reviews
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
2.9
(48 Reviews)

MR
gravatar
Mary R.
Raleigh, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2023
0
Category: Sales
Undisclosed damage on used car
I bought a 2020 Ford explorer ST with 99k miles. That's a lot of miles, but we bought at a cheaper price and have a mechanic in the family who can help keep cars last longer so the mileage didn't scare us.


The people are very smiley and want to do anything to take your money. They also promised they would take care of the Ford recall work before we signed the papers and then said screw you, take it to Ford after all the paperwork was signed.

We then immediately found the problem driving off the lot. Very rough shifting and three weeks after buying the vehicle find out we need an entire transmission replacement which will cost 7k! The Ford Professional Technician system shows the vehicle threw a code at least once before it was sold to us and we were not provided any information as such when buying the vehicle. The issue literally started when on the way home from the dealership. We understand the "As Is" nature of the contract, this does not excuse not giving the customer a complete picture of the "As Is" state when purchasing. Further more it seems that while in the care of the dealership the vehicle was "thoroughly enjoyed" as evidenced by the 5.5mpg average discovered after being in the vehicle (normal avg is 21mpg). I have my doubts on if the transmission was in this state when they got it as a trade in.

It seems that we are not the only people that have had similar issues from Westgate and the trust is gone.
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