ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago
Jon R. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said he had a good experience.
Category: Service
Service Date: 01/09/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Jen Y. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jenny said the business got the job done fast.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 12/28/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Tayte M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tayte said the business fixed the vehicle very quickly.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/29/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
JIMMY B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Experience "
Easy to work with. Took care of my aftermarket warranty claim easily.
Vehicle: Volkswagen Touareg
Service Date: 01/12/2018
Review Created: 01/18/2018 07:09 PM
Jessica C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said she liked the attitude and thoroughness of the business.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 01/10/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Darrell J. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Darrell said the business was super-fast. They got him in on the same day and even picked him up from his home to get his vehicle.
Vehicle: Chevrolet Express Passenger
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Cecil R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cecil stated he likes the business because the staff does a good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Gene J. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gene said the business did a super job and they are an honest business.
Vehicle: Cadillac Fleetwood
Category: Service
Service Date: 01/03/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Joe H. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the service was good at the business, and the repair was excellent. The prices are comparable, they were not overpriced, and he has recommended them many times.
Vehicle: Honda Accord
Category: Service
Service Date: 12/26/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Gary L. on 12/27/2017
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Gary said it was his first time at the business and he appreciates everything. The team was quick. They found the parts and they got him out the same day.
Vehicle: Jeep Liberty
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Don M. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said he was satisfied with the employee's work.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Eric D. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said the staff was thorough and communicated well.
Vehicle: Ram Dakota
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
DAWN S. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thankful there are still trusting places to take my auto repairs"
I adore this Business. I took my truck in on a short notice, and they made room for me. I requested it back same day, and they worked hard to make that happen. I was impressed they were able to locate the issue (there were several) and they made the repairs happen. I was totally delighted with the amount of my bill. (was bracing for the worst). The staff is so caring and friendly. Jack is the best person to talk with and very patient with me and all my questions. If you need a garage to trust and do it right the first time, then Willard's is the only place you have to ever go.
Vehicle: Dodge Durango
Service Date: 12/15/2017
Review Created: 12/18/2017 08:04 AM
Jessie G. on 12/18/2017
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Jessie said the business is amazing and they did a good job. Jessie highly recommends them for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/11/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Michael C. on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the business took care of him.
Vehicle: Ford F-150
Category: Service
Service Date: 12/13/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
SONIA M. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable staff"
I got an oil change-however at Willard’s you don’t get JUST an oil change. They assess your entire vehicle and give you feedback on what they find.
Vehicle: Jeep Grand Cherokee
Service Date: 12/13/2017
Review Created: 12/15/2017 03:55 AM
Travis C. on 12/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Travis said the work that he requested was done to his satisfaction. However, they did some additional work to his vehicle without authorization. It needed to be done, but it added to the cost. All it would have taken was a phone call. He did not find out about it until it came time for pick up. He was quite happy with the work though.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/06/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Bonita V. on 12/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bonita said the staff members were very accommodating and explained everything well.
Vehicle: Cadillac SRX
Category: Service
Service Date: 12/04/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
PATRICK H. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always honest with us"
We called Willard's to make an appointment to get an in-line or block heater for our new (used) car. They were totally honest in explaining to us that we more than likely didn't need one, due to the year, model and make of our car. We took the car in for an oil change and they, as always, did a full inspection and got the car done quickly. At payment time, they fully honored a previous coupon they had given us. Once again, we are completely impressed with their service and honesty and will always go back!
Vehicle: Dodge Journey
Service Date: 11/30/2017
Review Created: 12/04/2017 06:10 PM
Genevieve B. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Genevieve said she liked the staff and the work they did.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 11/27/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 668 in total