Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

705 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago

Reviews


PS
Penny S.
Billings, MT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Penny said the service was fast and the bill was reasonably priced. She said the staff had a great attitude.
This review was collected via phone interview by Customer Research Inc.

SK
SCOTT K.
Billings, MT
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Great customer service
Always friendly, knowledgeable and reasonable

JW
Joan W.
Billings, MT
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Joan said the business does good work and they are courteous.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Billings, MT
Cadillac Catera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Chad. He said the business was highly recommended to him. He asks them to keep up the great and awesome work.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Lame Deer, MT
Ram 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Gene said the employees were good.
This review was collected via phone interview by Customer Research Inc.

NH
Nathan H.
Billings, MT
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Nathan said the business made good recommendations, did the work he asked them to do and the follow up was excellent.
This review was collected via phone interview by Customer Research Inc.

DB
Danny B.
Ballantine, MT
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Danny said he loves the business and the employees do great work .
This review was collected via phone interview by Customer Research Inc.

HB
Hunter B.
Billings, MT
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Hunter said this business handled the service well. The staff didn't bother him because they knew he was working. They called him for approval when they needed to.
This review was collected via phone interview by Customer Research Inc.

SH
STEVE H.
Billings, MT
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
More than my money’s worth
Took my truck to Willard’s with mysterious issue with the coolant system. It was losing coolant and overheating. The shop I normally use (because they specialize in Fords) tried twice to troubleshoot the problem and finally just “threw up their hands”. The truck overheated as I drove it home. I called Willard’s and they started working on it the next day. They kept it for almost a week doing every diagnostic test in the book and drive testing it thoroughly. The only smoking gun was a leaking radiator cap (it was new but still not sealing properly) . Also it is likely there was still some air in the system when I picked it up from the other shop. Willard’s charged me less than $160! They had to have had several times that much labor in troubleshooting and test driving. I definitely will not take this truck anywhere else. Thanks guys!

DM
DAVE M.
Billings, MT
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Great job, no price gouging, nice folks to deal with
Keep going back when need to.

BC
Barbra C.
Billings, MT
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Barbra said the staff always take care of whatever her needs are. The staff is pleasant and she never has to come back after a repair.
This review was collected via phone interview by Customer Research Inc.

RV
Ryan V.
Billings, MT
Suzuki Grand Vitara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Ryan said this business got the work done quickly. They were knowledgeable on what needed to be done.
This review was collected via phone interview by Customer Research Inc.

WD
Wesley D.
Billings, MT
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Wesley said the repairs were done in a timely manner and he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

TM
TAMRA M.
Billings, MT
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Outstanding service, honest and hard working
The staff at Willards are exceptionally professional and knowledgeable. They are honest, fair priced, and contentious. I highly recommend them!

BT
BEN T.
Billings, MT
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018
Great service!!
Great service as always. Friendly, prompt and excellent work.

DA
Dale A.
Billings, MT
Nissan Frontier 2WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Dale said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
DAWN S.
Billings, MT
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
A Company you can count on.
My Durango was having issues with my brakes. I took it to Willard's, they gave me a ride to my employment, (the boss himself took me) They called with updates thru the day and also took the time to answer all my anxious questions. My truck was repaired ahead of the projected time, and for a great price. I also enjoy talking with Jack, as he is so positive he always makes my day. I have said it before, I adore this Business, and all the employees there. Its such a great feeling to have support when you need it most.
Thanks again Jack!

JR
Jon R.
Billings, MT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Jon said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Billings, MT
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Michael said the service was good. The staff is knowledgeable and very informative.
This review was collected via phone interview by Customer Research Inc.

TJ
Tim J.
Montana
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Tim said the business did a good job, and got him in when he needed it.
This review was collected via phone interview by Customer Research Inc.