Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 887 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago

Reviews


MH
MIKE H.
Billings, MT
Chevrolet Equinox
Verified Customer
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12/03/2019
Service on my vehicle
I was satisfied with the thorough follow up on the “check engine light “ and codes when I had it in for an oil change. This included warranty on the previous part installed.

JH
Jeff H.
Billings, MT
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Spoke with Lee. She said the business was very good. The staff communicated well and the price was reasonable. She added she wants to thank them for their good service and communication.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Billings, MT
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Daniel said they always do a great job. They are always prompt about getting him in, always provide an estimate and get approval before doing any work and advise him of any work that may need to be done, in the future.
This review was collected via phone interview by Customer Research Inc.

AF
Angie F.
Billings, MT
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Angie said the staff does good work and are nice.
This review was collected via phone interview by Customer Research Inc.

BC
BRIAN C.
Billings, MT
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Trustworthy and reliable
Willard’s got me in quickly, got me checked out and treated me right. This is why Willard’s is my “go to” for mechanic work. A special shout out to Jack.

RK
Rachel K.
Billings, MT
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Rachel said the staff at the business was very personable. They had the job done on time and were reasonably priced. She said she really appreciates the business, they were great to work with and she plans on going back.
This review was collected via phone interview by Customer Research Inc.

DB
Debbie B.
Billings, MT
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Debbie said the business is fantastic. The employees are always friendly and helpful. She noted she always feels safe and comfortable after the repairs.
This review was collected via phone interview by Customer Research Inc.

PB
Pamalea B.
Hardin, MT
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Pamalea said she took the vehicle there after checking out another place first. The first place was going to charge her $600. This place cost her $300. Her vehicle is fixed and running. They are a really good business. They are polite, courteous and helpful.
This review was collected via phone interview by Customer Research Inc.

AM
Anita M.
Bozeman, MT
Dodge Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Anita said the business helped quickly and did not charge her at all.
This review was collected via phone interview by Customer Research Inc.

AP
Anita P.
Billings, MT
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Anita said the business was very friendly, did a good job and were fast.
This review was collected via phone interview by Customer Research Inc.

KS
KATHY S.
Billings, MT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Exceeded my expectations!
As always Willard's did a great job. They went out of their way to accommodate me today and their work is exceptional!

LP
LANCE P.
hardin, MT
Oldsmobile
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Cares about neo-classics
They worked on my ‘66 Toronado. They were straightforward about it and it’s issues. The bottom line-a 53 year old car that coughed and died every couple of miles now cruises smoothly down the highway.

BS
BRENDA S.
Billings, MT
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Great Service! Great Staff!
They did an amazing job! Couldn't be happier!

JW
JOE W.
Sumpter, OR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
On the road ithe same day!
We were traveling from South Dakota and realize the brakes went out in our fifth wheel. While other shops could not accommodate us, Willards got us in the same day, fixed the problem and got us on the road! Great service , great personnel!

FB
Felicia B.
Billings, MT
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Felicia said this business got her in and fixed her vehicle quickly , that is all she needed.
This review was collected via phone interview by Customer Research Inc.

PS
PHIL S.
Billings, MT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
Friendly staff that take the time to explain what they’re doing
Reliable work at a fair price.

JR
JUDY R.
Billings, MT
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019
I trust them
I will always bring my car here because I trust them. It is easy to get an appointment, I have never had a problem with anything they have done to my car. I think they are honest, and always friendly. Important to a woman who can't fix the car herself. They always offer a ride there and back. I have recommended them to everyone I work with and family.

MM
MELODY M.
Billings, MT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Swift service and job done the way I like
Always helpful

KH
KEN H.
Molt, MT
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Drain plug repair oil change
Reasonable price and logical diagnostics without any bs. Pointed out that it's time to replace the front brakes & gave a fair quote.

TH
TRAIG H.
Manhattan, MT
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019
Customer service and they care
Jack us awesome to work with and has been very attentive to resolving my daughter's car issues.