William Tickle Automotive

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

228 Reviews

99% Would Recommend
Latest Review 5 months ago

Reviews


RP
Ricky P.
Haw River, NC
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05/16/2018
Highly skilled mechanics repairing your vehicle correctly in a timely manner and at a fair price - Highly Recommend
I took my car in for a "check engine light" - Mr. Tickle diagnosed the problem, they had a new part delivered to their shop, made the repair and had me on my way in a couple of hours. Absolutely the nicest people I have dealt with in a long time.

SN
Stuart/Pamela N.
Whitsett, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2016
Something has changed :(
Not sure what has changed here but something has. I have used them for years and LOVED them, but today was a big disappointment and I won't be going back. Had a 10:00 appointment and at 10:20 was told I needed to leave it because they weren't going to get to it for a while. 1st of all, how do you leave a car, just walk away? And secondly why did I bother to make an appointment? Maybe THE Mr. Tickle retired and whoever took over could care less about long time customers? Who knows, won't be back

NZ
NICOLAS Z.
Burlington, NC
Mitsubishi Galant
Verified
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06/30/2015
Honesty, great service.
Will i am tickle d pink with your service.

GB
Gena B.
Snow Camp, NC
Lincoln Continental
Verified
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06/25/2015 Category: Service
Gena said this business is great and they provide wonderful service.
This review was collected via phone interview by Customer Research Inc.

PH
Peggy H.
Haw River, NC
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015 Category: Service
Peggy said she has always had good service given by the facility. She had a part installed on the vehicle and there is still a problem with it. She has spoken with the facility and is returning the vehicle next Thursday. They plan to resolve the issue at no charge to her.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Burlington, NC
Lexus RX 350
Verified
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06/24/2015 Category: Service
John said this business was reasonable and timely. They did a good job.
This review was collected via phone interview by Customer Research Inc.

DD
Debra D.
Burlington, NC
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Spoke with Gary. He said they are perfect. They are timely and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

RF
Rickey F.
Cary, NC
GMC Savana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Rickey said the customer service is great, he is fair, he does the work as supposed to and then some.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
North Carolina
Nissan Sentra
Verified
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06/18/2015 Category: Service
David said he explained to everyone what was going on with his vehicle. He told them the check engine light came on. They kept his vehicle for three days. They did not explain why the check engine light had come on. They reset the computer. Before he left the driveway, the light came back on so he asked them why. They told him that aftermarket parts had previously been put on. He needed manufactured parts. He is going to wait and see.
This review was collected via phone interview by Customer Research Inc.

SK
Steven K.
Elon, NC
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2015 Category: Service
William said they have experience and the cost is low.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Burlington, NC
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2015 Category: Service
Lee said the business is really good to deal with and they do a good job.
This review was collected via phone interview by Customer Research Inc.

CV
Cindy V.
Burlington, NC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2015 Category: Service
Cindy said this business is really good and they are the best. She said she knows they will not rip her off and they do good work. She plans to continue using them.
This review was collected via phone interview by Customer Research Inc.

SB
SEAN and CATHY B.
Burlington, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2015
Recent Service
Great service as always! Fast, fair and a trusting shop or our three cars! Thanks WIlliam

DB
DANNY B.
Burlington, NC
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2015
oil change
Work done as scheduled

SA
SANDRA A.
Burlington, NC
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2015
The mechanic to go in burlington
They are a great honest people the do the best they can. I have been taking car there for years. I replaced my coil pack a few months back and they had part to use to fix my coil pack that went out again that was in 3 parts

DC
Debra C.
Gibsonville, NC
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2015 Category: Service
Debra said they did a great job and are very nice and friendly.
This review was collected via phone interview by Customer Research Inc.

KH
Kay H.
Burlington, NC
Ford Ranger
Verified
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05/13/2015 Category: Service
Kay said she has been doing business with William for at least 5 or 6 years and she expressed that she has always been happy with her service.
This review was collected via phone interview by Customer Research Inc.

RW
Ricky W.
Elon, NC
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2015 Category: Service
Ricky said this business had prompt service.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Burlington, NC
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Robert said he has never had a problem with this business. He gets his vehicles serviced there all the time.
This review was collected via phone interview by Customer Research Inc.

JR
Jessica R.
Burlington, NC
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
Jessica said they were very courteous and friendly. She really appreciates the business for trying to get the work done as soon as possible.
This review was collected via phone interview by Customer Research Inc.

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