Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
5.0

( 847 Reviews )

100% Would Recommend
Latest Review 4 days ago

Reviews


SL
Step L.
Southold, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/15/2016
Never Again
Had tires shipped and requested to be careful with rims. Received car with damaged rims with deep gouges. Nice people, lousy work

AH
Anne H.
Toyota Prius
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/03/2015
Not sure if tire pressure and all lights were checked. See below comments
Not sure how to rate service because after I had driven 500 miles the following day my tire light came on and I found that 3 of the tires were 30 psi and the right front was 40 psi. Was the air pressure checked at the time of service? I would think that checking all systems would include that. Also found that the left tail light was burned out. Were the lights checked at the time of service? Or could the one have burned out between the service and time of arrival? Possible, but I was traveling druing daylight hours for the most part.

AV
Angela V.
New York
Volkswagen Tiguan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/08/2014 Category: Service
Angela said this business was a little slow at replying to her about when her vehicle would be done.
This review was collected via phone interview by Customer Research Inc.

TK
Thomas K.
Cutchogue, NY
Mercury Grand Marquis
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/23/2014 Category: Service
Thomas said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Southold, NY
Volvo S70
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2013
Honesty
I like that I'm getting straight talk, I absolutely hate the hours of operation though.

Verified Customer
East Marion, NY
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2019
Competent service in fair amount of time/ Wait for an appointment
The work I had done on my car were done in a fair amount of time considering I had dropped it off night before. Booking an appointment takes at least a week. Charges a bit higher than I usually expect.

MR
Mike R.
Southold, NY
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Mike said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Southold, NY
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018 Category: Service
Steve said the staff provided good service for a fair price, but it took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

GT
Greg T.
New York
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Greg said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Joel R.
Peconic, NY
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2017
RDX
As usual the best service

NA
Nick A.
New York
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Nick said there was still a problem with his vehicle after the service was performed. They are going to take care of it.
This review was collected via phone interview by Customer Research Inc.

AA
Ali A.
New York
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2016 Category: Service
Ali said the service was good and he was satisfied with the work. However, he wanted a few other things done to his vehicle but they didn't have the time.
This review was collected via phone interview by Customer Research Inc.

AH
Anne H.
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2016
Brakes
Nice people, called with cost of job before doing work.
Customer area and curb-cut/parking lot badly need re-do.

JL
Jasmine L.
New York
Mercury Sable
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2016 Category: Service
Jasmine said this business has very good service.
This review was collected via phone interview by Customer Research Inc.

SP
Stephen P.
New York
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Spoke with Juliana. She said the business is good and she is satisfied with her service there. She has recommended them for service.
This review was collected via phone interview by Customer Research Inc.

IS
Irene S.
Southold, NY
Oldsmobile Cutlass Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2016
power steering lines replaced, etc.
So far so good!

AC
Angela C.
East Marion, NY
MINI Cooper
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2016
trustworthy, reliable, fair pricing
Fixed the problem...per usual. Can count on that.

AH
Anne H.
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2015
Nice people, good service. Driveway, parking area desperately needs repair
Service complete and timely. /waiting room could be cleaner, more comfortable. VERY nice servicemen, honest. Hope driveway repaired soon.

RA
Rusty A.
New York
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2015 Category: Service
Rusty said the business did not allow enough time to complete the service. As a result he will have to bring the vehicle back.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
New York
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2014 Category: Service
Susan said they were fine but they were a little overpriced.
This review was collected via phone interview by Customer Research Inc.